My game key was not from steam or a digital key from the store. It's a physical box key. I've bought ESO + on the store and redeemed an explorer pack, everything was ok. But when it come to crown pack there is problem. I cannot buy crown pack from the ESO store. I cannot buy from Steam either because my key was not a Steam's key. I've sent a ticket but while waiting for 2 more days in the weekend, I make this topic. Could anyone had the same problem with physical box key as me pls tell me if it's can be solved?