The Elder Scrolls Online

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can not meet friend (same EU servers)

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naiky7
naiky7
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hello

a friend bought ESO we tried to meet many times at the same spot but never see each other nor can we add each other on the friends list it keeps saying player not found. tied with @ , etd ids

but also never can see each other in same town...
any idea?

  • Flaminir
    Flaminir
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    Are you on the same faction?
    GM of the Unholy Legacy
    PC/EU/EP
  • naiky7
    naiky7
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    yes both in Aldmeri Dominion
  • Elsonso
    Elsonso
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    naiky7 wrote: »
    hello

    a friend bought ESO we tried to meet many times at the same spot but never see each other nor can we add each other on the friends list it keeps saying player not found. tied with @ , etd ids

    but also never can see each other in same town...
    any idea?

    Some special characters in names cause problems inside the game, so be aware of that. Try both player name and account name.

    The reason you do not see each other is because the megaserver has "channels" that players are put into when they enter an area. Not everyone is put in the same channel and with no knowledge that the two of you are friends, or looking for each other, it does not know to put you into the same channel.

    Customer support can probably help if there is a special character issue, although I am not sure what they do.
    Edited by Elsonso on May 30, 2015 3:09PM
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • Lenikus
    Lenikus
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    Well, if you are both on the same server, the 'add friend' with @username should always work, i can't really point anything other than different servers... Different platforms, perphaps? PC, XBOX and PS4 servers are all separate, no cross-platforming allowed, even on beta
    Edited by Lenikus on May 30, 2015 3:09PM
    ... Mai cave. >:3
  • naiky7
    naiky7
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    and no we use both PC.
    when trying to send something email etc it says unknown player.
    he tried sending me something but i never received
  • firstdecan
    firstdecan
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    Sounds like an issue for support to look into.
  • Warraxx
    Warraxx
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    different instances... Travel to Player will put you in same instance.
  • arena25
    arena25
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    Warraxx wrote: »
    different instances... Travel to Player will put you in same instance.

    This. Try Travel to Player. If it doesn't work, I see no other option but to get Support involved.
    If you can't handle the heat...stay out of the kitchen!
  • Flaminir
    Flaminir
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    Are you members of a same guild?

    If so does the other person show up in the guild roster & can you travel to them?

    Beyond that... yes, probably a support issue.
    GM of the Unholy Legacy
    PC/EU/EP
  • Nerio
    Nerio
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    Are you guys sure you're on the same server? In the launcher, it'll say "The Elder Scrolls Online (EU)" or "The Elder Scrolls Online (NA)". Might wanna both double check that.

    Is one of you logging into the PTS instead?
    Edited by Nerio on May 30, 2015 3:59PM
  • F7sus4
    F7sus4
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    Flaminir wrote: »
    Are you members of a same guild?
    If so does the other person show up in the guild roster & can you travel to them?
    Beyond that... yes, probably a support issue.
    Exactly my thought. Join the same guild (e.g. Trading Guild) and try interacting with each other using Guild Rooster
  • Elsonso
    Elsonso
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    F7sus4 wrote: »
    Flaminir wrote: »
    Are you members of a same guild?
    If so does the other person show up in the guild roster & can you travel to them?
    Beyond that... yes, probably a support issue.
    Exactly my thought. Join the same guild (e.g. Trading Guild) and try interacting with each other using Guild Rooster

    Are these roosters like the owls from Harry Potter?
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • LameoveR
    LameoveR
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    lordrichter wrote: »
    F7sus4 wrote: »
    Flaminir wrote: »
    Are you members of a same guild?
    If so does the other person show up in the guild roster & can you travel to them?
    Beyond that... yes, probably a support issue.
    Exactly my thought. Join the same guild (e.g. Trading Guild) and try interacting with each other using Guild Rooster

    Are these roosters like the owls from Harry Potter?
    LoL you got it!

    Same thing there. Can't find man by @ when adding friend.
    Game just don't show the man with that @userID . No special characters in userID.

  • sylviermoone
    sylviermoone
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    lordrichter wrote: »
    F7sus4 wrote: »
    Flaminir wrote: »
    Are you members of a same guild?
    If so does the other person show up in the guild roster & can you travel to them?
    Beyond that... yes, probably a support issue.
    Exactly my thought. Join the same guild (e.g. Trading Guild) and try interacting with each other using Guild Rooster

    Are these roosters like the owls from Harry Potter?

    I want a guild rooster. Shut up and take my money!!!!!
    Co-GM, Angry Unicorn Traders: PC/NA
    "Official" Master Merchant Tech Support
    and Differently Geared AF
    @sylviermoone
  • Nyghthowler
    Nyghthowler
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    Guild rooster, or Guilded rooster ;)
    I'm not prejudiced; I hate everyone equally !
  • Flaminir
    Flaminir
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    Nyghthowler wrote: »
    Guild rooster, or Guilded rooster ;)

    Ooooh... a gold guilded rooster... with my Guild's tabbard on!

    I will pay 2000 crowns for one..... @ZoS_GinaBruno .... make it happen! ;)
    GM of the Unholy Legacy
    PC/EU/EP
  • smacx250
    smacx250
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    Did one or both of you just start playing? When a friend had just started playing neither of us could see each other's account names. I think we tried again the next day and it worked fine, and has ever since.
  • naiky7
    naiky7
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    thanks for help everyone. he managed to fix it . he redownloaded game again and switched to europe server again.
  • CPT_CAPSLOCK
    CPT_CAPSLOCK
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    so he was on NA :wink:
  • naiky7
    naiky7
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    CPT_CAPSLOCK wrote: »
    so he was on NA :wink:

    probably. althought he claimed he switched to europe. strange stuff
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