Unable to talk to invisible Lyris

CK_Maverick86 · June 2015

Anyone else having trouble talking to Lyris(She is also not visible) in opening sequence of the game?

Konzetsuu · June 2015

CK_Maverick86 wrote: »

Anyone else having trouble talking to Lyris(She is also not visible) in opening sequence of the game?

just quit the game and come back. this is a common problem with the NPCs

SarahNicolex · June 2015

I've tried quitting the game multiple times and she's still invisible.

Konzetsuu · June 2015

SarahNicolex wrote: »

I've tried quitting the game multiple times and she's still invisible.

Hard reset?

ZOS_MollyH · June 2015

Hello folks!

Thank you for letting us know that Lyris isn't appearing for you. We have created tickets for you @SarahNicolex and @CK_Maverick86 to have a support agent reach out to you to see if we can get Lyris to show up for you.

michaelwaldronisb16_ESO · June 2015

I am experiencing the same issue. Please fix. I've tried reseting, hard resetting, deleting and redoing new characters and all still do not allow me to see or interact with Lyris.

drakis_ESO · June 2015

I am also experiencing an invisible lyris that I cannot talk to in coldharbour

keeper2185 · June 2015

Same here I can select dialog just no clue what I'm selecting all items have no details and when creating a person no descriptive race or class information either

DinoHeli · June 2015

I'm also experiencing this "invisible Lyris" bug.
Can't finish the opening tutorial, as I'm told to speak to Lyris and I can't.

I'm playing a male Argonian with the German version of the game and German system and language settings (if those information is needed and/or helpful).

I even can't try and delete my character to start a new game, because I bought the Imperial Edition and already got my exclusive items. And a message popped up that I can't re-download these items and that they'll be lost if I delete my character.

So I hope this bug gets fixed soon, for the game is not playable for me at the moment.

ZOS_MollyH · June 2015

Greetings! There is currently an open thread containing updates and important information regarding workarounds that have resolved this for other players as well as updates as this issue is being investigated.

We will be closing this thread to ensure that we can assist players more efficiently and maintain visibility with any new updates or information that may become available.

Thank you!