Sevalaricgirl wrote: »

I haven't been able to log in from my main computer for several days. I can log in from home on my netbook and other computers. The access code for my main computer never shows up. There wouldn't be this issue if ESO had an authenticator.

If the code isn't in your spam folder, maybe you used another email account to register the game?

Security wise, having an authenticator for the game would be nice but the method ZOS uses is nearly as secure if you use an up to date email provider such as Gmail or Outlook. Then all you have to do is attach an authenticator to your email account.

Sevalaricgirl wrote: »

That wasn't the issue. The issue is that I had to completely change my email because ZOS doesn't play well with Comcast so I had to go through ZOS CS to get it done. If they had an authenticator, they wouldn't have had this issue.

Step 1: sign up for a Gmail or Outlook account, pick an easy to remember password
Step 2: attach Google Authenticator or Microsoft Authenticator (same thing) to email account
Step 3: log into ESO account or call ZOS, change the email address for your ESO account to your new Gmail or Outlook

Even Comcast can't screw up Gmail or Outlook. If you don't plan to login to your Gmail or Outlook account very often, set mail forwarding in Gmail or Outlook to your Comcast email account.