Game wont open after pressing play, instant error

Marwoleath · April 2015

I updated and repaired my game enough times, but now every time I press play, It crashes. I hear the music but I dont see anything, and then the crash report screen appears. The music is still playing untill I press submit or close everything.

I dont know if it helps, but this is what the crashreport says:

====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01

[extra]
ProductName = eso
Version = eso.live.2.0.4.1144783
branch = live
client.executablebits = 32
client.mode = startup
client.renderertype = OPENGL
client.session_start_timestamp = 2015-04-07T18:53:26.931Z
client.time_since_load = 0
client.timestamp = 2015-04-07T18:53:34.167Z -frme 4-
client.uptime = 7.3
computer.name = NORALIE-PC
computer.user = Noralie
cpu.arch = 0
cpu.count = 8
cpu.level = 6
cpu.type = 586
data.depotid = 4001
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online
data.syncm = databuild
data.version = 0.win.0.live.1144783
exe.buildnum = 1144783
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = Intel(R) HD Graphics 4000
gfx.deviceid = 0.0.0
gfx.driver = 4.0.0 - Build 9.18.10.3165
gfx.vendorid = 0
mem.current = 283
mem.peak = 283
mem.physical = 8053
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
reportfield.ver = 3
version.major = 2
version.patch = 0
version.subpatch = 4

Marwoleath · April 2015

This is the report thing.

System Information

Time of this report: 4/7/2015, 21:11:53
Machine name: NORALIE-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150202-1526)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: Dell Inc.
System Model: Inspiron 5520
BIOS: InsydeH2O Version 03.72.24A09
Processor: Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz (8 CPUs), ~2.1GHz
Memory: 8192MB RAM
Available OS Memory: 8054MB RAM
Page File: 5767MB used, 10337MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_056A1028&REV_09
Display Memory: 4095 MB
Dedicated Memory: 1071 MB
Shared Memory: 3024 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Algemeen PnP-beeldscherm
Monitor Model: unknown
Monitor Id: LGD033A
Native Mode: 1366 x 768(p) (60.052Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 9.18.0010.3165 (English)
Driver Version: 9.18.10.3165
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/7/2013 17:22:46, 8632320 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-4777-6025B7C2C535}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x056A1028
Revision ID: 0x0009
Driver Strong Name: oem82.inf:IntelGfx.NTamd64.6.1:iIVBM_w7:9.18.10.3165:pci\ven_8086&dev_0166
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices

Description: Luidsprekers (Conexant SmartAudio HD)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_506E&SUBSYS_1028056A&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 8.54.0037.0000 (Dutch)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/18/2012 10:36:44, 1604736 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

Description: Internal Microphone (Conexant SmartAudio HD)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 8.54.0037.0000 (Dutch)
Driver Attributes: Final Retail
Date and Size: 5/18/2012 10:36:44, 1604736 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices

Device Name: Muis
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Toetsenbord
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

Gameport Devices

PS/2 Devices

Disk & DVD/CD-ROM Drives

Drive: C:
Free Space: 153.0 GB
Total Space: 941.3 GB
File System: NTFS
Model: WDC WD10JPVT-75A1YT0

Drive:

Model: HL-DT-ST DVD+-RW GT80N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Dutch), , 0 bytes

Drive: F:
Model: MagicISO Virtual DVD-ROM0000
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Dutch), , 0 bytes

System Devices

Name: High Definition Audio-besturing
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_056A1028&REV_04\3&11583659&0&D8
Driver: n/a

Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_056A1028&REV_05\4&3907A1CC&0&00E0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Device ID: PCI\VEN_8086&DEV_1E12&SUBSYS_056A1028&REV_C4\3&11583659&0&E1
Driver: n/a

Name: AMD Radeon HD 7600M Series
Device ID: PCI\VEN_1002&DEV_6840&SUBSYS_056A1028&REV_00\4&C9E9A10&0&0008
Driver: n/a

Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57
Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_056A1028&REV_04\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_056A1028&REV_C4\3&11583659&0&E0
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_056A1028&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_056A1028&REV_04\3&11583659&0&FA
Driver: n/a

Name: Intel(R) USB 3.0 uitbreidbare hostcontroller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_056A1028&REV_04\3&11583659&0&A0
Driver: n/a

Name: Intel(R) Centrino(R) Wireless-N 2230
Device ID: PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&4909FBF&0&00E1
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_056A1028&REV_04\3&11583659&0&D0
Driver: n/a

Name: Intel(R) HD Graphics 4000
Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_056A1028&REV_09\3&11583659&0&10
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_056A1028&REV_04\3&11583659&0&E8
Driver: n/a

Name: 3rd Gen Core processor DRAM Controller - 0154
Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_056A1028&REV_09\3&11583659&0&00
Driver: n/a

Name: Synaptics SMBus Driver
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_056A1028&REV_04\3&11583659&0&FB
Driver: n/a

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_056A1028&REV_09\3&11583659&0&08
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
ATI Ticker,0x00200000,0,1,Ticker.ax,
AVS Media Grabber 4,0x00200000,1,0,AVSMediaGrabber4.ax,1.00.0000.0043
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Indeo® video 5.10-comprimeringsfilter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
Indeo® video 5.10-decomprimeringsfilter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
Creative Video Processing Filter,0x00200000,1,1,VidProcU.ax,1.01.0014.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,13.20.0000.31206
AMD Video Decoder,0x00200000,1,2,atimpenc.dll,13.20.0000.31206
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Photo Story 3 Source Filter,0x00000000,0,0,,
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
AVS Video Out,0x00200000,0,1,AVSVideoOutFilter3.ax,1.00.0000.0248
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
Creative MJPEG Decoder 2,0x00200000,1,1,CtMJPGDec2.ax,1.01.0014.0000
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
AMD Video Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,13.20.0000.31206
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Indeo®-audiosoftware,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
QIC1802 Demux,0x00200000,1,1,qicdemux.ax,1.00.0000.1621
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
Creative Correct TimeStamp Filter,0x00200000,1,1,CTFrFix.ax,1.01.0014.0000
AMD Video Rotation Filter,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Creative H264 No Quality Control Filter,0x00200000,1,0,CTH264NoQC.ax,1.01.0014.0000
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
WAV Dest,0x00000000,0,0,,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
Qic To Anxb,0x00200000,1,1,QicToAnxb.dll,1.00.0000.2325
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
Indeo® video 5.10-comprimeringsfilter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
Cinepak-codec van Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.06.7601.17514
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
Indeo®-audiosoftware,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
IAC2,0x00200000,1,1,quartz.dll,6.06.7601.18741
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

Audio Capture Sources:
Internal Microphone (Conexant S,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

WDM Streaming Capture Devices:
Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Luidsprekers (Conexant SmartAud,0x00200000,1,0,quartz.dll,6.06.7601.18741
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Luidsprekers (Conexant SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7601.18741

EVR Power Information

Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

TASKLIST RESULTS

Imagenaam Proces-i Sessienaam Sessienr. Geheugengebr
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 kB
System 4 Services 0 13.280 kB
smss.exe 392 Services 0 200 kB
csrss.exe 552 Services 0 5.072 kB
wininit.exe 696 Services 0 376 kB
csrss.exe 708 Console 1 34.112 kB
winlogon.exe 752 Console 1 2.432 kB
services.exe 800 Services 0 10.676 kB
lsass.exe 808 Services 0 17.536 kB
lsm.exe 816 Services 0 2.996 kB
svchost.exe 916 Services 0 6.996 kB
svchost.exe 1008 Services 0 14.368 kB
atiesrxx.exe 440 Services 0 1.084 kB
svchost.exe 640 Services 0 21.996 kB
svchost.exe 536 Services 0 206.788 kB
svchost.exe 812 Services 0 45.304 kB
svchost.exe 1028 Services 0 68.944 kB
svchost.exe 1288 Services 0 37.824 kB
wlanext.exe 1380 Services 0 7.744 kB
conhost.exe 1396 Services 0 320 kB
spoolsv.exe 1444 Services 0 17.968 kB
svchost.exe 1544 Services 0 17.820 kB
eservutil.exe 1656 Services 0 2.492 kB
armsvc.exe 1680 Services 0 1.176 kB
AppleMobileDeviceService. 1756 Services 0 3.028 kB
mDNSResponder.exe 1908 Services 0 3.192 kB
CxUtilSvc.exe 1936 Services 0 1.224 kB
escsvc64.exe 1964 Services 0 968 kB
EvtEng.exe 1988 Services 0 6.936 kB
svchost.exe 2016 Services 0 20.880 kB
HeciServer.exe 1116 Services 0 1.364 kB
ogmservice.exe 1312 Services 0 1.344 kB
RegSrvc.exe 2204 Services 0 1.588 kB
svchost.exe 2300 Services 0 2.192 kB
TeamViewer_Service.exe 2360 Services 0 3.360 kB
WLIDSVC.EXE 2432 Services 0 5.000 kB
ZeroConfigService.exe 2484 Services 0 5.032 kB
WLIDSVCM.EXE 2640 Services 0 660 kB
unsecapp.exe 2840 Services 0 1.884 kB
WmiPrvSE.exe 2944 Services 0 31.892 kB
svchost.exe 3344 Services 0 1.652 kB
svchost.exe 3540 Services 0 3.312 kB
atieclxx.exe 3856 Console 1 4.940 kB
taskhost.exe 4072 Console 1 21.176 kB
dwm.exe 3828 Console 1 46.288 kB
explorer.exe 3888 Console 1 76.700 kB
SearchIndexer.exe 3664 Services 0 46.340 kB
ETDCtrl.exe 3972 Console 1 4.200 kB
quickset.exe 3704 Console 1 5.880 kB
StageRemote.exe 3024 Console 1 4.156 kB
ETDCtrlHelper.exe 2980 Console 1 1.448 kB
ETDGesture.exe 3188 Console 1 1.508 kB
igfxsrvc.exe 3088 Console 1 4.316 kB
BleServicesCtrl.exe 4124 Console 1 2.944 kB
rundll32.exe 4132 Console 1 3.240 kB
hkcmd.exe 4164 Console 1 2.208 kB
igfxpers.exe 4176 Console 1 5.832 kB
ICCProxy.exe 4284 Services 0 1.824 kB
E_IATILRE.EXE 4388 Console 1 2.732 kB
E_IATILRE.EXE 4400 Console 1 2.712 kB
devmonsrv.exe 4472 Services 0 2.788 kB
obexsrv.exe 4592 Services 0 1.660 kB
StageRemoteService.exe 4628 Console 1 3.000 kB
SmartAudio3.exe 4640 Console 1 20.628 kB
mediasrv.exe 4704 Services 0 2.452 kB
Dropbox.exe 4736 Console 1 100.292 kB
MagicDisc.exe 4780 Console 1 4.528 kB
iexplore.exe 4864 Console 1 90.824 kB
iusb3mon.exe 4972 Console 1 3.344 kB
svchost.exe 5084 Services 0 15.172 kB
wmpnetwk.exe 4144 Services 0 12.340 kB
DellSystemDetect.exe 3264 Console 1 10.356 kB
btplayerctrl.exe 1860 Console 1 3.600 kB
dllhost.exe 5372 Services 0 2.732 kB
iexplore.exe 5132 Console 1 432.008 kB
BTHSAmpPalService.exe 5192 Services 0 1.480 kB
IAStorIcon.exe 3020 Console 1 12.068 kB
BTHSSecurityMgr.exe 2404 Services 0 2.072 kB
IAStorDataMgrSvc.exe 6548 Services 0 12.596 kB
RIconMan.exe 7552 Services 0 1.220 kB
LMS.exe 7732 Services 0 4.456 kB
NASvc.exe 7780 Services 0 1.532 kB
UNS.exe 992 Services 0 2.984 kB
MOM.exe 6540 Console 1 6.364 kB
CCC.exe 7576 Console 1 43.932 kB
AdobeARM.exe 176 Console 1 752 kB
taskhost.exe 27136 Console 1 9.752 kB
OSPPSVC.EXE 56988 Services 0 10.720 kB
steamerrorreporter.exe 52884 Console 1 136 kB
sched.exe 57552 Services 0 2.972 kB
avgnt.exe 57576 Console 1 6.676 kB
SupportAssistAgent.exe 55524 Services 0 20.836 kB
DellDataVaultWiz.exe 59052 Services 0 4.568 kB
DellDataVault.exe 67424 Services 0 11.012 kB
iexplore.exe 58396 Console 1 292.268 kB
MsSpellCheckingFacility.e 12388 Console 1 10.588 kB
WmiPrvSE.exe 66980 Services 0 22.420 kB
WmiPrvSE.exe 73012 Services 0 12.172 kB
avguard.exe 34084 Services 0 38.004 kB
avshadow.exe 56888 Services 0 4.644 kB
avwebg7.exe 28468 Services 0 14.520 kB
avmailc7.exe 31440 Services 0 1.344 kB
imstrayicon.exe 35692 Console 1 1.024 kB
iexplore.exe 31892 Console 1 195.408 kB
iexplore.exe 17880 Console 1 139.500 kB
iexplore.exe 14908 Console 1 129.292 kB
iexplore.exe 43880 Console 1 56.580 kB
iexplore.exe 27884 Console 1 134.812 kB
iexplore.exe 6324 Console 1 113.540 kB
taskeng.exe 9408 Console 1 7.244 kB
uaclauncher.exe 25544 Console 1 896 kB
AcroRd32.exe 32276 Console 1 13.140 kB
AcroRd32.exe 12716 Console 1 76.848 kB
LiveChat.exe 74116 Console 1 123.944 kB
awesomium_process 49488 Console 1 17.232 kB
awesomium_process 50228 Console 1 87.960 kB
Popcorn Time.exe 7112 Console 1 28.524 kB
Popcorn Time.exe 40160 Console 1 40.200 kB
Popcorn Time.exe 41120 Console 1 107.224 kB
Skype.exe 14212 Console 1 211.780 kB
Bethesda.net_Launcher.exe 22328 Console 1 158.552 kB
OSE.EXE 67440 Services 0 7.988 kB
audiodg.exe 14640 Services 0 17.184 kB
splwow64.exe 49832 Console 1 6.736 kB
GameConsultant.exe 76104 Console 1 11.092 kB
SearchProtocolHost.exe 51192 Console 1 8.632 kB
SearchFilterHost.exe 5332 Services 0 6.212 kB
dllhost.exe 50532 Console 1 6.768 kB
cmd.exe 17292 Console 1 4.768 kB
conhost.exe 6444 Console 1 5.816 kB
tasklist.exe 30096 Console 1 6.496 kB

SYSTEM INFO RESULTS

Host-naam: NORALIE-PC
Naam van besturingssysteem: Microsoft Windows 7 Home Premium
Versie van besturingssysteem: 6.1.7601 Service Pack 1, build 7601
Fabrikant van besturingssysteem: Microsoft Corporation
Configuratie van besturingssysteem: Zelfstandig werkstation
Type build: Multiprocessor Free
Geregistreerde eigenaar: Noralie
Geregistreerde organisatie: Microsoft
Product-id: 00359-OEM-8992687-00095
Oorspronkelijke installatiedatum: 2-10-2012, 14:52:09
Systeemopstarttijd: 27-3-2015, 19:07:47
Computerfabrikant: Dell Inc.
Computermodel: Inspiron 5520
Type systeem: x64-based PC
Processor(s): 1 processor(s) ge‹nstalleerd.
[01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~2101 MHz
BIOS-versie: Dell Inc. A09, 13-8-2012
Windows-map: C:\Windows
Systeemmap: C:\Windows\system32
Opstartapparaat: \Device\HarddiskVolume2
Systeeminstellingen: nl;Nederlands (Nederland)
Landinstellingen voor invoer: en-us;Engels (Verenigde Staten)
Tijdzone: (UTC+01:00) Amsterdam, Berlijn, Bern, Rome, Stockholm, Wenen
Totaal fysiek geheugen: 8.054 MB
Beschikbaar fysiek geheugen: 3.812 MB
Virtueel geheugen: maximale grootte: 16.106 MB
Virtueel geheugen: beschikbaar: 10.303 MB
Virtueel geheugen: in gebruik: 5.803 MB
Locatie(s) wisselbestand(en): C:\pagefile.sys
Domein: WORKGROUP
Aanmeldingsserver: \\NORALIE-PC
Hotfix(es): 350 hotfix(es) ge‹nstalleerd.
[01]: KB2849697
[02]: KB2849697
[03]: KB2849696
[04]: KB2849696
[05]: KB2841134
[06]: KB2841134
[07]: KB2670838
[08]: KB971033
[09]: KB2393802
[10]: KB2397190
[11]: KB2425227
[12]: KB2459268
[13]: KB2475792
[14]: KB2478662
[15]: KB2479943
[16]: KB2482122
[17]: KB2484033
[18]: KB2488113
[19]: KB2491683
[20]: KB2492386
[21]: KB2495523
[22]: KB2496898
[23]: KB2505438
[24]: KB2506014
[25]: KB2506212
[26]: KB2506928
[27]: KB2507618
[28]: KB2509553
[29]: KB2511250
[30]: KB2511455
[31]: KB2515325
[32]: KB2518869
[33]: KB2519736
[34]: KB2519922
[35]: KB2522422
[36]: KB2529073
[37]: KB2529825
[38]: KB2532531
[39]: KB2533552
[40]: KB2536275
[41]: KB2536276
[42]: KB2539635
[43]: KB2541014
[44]: KB2544893
[45]: KB2545698
[46]: KB2547666
[47]: KB2550648
[48]: KB2552343
[49]: KB2560656
[50]: KB2563227
[51]: KB2564958
[52]: KB2567680
[53]: KB2570947
[54]: KB2572077
[55]: KB2579686
[56]: KB2584146
[57]: KB2585542
[58]: KB2603229
[59]: KB2604115
[60]: KB2618451
[61]: KB2619339
[62]: KB2619497
[63]: KB2620704
[64]: KB2620712
[65]: KB2621440
[66]: KB2631813
[67]: KB2633952
[68]: KB2640148
[69]: KB2644615
[70]: KB2645640
[71]: KB2647753
[72]: KB2653956
[73]: KB2654428
[74]: KB2655992
[75]: KB2656356
[76]: KB2656373
[77]: KB2656411
[78]: KB2658846
[79]: KB2659262
[80]: KB2660075
[81]: KB2660649
[82]: KB2661254
[83]: KB2665720
[84]: KB2667402
[85]: KB2676562
[86]: KB2677070
[87]: KB2679255
[88]: KB2685811
[89]: KB2685813
[90]: KB2685939
[91]: KB2686831
[92]: KB2688338
[93]: KB2690533
[94]: KB2691442
[95]: KB2695962
[96]: KB2698365
[97]: KB2699779
[98]: KB2705219
[99]: KB2709630
[100]: KB2709715
[101]: KB2712808
[102]: KB2718523
[103]: KB2718704
[104]: KB2719857
[105]: KB2719985
[106]: KB2724197
[107]: KB2726535
[108]: KB2727528
[109]: KB2729094
[110]: KB2729452
[111]: KB2731771
[112]: KB2731847
[113]: KB2732059
[114]: KB2732487
[115]: KB2732500
[116]: KB2735855
[117]: KB2736233
[118]: KB2736422
[119]: KB2739159
[120]: KB2741355
[121]: KB2742599
[122]: KB2743555
[123]: KB2749655
[124]: KB2750841
[125]: KB2753842
[126]: KB2756822
[127]: KB2756921
[128]: KB2757638
[129]: KB2758857
[130]: KB2761217
[131]: KB2761226
[132]: KB2762895
[133]: KB2763523
[134]: KB2769369
[135]: KB2770660
[136]: KB2773072
[137]: KB2778344
[138]: KB2778930
[139]: KB2779030
[140]: KB2779562
[141]: KB2785220
[142]: KB2786081
[143]: KB2786400
[144]: KB2789645
[145]: KB2790113
[146]: KB2790655
[147]: KB2791765
[148]: KB2798162
[149]: KB2799494
[150]: KB2799926
[151]: KB2800095
[152]: KB2803821
[153]: KB2804579
[154]: KB2807986
[155]: KB2808679
[156]: KB2808735
[157]: KB2813170
[158]: KB2813347
[159]: KB2813430
[160]: KB2813956
[161]: KB2820197
[162]: KB2820331
[163]: KB2823324
[164]: KB2829361
[165]: KB2830290
[166]: KB2832414
[167]: KB2833946
[168]: KB2834140
[169]: KB2834886
[170]: KB2835361
[171]: KB2835364
[172]: KB2836502
[173]: KB2836942
[174]: KB2836943
[175]: KB2839894
[176]: KB2840149
[177]: KB2840631
[178]: KB2843630
[179]: KB2844286
[180]: KB2845187
[181]: KB2845690
[182]: KB2846960
[183]: KB2847077
[184]: KB2847311
[185]: KB2847927
[186]: KB2849470
[187]: KB2850851
[188]: KB2852386
[189]: KB2853952
[190]: KB2861191
[191]: KB2861698
[192]: KB2861855
[193]: KB2862152
[194]: KB2862330
[195]: KB2862335
[196]: KB2862966
[197]: KB2862973
[198]: KB2863058
[199]: KB2863240
[200]: KB2864058
[201]: KB2864202
[202]: KB2868038
[203]: KB2868116
[204]: KB2868623
[205]: KB2868626
[206]: KB2868725
[207]: KB2871997
[208]: KB2872339
[209]: KB2875783
[210]: KB2876284
[211]: KB2876315
[212]: KB2876331
[213]: KB2882822
[214]: KB2883150
[215]: KB2884256
[216]: KB2887069
[217]: KB2888049
[218]: KB2891804
[219]: KB2892074
[220]: KB2893294
[221]: KB2893519
[222]: KB2893984
[223]: KB2894844
[224]: KB2898785
[225]: KB2898857
[226]: KB2900986
[227]: KB2901112
[228]: KB2904266
[229]: KB2908783
[230]: KB2909210
[231]: KB2909921
[232]: KB2911501
[233]: KB2912390
[234]: KB2913152
[235]: KB2913431
[236]: KB2913602
[237]: KB2916036
[238]: KB2918077
[239]: KB2918614
[240]: KB2919469
[241]: KB2922229
[242]: KB2925418
[243]: KB2926765
[244]: KB2928562
[245]: KB2929437
Netwerkkaart(en): 6 netwerkkaarten ge‹nstalleerd.
[01]: Intel(R) Centrino(R) Wireless-N 2230
Verbindingstijd: Draadloze netwerkverbinding
DHCP ingeschakeld: Ja
DHCP-server: 192.168.178.1
IP-adres(sen)
[01]: 192.168.178.15
[02]: fe80::12a:dc2f:71ba:a69e
[02]: Realtek PCIe FE Family Controller
Verbindingstijd: LAN-verbinding
Status: Verbinding met medium verbroken
[03]: Bluetooth-apparaat (Personal Area Network)
Verbindingstijd: Bluetooth-netwerkverbinding
Status: Verbinding met medium verbroken
[04]: Microsoft Virtual WiFi Miniport Adapter
Verbindingstijd: Draadloze netwerkverbinding 2
Status: Verbinding met medium verbroken
[05]: Microsoft Virtual WiFi Miniport Adapter
Verbindingstijd: Draadloze netwerkverbinding 3
Status: Hardware niet aanwezig
[06]: TAP-Win32 Adapter V9 (Tunngle)
Verbindingstijd: Tunngle
Status: Verbinding met medium verbroken

64BIT REGISTRY QUERY RESULTS

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Zenimax_Online\Launcher
InstallPath REG_SZ C:\Program Files (x86)\Zenimax Online
DefaultLanguage REG_SZ en
DefaultRegion REG_SZ EU

LAUNCHER SETTINGS FILE (Where customer is connecting to, default language, and PTS Client status)

{"maxFileWriteRate":0,"maxFileReadRate":0,"maxUploadRate":0,"maxDownloadRate":0,"webEnabled":true,"p2pEnabled":false,"region":"EU","language":"en-us","zosLastError":"","lastLog":3,"startOnBootup":false,"minimizeToSystemTray":false,"showPublicTest":false,"logExpirationDays":0,"ESO_Live_EU_DownloadingTime":0,"ESO_Live_EU_AutoUpdateSetting":"0","ESO_Live_EU_AutoLaunchSetting":false}#

TREE LIST RESULTS

Map PATH-lijst voor volume OS
Het volumenummer is 0065006E 0426:9579
C:\PROGRAM FILES (X86)\ZENIMAX ONLINE
ÃÄÄÄLauncher
³ ÃÄÄÄlocales
³ ÃÄÄÄProgramData
³ ³ ÀÄÄÄHost.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba
³ ÀÄÄÄProgramDataBackup
³ ÀÄÄÄHost.dc170dba81ddf1d6d35f51b7e692cc50f4a4ccba
ÃÄÄÄThe Elder Scrolls Online EU
³ ÃÄÄÄdepot
³ ³ ÃÄÄÄVideo
³ ³ ÀÄÄÄ_databuild
³ ÃÄÄÄgame
³ ³ ÀÄÄÄclient
³ ³ ÀÄÄÄlocales
³ ÀÄÄÄvo_en
³ ÀÄÄÄ_databuild
ÀÄÄÄuninstall
ÀÄÄÄresource
#

64BIT User Toolbar List (Browser Helper Objects) Many entries could mean Malware!

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}
NoExplorer REG_DWORD 0x1
(standaard) REG_SZ URLRedirectionBHO

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{FFCB3198-32F3-4E8B-9539-4324694ED664}
NoExplorer REG_DWORD 0x1

32BIT User Toolbar List (Browser Helper Objects) Many entries could mean Malware!

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}
NoExplorer REG_DWORD 0x1
(standaard) REG_SZ URLRedirectionBHO

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}
NoExplorer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{FFCB3198-32F3-4E8B-9539-4324694ED664}
NoExplorer REG_DWORD 0x1

UAC RESULTS

UAC is DIABLED, Registry value is 0

IPCONFIG RESULTS

Windows IP-configuratie

Hostnaam . . . . . . . . . . . . : Noralie-PC
Primair DNS-achtervoegsel . . . . :
Knooppunttype . . . . . . . . . . : hybride
IP-routering ingeschakeld . . . . : nee
WINS-proxy ingeschakeld . . . . . : nee

Ethernet-adapter voor Tunngle:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : TAP-Win32 Adapter V9 (Tunngle)
Fysiek adres. . . . . . . . . . . : 00-FF-50-BC-3A-C7
DHCP ingeschakeld . . . . . . . . : ja
Autom. configuratie ingeschakeld : ja

Ethernet-adapter voor Bluetooth-netwerkverbinding:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Bluetooth-apparaat (Personal Area Network)
Fysiek adres. . . . . . . . . . . : 84-A6-C8-48-2F-F5
DHCP ingeschakeld . . . . . . . . : ja
Autom. configuratie ingeschakeld : ja

Draadloos LAN-adapter voor Draadloze netwerkverbinding 2:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Fysiek adres. . . . . . . . . . . : 84-A6-C8-48-2F-F2
DHCP ingeschakeld . . . . . . . . : ja
Autom. configuratie ingeschakeld : ja

Ethernet-adapter voor LAN-verbinding:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Realtek PCIe FE Family Controller
Fysiek adres. . . . . . . . . . . : D4-BE-D9-58-1F-84
DHCP ingeschakeld . . . . . . . . : ja
Autom. configuratie ingeschakeld : ja

Draadloos LAN-adapter voor Draadloze netwerkverbinding:

Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
Fysiek adres. . . . . . . . . . . : 84-A6-C8-48-2F-F1
DHCP ingeschakeld . . . . . . . . : ja
Autom. configuratie ingeschakeld : ja
Link-local IPv6-adres . . . . . . : fe80::12a:dc2f:71ba:a69e%11(voorkeur)
IPv4-adres. . . . . . . . . . . . : 192.168.178.15(voorkeur)
Subnetmasker. . . . . . . . . . . : 255.255.255.0
Lease verkregen . . . . . . . . . : dinsdag 7 april 2015 19:20:43
Lease verlopen. . . . . . . . . . : dinsdag 7 april 2015 22:02:12
Standaardgateway. . . . . . . . . : 192.168.178.1
DHCP-server . . . . . . . . . . . : 192.168.178.1
DHCPv6 IAID . . . . . . . . . . . : 193242824
DHCPv6-client DUID. . . . . . . . : 00-01-00-01-17-F2-DA-78-D4-BE-D9-58-1F-84
DNS-servers . . . . . . . . . . . : 212.54.40.25
212.54.44.54
NetBIOS via TCPIP . . . . . . . . : ingeschakeld

Tunnel-adapter voor LAN-verbinding* 2:

Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja
IPv6-adres. . . . . . . . . . . . : 2001:0:5ef5:79fb:1074:bc3:a12d:588c(voorkeur)
Link-local IPv6-adres . . . . . . : fe80::1074:bc3:a12d:588c%21(voorkeur)
Standaardgateway. . . . . . . . . : ::
NetBIOS via TCPIP . . . . . . . . : uitgeschakeld

Tunnel-adapter voor isatap.{022A2070-F05E-4B67-B6B4-A81A1EE764F4}:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #5
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja

Tunnel-adapter voor isatap.{50BC3AC7-67B5-4CC7-A514-D07F33FAE9E6}:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #6
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja

Tunnel-adapter voor isatap.{C829D2D0-9305-487E-91D9-C9C4A557DB0E}:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #8
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja

Tunnel-adapter voor isatap.{AE4B3C41-DDCF-4D09-9600-89EEE15E72FD}:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #9
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja

Tunnel-adapter voor isatap.{B4C27BFF-69C9-4C81-A46E-D97768A14395}:

Mediumstatus. . . . . . . . . . . : medium ontkoppeld
Verbindingsspec. DNS-achtervoegsel:
Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #10
Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP ingeschakeld . . . . . . . . : nee
Autom. configuratie ingeschakeld : ja

HAS ANTIVIRUS RESULTS

displayName=Avira Desktop

instanceGuid={4D041356-F94D-285F-8768-AAE50FA36859}

pathToSignedProductExe=C:\Program Files (x86)\Avira\AntiVir Desktop\wsctool.exe

pathToSignedReportingExe=C:\Program Files (x86)\Avira\AntiVir Desktop\avwsc.exe

productState=262144

HOSTS FILE RESULTS

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
#

LAUNCHER LOG

04/07/2015 20:41:55 Extracting skin file (locale.json)
04/07/2015 20:41:55 Extracting skin file (workflow.json)
04/07/2015 20:41:55 Response code set [/images/gold/plate-settings.png:200:0]
04/07/2015 20:41:55 Loading localization (en-us)
04/07/2015 20:41:55 Response code set [/images/gold/progress-bar.png:200:0]
04/07/2015 20:41:55 http://127.0.0.1:51420/applications.js (1872): ---- Setting loaded ----
04/07/2015 20:41:55 http://127.0.0.1:51420/applications.js (1888): -=- Region: EU
04/07/2015 20:41:55 http://127.0.0.1:51420/applications.js (2461): -=- Version: 1133142
04/07/2015 20:41:55 http://127.0.0.1:51420/applications.js (2479):

Branch: live

04/07/2015 20:41:55 http://127.0.0.1:51420/applications.js (2480):

Type: public

04/07/2015 20:41:55 Extracting skin file (locale.json)
04/07/2015 20:41:55 Extracting skin file (locale.json)
04/07/2015 20:41:55 Extracting skin file (locale.json)
04/07/2015 20:41:55 Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\downloader.dll) (3.6.5.0)
04/07/2015 20:41:56

Marwoleath · April 2015

Anyone who can help?

Tashira · April 2015

Updated video drivers?

Run repair?

Marwoleath · April 2015

I repaired the game multiple times. I will check my drivers now.

Marwoleath · April 2015

Nope, drivers are fully updated.

Tashira · April 2015

repair your .net installation - also make sure your java is up to date as well

check to see what is running in the background -

32 bit? - How much memory

there is an issue with the game grabbing to much memory in a 32 bit system

ZOS_MollyH · April 2015

Hi @Marwoleath ,

If the game is not loading correctly when you press play, one of the reasons could be an issue with the game settings. If the file that contains them hasn't been updated/created, it may stop the game from launching.

To check, please head to My Documents and look for the Elder Scrolls Online folder. Inside will be either live if you're playing on the US Megaserver, or liveeu if you're playing on the EU Megaserver. Inside this folder should be a text file called 'UserSettings'.

If the file is not present, please right click and choose 'New' then 'Text Document'. Name the file 'UserSettings', making sure to capitalize the U and the S. If you have file extensions enabled (so you see .jpg after a picture etc.) please make sure to call it 'UserSettings.txt'. If you do not see the .txt on other text files in the folder, you do not have this option enabled.

Once you have the file, please open it and remove any contents so that it's empty. Once you've done that, copy and paste the settings below into the file and save it.

We do see that you are currently using your onboard video - HD Graphics 4000 series - which are running legacy drivers from 2013. Please be advised that running at the very minimum end of system requirements, at some point you may run into issues that may be caused by hardware overheating, bottlenecking due to hardware limitations, etc.

SET MouseRawInput "1"
SET MouseSensitivityFirstPerson "0.50000000"
SET MouseSensitivityThirdPerson "1.00000000"
SET MouseSmoothing "0"
SET InvertMouseWheel "1"
SET InvertMouseY "1"
SET InvertMouseX "1"
SET MULTI_GPU_CHECK "1"
SET DisableFXPrecaching "1"
SET CachedRLREnabled "0"
SET CachedReflectionResolution "0"
SET CachedShadowFiltering "3"
SET ScreenshotFormat "BMP"
SET PregameGammaCheckEnabled "0"
SET HardwareCheckEnabled.2 "0"
SET SUB_SAMPLING "1"
SET REFLECTION_QUALITY_v3 "0"
SET PARTICLE_DENSITY "0"
SET HIGH_RESOLUTION_SHADOWS "0"
SET SHADOWS "1"
SET GAMMA_ADJUSTMENT "100"
SET VIEW_DISTANCE "0.60000002"
SET GPUSmoothingFrames "10"
SET MIP_LOAD_SKIP_LEVELS "1"
SET RAIN_WETNESS "0"
SET LENS_FLARE "1"
SET GOD_RAYS_v2 "0"
SET ANTI_ALIASING_v2 "0"
SET AMBIENT_OCCLUSION "0"
SET COLOR_GRADING_v1 "0"
SET BLOOM "0"
SET DEPTH_OF_FIELD "0"
SET COLOR_CORRECTION "1"
SET SOFT_ALPHA "0"
SET DISTORTION "0"
SET CHARACTER_LIGHTING "0"
SET DIFFUSE_2_MAPS "0"
SET DETAIL_MAPS "0"
SET NORMAL_MAPS "1"
SET SPECULAR_MAPS "0"
SET CLUTTER_2D "0"
SET SIMPLE_SHADERS "1"
SET WATER_FOAM "0"
SET VSYNC "1"
SET MAX_ANISOTROPY "0"
SET PreferMaximizedWindow "0"
SET PreferExclusiveFullscreen "0"
SET FULLSCREEN_v5 "0"
SET FullscreenHeight "0"
SET FullscreenWidth "0"
SET WindowedHeight "768"
SET WindowedWidth "1024"
SET SOUND_ENABLED "0"
SET FOOTSTEPS_VOLUME "50.00000000"
SET FOOTSTEPS_ENABLED "1"
SET SPEAKER_SETUP "0"
SET BACKGROUND_AUDIO "0"
SET VO_VOLUME "70.00000000"
SET VO_ENABLED "1"
SET UI_VOLUME "70.00000000"
SET UI_ENABLED "1"
SET AMBIENT_VOLUME "70.00000000"
SET AMBIENT_ENABLED "1"
SET SFX_VOLUME "70.00000000"
SET SFX_ENABLED "1"
SET MUSIC_VOLUME "70.00000000"
SET MUSIC_ENABLED "1"
SET AUDIO_VOLUME "0.00000000"
SET AUDIO_ENABLED "1"
SET TooltipFilter "-1"
SET TooltipNumOptions "2"
SET EffectsLookupViaBinarySearch "1"
SET Language.2 "de"
SET GraphicsDriver.7 "D3D11"
SET PatchDataPath "game:/GameData/"
SET CacheDataPath "machine:/Cache/"
SET GameCameraFirstPerson "0"
SET DirectionalDamageIndictorVisibleInThirdPerson "0"
SET CameraFramingTransitionEnabled "1"
SET SkipPregameVideos "1"
SET HasPlayedPregameVideo "1"
SET RangedKillCamera "0"
SET PlayerKillCamera "1"
SET LastMonsterKillCamera "1"
SET MinFrameTime.2 "0.01000000"
SET ParticlesEnabled "1"
SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"
SET FreeUnusedGrannyFileSections.2 "0"
SET IsTrustedMachine "1"
SET RememberAccountName "0"
SET AccountName ""
SET CustomUIScale "1.00000000"
SET UseCustomUIScale.2 "0"
SET RollDodgeDoubleTapEnabled "1"
SET RollDodgeDoubleTapTimeWindow.2 "185"
SET MonsterTellsEnabled "1"
SET CameraZoomDistancesSynced "1"
SET SiegeCameraZoomDistance "6.00000000"
SET WeaponsOutCameraZoomDistance "10.00000000"
SET WeaponsSheathedCameraZoomDistance "10.00000000"
SET LanguageDirectory.2 "game:/EsoUI"
SET MaxNetworkWriteBuffer "10485760"
SET MaxNetworkReadBuffer "10485760"

Once you've copied the above into a text file, without space above or below, save it. When you press play, the game should now load correctly!

Tempiis · April 2015

Ok i have done as instructed above and i believe the problem is worse because now before the crash window box opens i get an empty black screen bow opening up which didnt happen b4 i deleted the user settings and replaced with above solution ZOS you guys are truly letting us down