The Elder Scrolls Online

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[EDIT] The Console Copy IS Complete - Confirmation email included

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  • retyler3_ESO
    retyler3_ESO
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    @ZOS_TristanK, while this thread has turned into a discussion containing my question the subject has nothing to do with what I posted.

    @NewBlacksmurf , Thank you for the information. I was unable to follow the link for it would tell me I was not authorized, and give me a big happy face smiley watermark.
    forums.elderscrollsonline.com/en/discussion/comment/1769762/#Comment_1769762

    http://forums.elderscrollsonline.com/en/badges
  • NewBlacksmurf
    NewBlacksmurf
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    Mirra_Halfelven wrote: »
    NewBlacksmurf wrote: »
    Mirra_Halfelven wrote: »
    NewBlacksmurf wrote: »
    Mirra_Halfelven wrote: »
    NewBlacksmurf wrote: »
    ZOS_GinaBruno wrote: »
    The account copy is actually just wrapping up. Everyone that's eligible should receive a confirmation email shortly!
    Mirra_Halfelven wrote: »
    Really??? no pre-load code ???

    You can buy the digital version of ESO off the PS store or the Xbox One store & start downloading RIGHT NOW!, but you're making us, the people who have been supporting you (some of us for over a year) wait till the day before release ....

    Ya'know I wanna say this surprises me but, with all the other crap ZOS has pulled with the console release it really doesn't anymore :/

    THIS!!!!!!!

    Ya I know, but going by the prior e-mail I was expecting the codes to be send out later today or possibly tomorrow at the latest ... not the day before release!
    Thank you for purchasing The Elder Scrolls® Online: Tamriel Unlimited™ for Console with account copy.
    Your account will be copied from PC/Mac to console on June 1, 2015, at 10AM EDT. Shortly after your account is copied from PC/Mac to the console of your choice, you will receive your digital game code for The Elder Scrolls Online: Tamriel Unlimited.

    But with the way things have been going with this console release ... I guess "shorty after" in ZOS-speak is better than "before the end of June" *eye-roll*

    Well here is the thing.....according to the ZOS staff
    @ZOS_AmeliaR
    ZOS_AmeliaR
    admin
    Players who preorder ESOTU through either the Xbox Marketplace or PlayStation Store will be able to pre-download the game prior to its June 9 release. Additionally, PC/Mac players who are eligible for and purchase the transfer to console will be able to pre-download. If you pre-ordered or purchase a copy of ESOTU for consoles from a retailer, you will not be able to pre-download. It's also worth noting that unlike the PC/Mac beta client, which was able to be updated on launch day to the live version, the beta client for consoles cannot be updated in this way; rather, players will require a fresh install / new client when the live version is available (either for pre-download or from a retail purchase). Hope this helps clarify!

    I swear @NewBlacksmurf with all the "white-knighting" you do for ZOS you MUST be on thier pay-roll! :p

    Nope, I have just been around a lot where you have to write down people's words as they soon forget when it time to deliever on their words and promises.

    Ok I've read this about a dozen times & I still don't understand what the hell you mean by this???


    I'mm just pointing out the quoted statement that we would be able to "pre-download" which in context to the thread, was to happen prior to the game releasing. Giving someone a code on June 8 doesn't allow "everyone" who fits their comment to pre-download so I'm asking ZOS if this is yet another false statement by them.

    ZOS statment:
    "Additionally, PC/Mac players who are eligible for and purchase the transfer to console will be able to pre-download. If you pre-ordered or purchase a copy of ESOTU for consoles from a retailer, you will not be able to pre-download. "


    Another user then asked:
    So those of us who did the console transfer, the game will show up as purchased on the Xbox Marketplace or PlayStation Store and we just download it from there? I ask because the console transfer never once took me to the console store


    ZOS responds again:

    "If you purchased the PC/Mac to console transfer, you'll receive an e-mail in the coming weeks with instructions on exactly how the transfer works and any instructions you need to follow. You'll also receive a digital code that will allow you to access the game on the console you selected. Keep an eye on your e-mail for that information! "

    This is all under the same context of the original question in the thread name:
    Pre download/grace period for people who pre ordered physical edition of ESO Bookmark

    OP questions:
    That is something I am thinking about since beta...

    I pre-ordered for release date delivery, a while ago, the physical imperial edition of ESO.
    I lke physical games, maps and can not resist to the book (I collect tes books).

    So, if I remember correctly PC players who preordered the physical IE were able to play before receiving the game, they did not have to wait all day for the delivery then install the game. I can be wrong...

    I mean it is not a big deal but I would really love to have this option and don't feel pushed to download the regular version on the Xbox store to be able to pre download and then play at 12.01 on release. Please Zos react about this...

    Obviously it is not about the beta but it is console specific.
    END

    Edited by NewBlacksmurf on June 1, 2015 9:05PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Mirra_Halfelven
    Mirra_Halfelven
    ✭✭✭
    NewBlacksmurf wrote: »
    Mirra_Halfelven wrote: »
    NewBlacksmurf wrote: »
    Mirra_Halfelven wrote: »
    NewBlacksmurf wrote: »
    Mirra_Halfelven wrote: »
    NewBlacksmurf wrote: »
    ZOS_GinaBruno wrote: »
    The account copy is actually just wrapping up. Everyone that's eligible should receive a confirmation email shortly!
    Mirra_Halfelven wrote: »
    Really??? no pre-load code ???

    You can buy the digital version of ESO off the PS store or the Xbox One store & start downloading RIGHT NOW!, but you're making us, the people who have been supporting you (some of us for over a year) wait till the day before release ....

    Ya'know I wanna say this surprises me but, with all the other crap ZOS has pulled with the console release it really doesn't anymore :/

    THIS!!!!!!!

    Ya I know, but going by the prior e-mail I was expecting the codes to be send out later today or possibly tomorrow at the latest ... not the day before release!
    Thank you for purchasing The Elder Scrolls® Online: Tamriel Unlimited™ for Console with account copy.
    Your account will be copied from PC/Mac to console on June 1, 2015, at 10AM EDT. Shortly after your account is copied from PC/Mac to the console of your choice, you will receive your digital game code for The Elder Scrolls Online: Tamriel Unlimited.

    But with the way things have been going with this console release ... I guess "shorty after" in ZOS-speak is better than "before the end of June" *eye-roll*

    Well here is the thing.....according to the ZOS staff
    @ZOS_AmeliaR
    ZOS_AmeliaR
    admin
    Players who preorder ESOTU through either the Xbox Marketplace or PlayStation Store will be able to pre-download the game prior to its June 9 release. Additionally, PC/Mac players who are eligible for and purchase the transfer to console will be able to pre-download. If you pre-ordered or purchase a copy of ESOTU for consoles from a retailer, you will not be able to pre-download. It's also worth noting that unlike the PC/Mac beta client, which was able to be updated on launch day to the live version, the beta client for consoles cannot be updated in this way; rather, players will require a fresh install / new client when the live version is available (either for pre-download or from a retail purchase). Hope this helps clarify!

    I swear @NewBlacksmurf with all the "white-knighting" you do for ZOS you MUST be on thier pay-roll! :p

    Nope, I have just been around a lot where you have to write down people's words as they soon forget when it time to deliever on their words and promises.

    Ok I've read this about a dozen times & I still don't understand what the hell you mean by this???


    I'mm just pointing out the quoted statement that we would be able to "pre-download" which in context to the thread, was to happen prior to the game releasing. Giving someone a code on June 8 doesn't allow "everyone" who fits their comment to pre-download so I'm asking ZOS if this is yet another false statement by them.

    ZOS statment:
    "Additionally, PC/Mac players who are eligible for and purchase the transfer to console will be able to pre-download. If you pre-ordered or purchase a copy of ESOTU for consoles from a retailer, you will not be able to pre-download. "


    Another user then asked:
    So those of us who did the console transfer, the game will show up as purchased on the Xbox Marketplace or PlayStation Store and we just download it from there? I ask because the console transfer never once took me to the console store


    ZOS responds again:

    "If you purchased the PC/Mac to console transfer, you'll receive an e-mail in the coming weeks with instructions on exactly how the transfer works and any instructions you need to follow. You'll also receive a digital code that will allow you to access the game on the console you selected. Keep an eye on your e-mail for that information! "

    This is all under the same context of the original question in the thread name:
    Pre download/grace period for people who pre ordered physical edition of ESO Bookmark

    OP questions:
    That is something I am thinking about since beta...

    I pre-ordered for release date delivery, a while ago, the physical imperial edition of ESO.
    I lke physical games, maps and can not resist to the book (I collect tes books).

    So, if I remember correctly PC players who preordered the physical IE were able to play before receiving the game, they did not have to wait all day for the delivery then install the game. I can be wrong...

    I mean it is not a big deal but I would really love to have this option and don't feel pushed to download the regular version on the Xbox store to be able to pre download and then play at 12.01 on release. Please Zos react about this...

    Obviously it is not about the beta but it is console specific.
    END

    NP. I thought the "you" in your statement was directed towards me so it read "funny" ... for those that dont know, me & @NewBlacksmurf have a history of locking horns over different subjects concerning the console release ;)
    Mirra Halfelven, Templar Troublemaker
    Daggerfall Covenant - PS4 NA
    PSN: Scooby_609
  • NewBlacksmurf
    NewBlacksmurf
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    @Mirra_Halfelven Accept my big hugs.
    :smiley:
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • ZOS_KaiSchober
    ZOS_KaiSchober
    admin
    Ojustaboo wrote: »
    @Zenimax, even though I've received the email saying my copy is complete, can I double check it wasn't an automated thing sent out to all players?

    Just want to make sure the EU has been done and isn't being done during maintenance tonight.

    The copy of the European and North-American database happened at the same time and wasn't related to the maintenance. Your characters - even if they live on the EU megaserver - have been copied.

    Kai Schober
    Senior Community Manager - The Elder Scrolls Online
    Facebook | Twitter | Twitch
    Staff Post
  • Mirra_Halfelven
    Mirra_Halfelven
    ✭✭✭
    ZOS_KaiSchober wrote: »
    Ojustaboo wrote: »
    @Zenimax, even though I've received the email saying my copy is complete, can I double check it wasn't an automated thing sent out to all players?

    Just want to make sure the EU has been done and isn't being done during maintenance tonight.

    The copy of the European and North-American database happened at the same time and wasn't related to the maintenance. Your characters - even if they live on the EU megaserver - have been copied.

    What a graceful tip-toe through the minefield of posts about pre-load keys! *golfclap*
    Mirra Halfelven, Templar Troublemaker
    Daggerfall Covenant - PS4 NA
    PSN: Scooby_609
  • izenkim_ESO
    izenkim_ESO
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    I just want my e-mail.Don't need to pre-download. I've gotten the prior ones so I should be good, but I'm funny that way.

    Thanks @NewBlacksmurf for compiling all the information.
  • NewBlacksmurf
    NewBlacksmurf
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    @zenimax can you all address the concern I raised about staff posts specifically identifying those who purchased a console transfer would be able to pre-download the game ready to play prior to 12:01am June 9th

    Sending codes out on June 8th does not do such nor does the June 8th date align with your knowledge base articles.

    We also see the term "shortly" after the copy is completed on June 1rst, where in the adj. definition means:

    1. in a short time; soon.
    2. briefly; concisely.

    In context to those articles posted above shortly is the wrong adjective if the intent is in 7 days which exceeds a week in time and not by definition, shortly
    Edited by NewBlacksmurf on June 1, 2015 9:24PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • dlboyds_ESO
    dlboyds_ESO
    ✭
    I haven't gotten my email yet. Should I be concerned?
  • traigusb14_ESO2
    traigusb14_ESO2
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    NewBlacksmurf wrote: »
    @zenimax can you all address the concern I raised about staff posts specifically identifying those who purchased a console transfer would be able to pre-download the game ready to play prior to 12:01am June 9th

    Sending codes out on June 8th does not do such nor does the June 8th date align with your knowledge base articles.

    We also see the term "shortly" after the copy is completed on June 1rst, where in the adj. definition means:

    1. in a short time; soon.
    2. briefly; concisely.

    In context to those articles posted above shortly is the wrong adjective if the intent is in 7 days which exceeds a week in time and not by definition, shortly

    They will just change the articles. :D

    Some balls were dropped somewhere on this one.

    Very unprofessional.
  • Ojustaboo
    Ojustaboo
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    This sort of mistake doesn't bode well for a smooth release
  • RathiusGL
    RathiusGL
    Soul Shriven
    dlboyds_ESO wrote: »
    I haven't gotten my email yet. Should I be concerned?

    Same here, still waiting on the email here.
  • izenkim_ESO
    izenkim_ESO
    ✭✭✭
    jmeaton03cub18_ESO wrote: »
    dlboyds_ESO wrote: »
    I haven't gotten my email yet. Should I be concerned?

    Same here, still waiting on the email here.

    It's nice to know that I'm not alone.
  • ArielleJureaux
    ArielleJureaux
    ✭✭✭
    Still waiting for my email, as well.
  • warshmannub18_ESO
    warshmannub18_ESO
    Soul Shriven
    ZOS_GinaBruno wrote: »
    The account copy is actually just wrapping up. Everyone that's eligible should receive a confirmation email shortly!

    It's 6:42 pm est, I still haven't received an email. Shortly isn't 3hrs to me.
  • Synfidie
    Synfidie
    ✭✭
    i'll just start my download as soon as I get my key. As long as the Playstation network cooperates, I should have it in plenty of time for the launch on the 9th.
  • Mirra_Halfelven
    Mirra_Halfelven
    ✭✭✭
    Synfidie wrote: »
    i'll just start my download as soon as I get my key. As long as the Playstation network cooperates, I should have it in plenty of time for the launch on the 9th.

    Ummm they said the 8th, but they never said when on the 8th ... could be 7am or could be 11:30pm for all we know ... my bet with the way this has turned out is 11:58pm ... a WHOLE 2min pre-load! :/

    Mirra Halfelven, Templar Troublemaker
    Daggerfall Covenant - PS4 NA
    PSN: Scooby_609
  • Milktray
    Milktray
    ✭✭✭
    11:58? That's a bit early, more like 11:59 ;-)
    ZoS please understand everyone thinks and pronounces things differently, so please add to your 'rules' that things get removed if the Mod doesn't actually quite understand phrasing
  • hueyb14_ESO
    hueyb14_ESO
    ✭
    I'm mad that they lead us on to believe the code would come right after the account copy. I too think this speaks loudly to how they are going to be able to support the console platform - not very well...
  • Milktray
    Milktray
    ✭✭✭
    hueyb14_ESO wrote: »
    I'm mad that they lead us on to believe the code would come right after the account copy. I too think this speaks loudly to how they are going to be able to support the console platform - not very well...

    I too expected the code today, sometime after the account had copied

    Especially as some seem to have serious trouble with download times being days (i'd go nuts if mine went back to it used to be).
    ZoS please understand everyone thinks and pronounces things differently, so please add to your 'rules' that things get removed if the Mod doesn't actually quite understand phrasing
  • hueyb14_ESO
    hueyb14_ESO
    ✭
    But I paid a total of around $110 for the game ($90 for PC and $20 for console) plus 12 months of sub. Wtf am I getting the shaft on the pre-load for?
  • Mirra_Halfelven
    Mirra_Halfelven
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    You know the more I think about this the more displeased I am about the situation ... the cut off date for transfers was May 9th, they had a full 3 weeks before the character copy today in which they KNEW EXACTLY how many keys they needed for both the PS4 transfers & the Xbox One transfers.

    They had more than enough time to have the keys in place for today.
    Mirra Halfelven, Templar Troublemaker
    Daggerfall Covenant - PS4 NA
    PSN: Scooby_609
  • BloodStorm
    BloodStorm
    ✭✭✭
    StaticWax wrote: »
    Computer+Rage.gif


    This narcissistic psychopath vampire finds this incredibly amusing. A 40 dollar discount is nice though and looking forward to playing.
    Edited by BloodStorm on June 2, 2015 12:25AM
  • Peekachu99
    Peekachu99
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    ✭✭
    Mirra_Halfelven wrote: »
    You know the more I think about this the more displeased I am about the situation ... the cut off date for transfers was May 9th, they had a full 3 weeks before the character copy today in which they KNEW EXACTLY how many keys they needed for both the PS4 transfers & the Xbox One transfers.

    They had more than enough time to have the keys in place for today.

    Technically, they've had over a year and this is what we get.
  • NewBlacksmurf
    NewBlacksmurf
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    Dionysusjones wrote: »
    NewBlacksmurf wrote: »
    Well I be danged!!!!
    So the PM's sent to me from ZOS staff were just deleted
    @ZOS_AlanG what is going on?

    0ZOsPYq.png

    I <3 you Blacksmurf... idk how you do it but you get away with far more than i can when it comes to the ZOS staff :smiley:

    Edit: then/than much confuse


    I'm prob just going to Xbox. Not for this game but to get away from ZOS altogether

    Guess I have 7 days to decide.

    Cya all

    [Moderator Note: Edited per our rules on Discussing Moderator Actions]
    Edited by ZOS_UlyssesW on June 2, 2015 1:17AM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • ZOS_TristanK
    ZOS_TristanK
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    ✭
    Hi, all. Just a heads up that we've removed several off-topic comments from this thread. We understand that discussions can get heated, but please be sure to keep the discussion on track. Thank you for your understanding.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Darkonflare15
    Darkonflare15
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    I am still wondering when I am going to get my confirmation email. :(
  • NewBlacksmurf
    NewBlacksmurf
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    ✭✭✭✭✭
    ZOS_TristanK wrote: »
    Hi, all. Just a heads up that we've removed several off-topic comments from this thread. We understand that discussions can get heated, but please be sure to keep the discussion on track. Thank you for your understanding.


    Please reopen the threads you closed so we can be in a thread on topic.

    http://forums.elderscrollsonline.com/en/discussion/173007/why-are-you-not-allowing-console-copy-pre-order-pre-download-the-game
    That one in the link
    Edited by NewBlacksmurf on June 2, 2015 2:08AM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • GrandKeys
    GrandKeys
    Soul Shriven
    Please dont bury thist @ZOS_TristanK
    Chill on out now, ya hear?
  • dlboyds_ESO
    dlboyds_ESO
    ✭
    Just double checked my account status and it shows my ps4 account is active, but I've yet to receive my email. Any news on that front?
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