Maintenance for the week of April 6:
• [COMPLETE] ESO Store and Account System for maintenance – April 9, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
Komadori420 may be spot on. Characters are stored on the server, not on your console, so if you were playing on the EU server last night, and logged into the NA server today, your character won't be there as he was created on the EU server (or vice versa).
Head to a Carpenters and talk to the carpenter there about Woodworking. Once you hit Level 6, take your Crafting Certification quest, and you will reach the Woodworker Certification tutorial. After that, look around in the world for fallen logs to chop up and other Woodworking Materials.