Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
We are currently investigating issues some players are having on the North American Xbox megaserver. We will update as new information becomes available.
cosmetic issues, what's the best way to report?
HeroOfNone
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@ZOS what is the best way to report cosmetic issues like floating rocks, non textured pieces, etc.? There are several I notice day to day as I move about in the same area and are probably more noticeable due to first person view. With most topics on the bug forums being technical issues with crashing games it doesn't seem like the right spot. I assume the best way to report is with video or screenshots.
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Xendyn✭✭✭✭✭
✭✭Ingame /bug
There are categories and sub-categories for cosmetics/graphics/art and animation stuff.
Lag is ruinin' my 'mershun!
A society grows great when old men plant trees whose shade they know they shall never sit in.
There is only one good, knowledge, and one evil, ignorance - Socrates
Member of the Old Guard, keepers of the game's history
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Nestor✭✭✭✭✭
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That will work. I forget if you get the screen shot option, but I think the SS is your character, perhaps not the thing you were looking at when you entered /feedback
If you have something like the Minimap mod, it can give the coordinates that could be helpful to the team. They may already know your coordinates from where you entered the /feedbackEnjoy the game, life is what you really want to be worried about.
PakKat "Everything was going well, until I died"
Gary Gravestink "I am glad you died, I needed the help"1 -
HeroOfNone✭✭✭✭✭
✭Kind of feel there needs to be a thread with some of these though, partly to check if the missing piece I see is what others see in the same area. Sounds weird but some areas I've noticed different between my stream and others.0 -
freespirit✭✭✭✭✭
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^^ This.......Ingame /bug
There are categories and sub-categories for cosmetics/graphics/art and animation stuff.
Off Topic:- @Xendyn I love your sig, the times I've wanted to severely damage my Clannfear!! Taxidermy would be a great solution especially if we had houses to mount them in
When people say to me........
"You're going to regret that in the morning"
I sleep until midday cos I'm a problem solver!0 -
ZOS_GaryA✭✭✭✭✭Hey there @HeroOfNone,
A /bug report is the best way to report this issues. While you have the option to enter a description of the issue as well as screenshot in the report, it also automatically contains your character's current location including the way they are facing, which makes it really easy for us to hop directly to the spot and check it out.1 -
Nestor✭✭✭✭✭
✭✭✭✭✭HeroOfNone wrote: »Kind of feel there needs to be a thread with some of these though, partly to check if the missing piece I see is what others see in the same area. Sounds weird but some areas I've noticed different between my stream and others.
The times that I have seen people post this in say the support section with a screen shot attached, the forum mods ask for /feedback or /bug it in the game. Probably because that is the primary source for the QA folks to get their information. The moderators probably send things when they find them or deem them important enough to send them on.
Enjoy the game, life is what you really want to be worried about.
PakKat "Everything was going well, until I died"
Gary Gravestink "I am glad you died, I needed the help"0 -
Preyfar✭✭✭✭✭
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Gary,Hey there @HeroOfNone,
A /bug report is the best way to report this issues. While you have the option to enter a description of the issue as well as screenshot in the report, it also automatically contains your character's current location including the way they are facing, which makes it really easy for us to hop directly to the spot and check it out.
This would be really good information to include on this /bug report pages so players know exactly what information is being sent out. This may really help players file better bug reports if they know it records their coordinates, which wait their camera is pointed, etc.1 -
Nestor✭✭✭✭✭
✭✭✭✭✭Hey there @HeroOfNone,
A /bug report is the best way to report this issues. While you have the option to enter a description of the issue as well as screenshot in the report, it also automatically contains your character's current location including the way they are facing, which makes it really easy for us to hop directly to the spot and check it out.
The /bug or /feedback spin the character so we are not necessarily facing the thing we are talking about. Unless that is a graphic thing and does not really change the character orientation.
Enjoy the game, life is what you really want to be worried about.
PakKat "Everything was going well, until I died"
Gary Gravestink "I am glad you died, I needed the help"0 -
ZOS_GaryA✭✭✭✭✭Hey there @HeroOfNone,
A /bug report is the best way to report this issues. While you have the option to enter a description of the issue as well as screenshot in the report, it also automatically contains your character's current location including the way they are facing, which makes it really easy for us to hop directly to the spot and check it out.
The /bug or /feedback spin the character so we are not necessarily facing the thing we are talking about. Unless that is a graphic thing and does not really change the character orientation.
Yep, just a visual thing. The report orientation will be based on where you were facing when you pressed enter.0