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Can't purchase crown pack. Anyone has the same problem?
TheDarkShadow
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My game key was not from steam or a digital key from the store. It's a physical box key. I've bought ESO + on the store and redeemed an explorer pack, everything was ok. But when it come to crown pack there is problem. I cannot buy crown pack from the ESO store. I cannot buy from Steam either because my key was not a Steam's key. I've sent a ticket but while waiting for 2 more days in the weekend, I make this topic. Could anyone had the same problem with physical box key as me pls tell me if it's can be solved?
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jircris11✭✭✭✭✭
✭I recomend calling them about the issue. You tend to get a faster responce.IGN: Ki'rah
Khajiit/Vampire
DC/AD faction/NA server.
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TheDarkShadow✭✭✭✭✭
✭Just want to double check... You bought the physical box from an actual retailer? Not a third party site like G2A?
I bought it from a 3rd party. They scanned the key in the box and sent it to me via email and I used it to redeem successfully. I even bought ESO + and redeemed an explorer pack for that account so it must be a legit key.Edited by TheDarkShadow on May 16, 2015 3:59PM0 -
MissBizz✭✭✭✭✭
✭✭✭✭✭TheDarkShadow wrote: »Just want to double check... You bought the physical box from an actual retailer? Not a third party site like G2A?
I bought it from a 3rd party. They scanned the key in the box and sent it to me via email and I used it to redeem successfully. I even bought ESO + and redeemed an explorer pack for that account so it must be a legit key.
Third party retailers have been known to sell steam keys, and even state it wasn't a steam key. You can also buy explorers pack on its own... Email customer support and ask them to check if your key was a steam keyLone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord0 -
TheDarkShadow✭✭✭✭✭
✭ESO just answered my ticket and said it was a Steam key sold by a 3'rd party so I cannot purchase crown thru Steam and Store either. But they didn't say where I could buy crown. This is ridiculous. Why is it so hard to give ESO my money?Edited by TheDarkShadow on May 17, 2015 1:19AM0
