Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Why Do you Folks Do Maintence At At This Hour?
Talrune
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Another company that does maintenance during a time when folks play more why not early early am but suppose not enough staff for that?
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eventide03b14a_ESO✭✭✭✭✭
✭✭I would assume that most people are actually at work or school on a Monday morning.:trollin:2 -
Talrune✭Well would be nice if they actually gave a down time of how long but I do not see that anywhere but they sure let ya know to go buy a senche leopard.0
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Valije✭✭✭wich server in wich timezone?
In EU is Monday at 4:00 AM. I don't think it is "when folks play more".
The first maintenances were in a very bad hour though. IIRC Friday evening. They changed it because a massive amount of complaints.
The only bad thing about the current hour is because it coincides with the end of the auctions of guild stores.1 -
Talrune✭wich server in wich timezone?
In EU is Monday at 4:00 AM. I don't think it is "when folks play more".
The first maintenances were in a very bad hour though. IIRC Friday evening. They changed it because a massive amount of complaints.
The only bad thing about the current hour is because it coincides with the end of the auctions of guild stores.
Im NA and im central so its 8:20 I work evenings lol just an odd time but maybe they cannot afford to do it when staff off hours.
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crowfl56✭✭✭✭✭To all the complainers:
Stop it, ZOS does a fine job with their maintenance time's.
West Coast of America the best coast, they do start very early for them, so please lay off the whinning.
Go clean your house's, do the laundry and the dishes, go outside and smell the rose's.
Its all good and makes the game better, what person doesn't want their game better ?
So relax have fun and get off your computer LOL.4 -
Misa✭✭✭probably something to do with where the ones that apply the patch live, if they're mostly in the US then yeah it will be during this time or they'd have to pay them more to work at night.
reason it's that time in EU is that it's probably the same people applying the patch as on the NA server and my bet is that they work from the USEdited by Misa on April 20, 2015 1:26PM0 -
Talrune✭To all the complainers:
Stop it, ZOS does a fine job with their maintenance time's.
West Coast of America the best coast, they do start very early for them, so please lay off the whinning.
Go clean your house's, do the laundry and the dishes, go outside and smell the rose's.
Its all good and makes the game better, what person doesn't want their game better ?
So relax have fun and get off your computer LOL.
No one is whining just pointing out its an odd time for maintenance is all.
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Sacadon✭✭✭✭✭It's wise to do maintenance during business hours for the people that perform the work. This is to ensure that if something unexpected happens (as it tends to do frequently in this line of work), that they've all hands on deck to respond and get it fixed quickly. This is an industry lesson learned. Otherwise, doing while everyone in NA is asleep then when fit hits the shan, trying to get people out of bed and cognizant to fix the issue results in significant outages.
Most know that NA goes down Monday mornings till noon and plan accordingly. Zero downtime systems are ones that run stock exchanges, federal banks and are not custom built from a core engine up with a revenue model that has tight margins (aka: games). I do think it's possible to have a zero downtime MMO, just don't think they designed it that way.3 -
nastuug✭✭✭✭✭
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This seems pretty typical, so I'm not sure what you're complaining about. It's unfortunate that it isn't convenient for you, but I would imagine most of the player base is either at school or work. Bethesda is in MD, so they are probably running off EST. Regardless, this is typical to patch the game when the least amount of players are on.
FYI, it's Bethesda. They can afford more than you could possibly imagine, lol.Edited by nastuug on April 20, 2015 1:28PM0 -
Aneima✭✭✭
I feel ya bro. It sucks living in central time zone.
To deal with my mmorpg cravings I play 2-4 different mmorpgs. For maintenance days I just usually go play something else.0 -
nerevarine1138✭✭✭✭✭
✭✭✭✭✭To all the complainers:
Stop it, ZOS does a fine job with their maintenance time's.
West Coast of America the best coast, they do start very early for them, so please lay off the whinning.
Go clean your house's, do the laundry and the dishes, go outside and smell the rose's.
Its all good and makes the game better, what person doesn't want their game better ?
So relax have fun and get off your computer LOL.
No one is whining just pointing out its an odd time for maintenance is all.
No, it's not.
It's absolutely sadistic of you to want ZO to require their people to come in at 2:00 AM on Monday just so people with odd schedules won't be impacted by the maintenance.----
Murray?1 -
NewBlacksmurf✭✭✭✭✭
✭✭✭✭✭Prob cause they are starting the week out just getting full staff into work and this is prob the lowest population time based on EST-PC (PTS)/Xbox One: NewBlacksmurf
~<{[50]}>~ looks better than *5011 -
Sacadon✭✭✭✭✭
I'm central too... when I'm not working, I use the time to theory-craft, plan and examine other peoples builds on quality sites like Tamriel Foundry.
I feel ya bro. It sucks living in central time zone.
To deal with my mmorpg cravings I play 2-4 different mmorpgs. For maintenance days I just usually go play something else.0 -
Talrune✭Ok well since this is getting off topic I ask that a staff member close this thread thanks.1
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firstdecan✭✭✭✭✭
✭wich server in wich timezone?
In EU is Monday at 4:00 AM. I don't think it is "when folks play more".
The first maintenances were in a very bad hour though. IIRC Friday evening. They changed it because a massive amount of complaints.
The only bad thing about the current hour is because it coincides with the end of the auctions of guild stores.
The auctions make it bad timing, but you also have a lot of people who log in to check mails before work \ school. It really would make more sense for them to apply the patches in the early am of a weekday, businesses that operate internationally try (with varying degrees of success) to operate using a "follow the sun" model where there is an operations team awake and alert to perform activities at any hour. Patching at 4am US time would be done by their EU staff (10am - 11am) and patching at 4am EU time could be done at whatever office they have in the Asia Pacific region (India, Australia, Malaysia, etc.).It's wise to do maintenance during business hours for the people that perform the work. This is to ensure that if something unexpected happens (as it tends to do frequently in this line of work), that they've all hands on deck to respond and get it fixed quickly. This is an industry lesson learned. Otherwise, doing while everyone in NA is asleep then when fit hits the shan, trying to get people out of bed and cognizant to fix the issue results in significant outages.
Most know that NA goes down Monday mornings till noon and plan accordingly. Zero downtime systems are ones that run stock exchanges, federal banks and are not custom built from a core engine up with a revenue model that has tight margins (aka: games). I do think it's possible to have a zero downtime MMO, just don't think they designed it that way.
I'm not sure what industry you work in, but most industries dependent upon computer services don't like to risk down time during business hours. Changes put in during change windows are typically staged and "rehearsed" in lower environments before hitting prod (whether ZoS does this remains to be seen). The availability of personnel to respond to emergencies during business hours is a rational argument, but most industries don't do that because they don't want down time during those business hours (in addition to the fact that IT workers are abused step children in most industries). I don't think ZoS is really concerned though, they have to be selling enough dresses, flaming horses and tiger mounts to not be concerned about thing like that.
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ItsRejectz✭✭✭✭✭Every single patch, same question every single time. It is when it is, get used to it ffs.Xbox EU - GT: o69 Woody 69o
VR16 Sorc: Vlad V Impaler
VR16 Sorc: Yes it's Woody
VR16 NB: Prince of Wallachia
VR16 Templar: Sir Lancelot the Brave
VR16 DK: I'm Better Than You3 -
eventide03b14a_ESO✭✭✭✭✭
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Why is it odd? SOE did maintenance at this this time too in the middle of the week for all their games. It's actually quite common from my experience.To all the complainers:
Stop it, ZOS does a fine job with their maintenance time's.
West Coast of America the best coast, they do start very early for them, so please lay off the whinning.
Go clean your house's, do the laundry and the dishes, go outside and smell the rose's.
Its all good and makes the game better, what person doesn't want their game better ?
So relax have fun and get off your computer LOL.
No one is whining just pointing out its an odd time for maintenance is all.
:trollin:0 -
Misa✭✭✭firstdecan wrote: »I'm not sure what industry you work in, but most industries dependent upon computer services don't like to risk down time during business hours. Changes put in during change windows are typically staged and "rehearsed" in lower environments before hitting prod (whether ZoS does this remains to be seen). The availability of personnel to respond to emergencies during business hours is a rational argument, but most industries don't do that because they don't want down time during those business hours (in addition to the fact that IT workers are abused step children in most industries). I don't think ZoS is really concerned though, they have to be selling enough dresses, flaming horses and tiger mounts to not be concerned about thing like that.
yeah we do that where I work but that's because our users are actually using our services for their own work so if we'd have downtime during the day it'd be bad for their business. but none of ESO's users are using it for business unless you do it illegally (like a gold seller) so doing it during the day isn't as bad.Edited by Misa on April 20, 2015 2:03PM1 -
jkemmery✭✭✭✭ZOS does it at this time every week so that they can gauge how annoyed people get by the posts asking about maintenance.1 -
Davadin✭✭✭✭✭
✭Another company that does maintenance during a time when folks play more why not early early am but suppose not enough staff for that?
There are more folks playing on midnight/early AM than first thing in the morning.
Guaranteed.August Palatine Davadin Bloodstrake - Nord Dragon Knight - PC NA - Gray Host
Greymoor 6.0.7 PvP : Medium 2H/SnB The Destroyer
Dragonhold 5.2.11 PvE : Medium DW/2H The Blood Furnace
March 2021 (too lazy to add CP) PvP: Medium DW/Bow The Stabber0 -
Valije✭✭✭firstdecan wrote: »The auctions make it bad timing, but you also have a lot of people who log in to check mails before work \ school. It really would make more sense for them to apply the patches in the early am of a weekday, businesses that operate internationally try (with varying degrees of success) to operate using a "follow the sun" model where there is an operations team awake and alert to perform activities at any hour. Patching at 4am US time would be done by their EU staff (10am - 11am) and patching at 4am EU time could be done at whatever office they have in the Asia Pacific region (India, Australia, Malaysia, etc.).
I was talking about the day of the week, not about the hour. I think it could be better if maintenance were in Monday and auctions finished in Thuesday, for example.
Sorry for not being clear enough in my previous comment.
Edited by Valije on April 22, 2015 1:57AM0 -
Cody✭✭✭✭✭
✭✭✭I am at school performing the incomprehensible subject, known as chemistry, during this time:D
oh wait thats algebra... nvm!0
