The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Game crashes on startup
bazinga451pub18_ESO
Soul Shriven
As soon as i hit the "play" button, I am prompted with a black screen with the ESO crash reporter. The crash details are
====================================================================
eso encountered a fatal error. (Error 11)
Description: Client Fatal Error
====================================================================
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.2.0.6.1151098
branch = live
client.executablebits = 32
client.mode = startup
client.renderertype = OPENGL
client.session_start_timestamp = 2015-04-26T16:57:29.235Z
client.timestamp = 2015-04-26T16:57:32.318Z -frme 0-
computer.name = CHRIS
computer.user = Chrispy
cpu.arch = 0
cpu.count = 4
cpu.level = 6
cpu.type = 586
data.depotid = 4000
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
data.syncm = databuild
data.version = 0.win.0.live.1052206
exe.buildnum = 1151098
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
gfx.description = AMD Radeon HD 7700 Series
gfx.deviceid = 0.0.0
gfx.driver = 4.3.12618 Compatibility Profile Context 13.251.9001.1001
gfx.vendorid = 0
mem.physical = 8136
os.osbits = 64
os.platform = windows
os.version = 5.1.2600.Service Pack 3
ptime = 0
reportfield.ver = 3
version.major = 2
version.patch = 0
version.subpatch = 6
If anyone has had this problem and fixed it, please help! I have been able to play this game before but now it just crashes. I've went to the "known technical issues" and followed everything there, but no luck!
====================================================================
eso encountered a fatal error. (Error 11)
Description: Client Fatal Error
====================================================================
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.2.0.6.1151098
branch = live
client.executablebits = 32
client.mode = startup
client.renderertype = OPENGL
client.session_start_timestamp = 2015-04-26T16:57:29.235Z
client.timestamp = 2015-04-26T16:57:32.318Z -frme 0-
computer.name = CHRIS
computer.user = Chrispy
cpu.arch = 0
cpu.count = 4
cpu.level = 6
cpu.type = 586
data.depotid = 4000
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
data.syncm = databuild
data.version = 0.win.0.live.1052206
exe.buildnum = 1151098
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
gfx.description = AMD Radeon HD 7700 Series
gfx.deviceid = 0.0.0
gfx.driver = 4.3.12618 Compatibility Profile Context 13.251.9001.1001
gfx.vendorid = 0
mem.physical = 8136
os.osbits = 64
os.platform = windows
os.version = 5.1.2600.Service Pack 3
ptime = 0
reportfield.ver = 3
version.major = 2
version.patch = 0
version.subpatch = 6
If anyone has had this problem and fixed it, please help! I have been able to play this game before but now it just crashes. I've went to the "known technical issues" and followed everything there, but no luck!
0
-
Tashira✭✭✭Might try this
Running as Administrator
1. Right click on the launcher icon.
2. Select Properties.
3. Click on the Compatibility Tab.
4. Check the box that says Run as Administrator.
5. Click Apply, then Ok.
6. Try to run the the client.
Repair the game client
1. Click here for instructions on how to repair the game client.
2. Restart the computer after running the "repair."
3. Try to run the the client.
Deleting the program data
1. Navigate to the patch installation folder (by Default located at C:\Program Files (x86)ZenimaxOnline\Launcher).
2. Locate and delete the ProgramData folder.
3. Restart the Launcher.
4. The Launcher should now display "Creating Download." This is normal as the launcher begins the regeneration process. It can take anywhere between 21-30% before the launcher switches to "Downloading Game Files."
5. Try to run the client.
If the issue persists, contact Customer Support for further assistance. Please include a Host.Developer and Game Consultant file when submitting a ticket as this will assist our customer support in resolving your issue.0
