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eso Wont work on my new pc

dafox187
dafox187
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i have installed eso and when i launch it it just sits on a black screen until i click and then it closes i have tried the repair option about 10 times and then try to play no of them where any better please help the only reason i got this new PC was for better eso graphics

don't get mad at my spelling, autocorrect doesn't cover fantasy.
Why couldn't the Khajiit go to the party? She had to be Elsweyr.
  • SapphireThunder
    So....what kind of specs do your pc have?

    Is it custom-built or pre-built? (HP/Acer/Asus or such)
  • dafox187
    dafox187
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    So....what kind of specs do your pc have?

    Is it custom-built or pre-built? (HP/Acer/Asus or such)

    i dont know why that would matter but its pre built
    http://www.amazon.com/exec/obidos/ASIN/B00D1KX2M4/reviews-regulararticlelinks-20

    don't get mad at my spelling, autocorrect doesn't cover fantasy.
    Why couldn't the Khajiit go to the party? She had to be Elsweyr.
  • Deheart
    Deheart
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    Have you updated windows yet, specifically the graphics drivers? Because it sounds like its not playing the intro video.
    As a casual player I was satisfied that at one point I had a char max level and near max crafting with almost all motifs and I pretty much lost interest. Then ESO discovered DLC's and now my main is just a wanabe and I am happily pulled back into the game.
  • ZOS_TristanK
    ZOS_TristanK
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    Hey, @dafox187. First, we recommend running ESO as administrator. If you're still seeing a black screen when you try to launch the game, please check to see if your video card drivers are up to date: https://help.elderscrollsonline.com/app/answers/detail/a_id/2070
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  • LameoveR
    LameoveR
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    Try this:
    http://forums.elderscrollsonline.com/en/discussion/comment/492095/#Comment_492095

    But, to be honest, your "brand new PC" is low-end and just meets minimum system requirements.
    Edited by LameoveR on April 18, 2015 7:22PM
  • dafox187
    dafox187
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    Integrated ATI Radeon
    LameoveR wrote: »
    Try this:
    http://forums.elderscrollsonline.com/en/discussion/comment/492095/#Comment_492095

    But, to be honest, your "brand new PC" is low-end and just meets minimum system requirements.

    i used to run eso on a laptop

    don't get mad at my spelling, autocorrect doesn't cover fantasy.
    Why couldn't the Khajiit go to the party? She had to be Elsweyr.
  • LameoveR
    LameoveR
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    dafox187 wrote: »

    i used to run eso on a laptop
    I doubt this desktop better than your laptop )
    Try links above. Install latest drivers, install latest directX
    https://www.microsoft.com/en-US/download/details.aspx?id=35
  • dafox187
    dafox187
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    none of these are working please help

    don't get mad at my spelling, autocorrect doesn't cover fantasy.
    Why couldn't the Khajiit go to the party? She had to be Elsweyr.
  • LameoveR
    LameoveR
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    Open your usersettings.txt in My Documents\Elder Scrolls Online\live (or liveeu for eu server) folder.
    Find line SET GraphicsDriver.7 "D3D11"
    change it to SET GraphicsDriver.7 "D3D9"
    try to run the game.
  • dafox187
    dafox187
    ✭✭✭
    LameoveR wrote: »
    Open your usersettings.txt in My Documents\Elder Scrolls Online\live (or liveeu for eu server) folder.
    Find line SET GraphicsDriver.7 "D3D11"
    change it to SET GraphicsDriver.7 "D3D9"
    try to run the game.

    nope still not working

    don't get mad at my spelling, autocorrect doesn't cover fantasy.
    Why couldn't the Khajiit go to the party? She had to be Elsweyr.
  • Tashira
    Tashira
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    Run it in windowed mode... When it launches hold down control and hit enter and see if that brings the resolution back

    Dual Monitors?
  • dafox187
    dafox187
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    it was resolved already

    don't get mad at my spelling, autocorrect doesn't cover fantasy.
    Why couldn't the Khajiit go to the party? She had to be Elsweyr.
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