I wonder if it was disrespectful to fool the ones paying for a whole year then find out they only been working on console? Not like you guys are in that boat alone and we have accepted it and are moving on. So please move on, it will make you feel better once accepting it is over!

Smh...this isn't the place for a follow-up on an offer or service request.

This is a place to discuss such but ZOS may or may not choose to comment

Now the other forums is a better place but the general forums...not so much

Are you sure they suggested you post in the general forums vs the help forums?

Obsicarius wrote: »

Your comments are just helping this article get popularity at this point. So if you don't agree quit commenting. Please.

So only people that agree with you should post? That does not seem fair, that is exactly what the General Forum is for all sides of the argument! Good Luck but I still think you are beating a dead horse!

BigM wrote: »

I wonder if it was disrespectful to fool the ones paying for a whole year then find out they only been working on console? Not like you guys are in that boat alone and we have accepted it and are moving on. So please move on, it will make you feel better once accepting it is over!

Actually... I took a break from the game around October 2014... to show my support and to make sure my account stayed active... I continued to pay the subscription. Money is not the issue. It's our progress and data.

As you are reading, we are affected because we feel like we are being screwed. Once again, people have never received an email or notice about this. We are looking for people to support our efforts for ZoS to reconsider their stance. What gain does anyone have by constantly debating and ridiculing us?

Forget this situation... Use the example i used earlier about a bad steak in a restaurant... If you were in our shoes... how would you feel and react. There is not a single person here that would be bitter.

We are the customer. What we are asking for is not absurd or unrealistic.

SG_Celerrimus wrote: »

Ok so, you missed a limited time offer, and that is ZOS's problem how? Its like saying you missed a car sale and are now complaining that you have to pay full price for that car. Deal with it.

Bad example... We don't care about the sale... We care about getting the car... We want the car.

Obsicarius wrote: »

Samadhi wrote: »

Obsicarius wrote: »

...
- It has also come to my attention that this was sent by an email notification so the first thing I did was check my email all the way back to April 9th, 2015. When I noticed I did not have an email regarding this, I sent in a ticket and had customer support contact me by phone. Upon talking she had explained that I did not have promotions and deals checked on my account but did have news email notifications. Now I began to question, did I really miss this promotion that was promised to me a year ago because I did not have that box checked upon purchasing the game? How can you promise veteran members such an awesome offer a year ago, and then make it that limited that since they do not have that box checked they miss out? I just like many other people, have more important things to do with my life than to follow every single deal made by video game company in email. I am not going to let video game offers flood my email when there are more important matters at hand.
...

ZOS stated they would update players on the issue.
You decided not to opt in to receive such updates.
It may actually be a violation of Zenimax's Privacy Policy to contact you about the offer since you did not opt in to receive such updates.

http://www.zenimax.com/legal_privacy_us

What happens if I refuse to provide my personal information to ZeniMax?

You can always choose not to submit personal information to us. However, if you choose not to submit personal information when requested, you may not be able to participate in certain activities or access certain products or Services on our Sites and may considerably limit the Services we can provide you. For example, if you refuse to provide your email address when registering, you will not be able to use our message boards.

(bolded/italicized my emphasis)

With whom does ZeniMax share my personal information?p>
...
ZeniMax may also share your personal information with our subsidiary or affiliate companies for purposes of internal marketing, analytics, research and demographic studies, which help us improve and tailor the products and Services we provide you, and, if you have consented, to notify you about other products and Services offered by ZeniMax and its affiliates.
...

(bolded/italicized my emphasis)

Most notably:

Can I choose how my personal information is used?

If you prefer not to receive marketing information from our Sites, email notices from our message board operators, or any other communication from ZeniMax, please do not "opt-in" when you register or at the time you submit your information. If you've already opted-in, but you wish to stop any further communications, just let us know by sending an email to: privacy10@zenimax.com or follow the unsubscribe instructions included in each promotional email.

(bolded/italicized my emphasis)

Seems that under their legal agreement with you, they are not allowed to send you such updates unless you have consented to it.

In answer to your questions:
Yes, your decision to not receive further information about the promotion is really why you missed out on the opportunity to transfer.
They can make it so limited that not checking a box excludes you from receiving contact about it because they entered a legal agreement with you that they would not contact you unless you consented, out of respect for your privacy.

You're just missing the point. I am requesting a follow-up for those that were unable to make the dealine or understand the limitations. That is all at this point. Whether you agree or not i do not care. Its a post requesting a follow-up. I do not care why at this point. But just say it is a fair request. Ive stated this many times if you read the posts.

It is not a matter of whether I agree or not, it is a matter of the reality of the situation.

ZOS offered specific constraints because they have certain obligations they are required to meet.
ZOS clearly stated in the initial announcement that the offer would take place at specific dates and the rules and requirements attached to the promotion have been fair.

Your error is unfortunate, and can totally respect and understand if you are feeling frustrated or disappointed with yourself for making it.

onemook wrote: »

This is our account. ZoS should not be handcuffing it.

I opened my bank account in New York... That's my time and savings that went into that account. If want to move to Florida and have my data and account transferred.. who are they to tell me no? If there is a fee or whatever... so be it. But to deny it is ridiculous.

huh? There are restrictions for this specific example not related to this game.
but in relation to the game...if not that you're moving states, you're actually staying in the same state but changing who you're doing business with or who you're shopping from.

It was ZOS and now it becomes Sony or Microsoft. its a big change so to be upset with ZOS on an offer they went way out of their way to set up for us, it very odd even if you don't agree with the terms and conditions.

onemook wrote: »

This is our account. ZoS should not be handcuffing it.

I opened my bank account in New York... That's my time and savings that went into that account. If want to move to Florida and have my data and account transferred.. who are they to tell me no? If there is a fee or whatever... so be it. But to deny it is ridiculous.

Actually, it's ZOS' account. You agreed to that when you clicked "Accept" on the TOS.

Also OP, quit being a little ***. So much QQ on this, Jeebus.

Psychobunni wrote: »

onemook wrote: »

I am in same boat as you Obsicarius. I received no emails and i don't have social media and i don't consume myself in news feeds. And i have the bad taste after posting my concerns here.

The balance scale is completely lop sided. On the right, there are dozens of valid reasons why this deadline is absurd. On the left, it's the same single comment of oh well, you missed it.

Unfortunately this isn't the place to express your discontent. Just as you, i posted my disbelief of how ZoS is treating this matter. People here just view our feelings as a "tantrum". Meanwhile if half these people got a bad steak at a nice restaurant, they would boycott the restaurant and tell their friends to do the same... but that's different.

I don't care about the financial aspect of this deadline, which i also believe shouldn't have been to begin with. I just want my account available for transfer.

Except this isnt a steak argument, this is a going into (enter random store here) and complaining that you aren't getting the same limited offer they offered and advertised a full year beforehand....would you do that? seriously? Walk into Walmart and complain you didn't get the black friday tv on black friday...but you want it now at same price?

Whatever any players reasons are for ignoring the emails/saying they didn't get them/ignoring all the advertisements they did at the time....it's not ZOS fault or problem to fix.

Like do you read? I stated already that I did not receive the email first of all. And second of all if you read you'd have an understanding of the circumstances where someone might have.

And how is this at all advertised a year ahead of time? are you blind? when did they say it would be limited time? And where did they state it would be on April 9th? Unbelievable.

Also if you read you would notice we do not care about the price at this point! We just want our characters still. It is crazy how lop sided these forums are. The only people commenting are the same ones across the board and are the same people that obviously are devoted to this game night and day based off of there number of comments. You cannot relate to us when you follow the game this much! Its like living as a King and saying he knows how it feels to live as a peasant when you haven't even walked in the peasants shoes.

onemook wrote: »

SG_Celerrimus wrote: »

Ok so, you missed a limited time offer, and that is ZOS's problem how? Its like saying you missed a car sale and are now complaining that you have to pay full price for that car. Deal with it.

Bad example... We don't care about the sale... We care about getting the car... We want the car.

But you can still buy the car just not with the sale. Also again not ZoS fault you didn't get the email. I know with yahoo some emails from gaming companies just will not go thru.

With how often you guys have replied to this post throughout the day. I can easily see that you cannot relate to us on this matter.

nastuug wrote: »

Obsicarius wrote: »

nastuug wrote: »

Also OP, quit being a little ***. So much QQ on this, Jeebus.

That's the maturity level here? Haha proves my point, thanks!

That's the maturity level you will receive for posting yet another useless derp thread. Do a search and bump one of the previous derp threads with the same complaint with an @ZOS_OMGLISTENTOME callout. The more people like you post derp derp like this, the more people like me will derp you like you derp derp derp.

Was that derp enough for you to derp?

It is my right and that is your thought here! I followed what customer support said! The best part is that you just come here and insult someones intelligence like this and further ruin there experience on this forum. But the mods will just over look this. So lop sided in this scenario.

@Obsicarius

Are you sure support is directing you to post here vs in the help forums?
There is a big difference...just making sure

Im thinking support is directing you here: http://forums.elderscrollsonline.com/en/categories/customer-support-general

and not here: http://forums.elderscrollsonline.com/en/categories/general-discussion

NewBlacksmurf wrote: »

@Obsicarius

Are you sure support is directing you to post here vs in the help forums?
There is a big difference...just making sure

Im thinking support is directing you here: http://forums.elderscrollsonline.com/en/categories/customer-support-general

and not here: http://forums.elderscrollsonline.com/en/categories/general-discussion

The support said the forums and i certainly believe this is falls under the general topic.