why Patch on Monday at this time?? It's messing with the Guild merchant system!!!!!!!

Tess_Phyreforge · April 2015

Why are the patching being done on Monday morning during the Guild Merchant change over process?

We've been getting up for months at the same time to handle our Guild Merchant business and with the fall time zone change the Guild merchant's rotation time falls an hour later now and at the same time you been doing patches on Monday's for the past month or so.

Most players cant get online when the server comes back up to finish the hire of Guild merchant,
Its not fair to the little guilds that work hard to get a Guild merchant spot.

We are up online during this process every Monday and for you to take the server down during the middle of the process it is stupid!!!

You cant wait 30 mins to take it down if you have to patch on Monday?
What happen to Tuesday is patch day?

Now I am forces to sit and wait hours on the patch to be done and hope i don't have an error after the patch to get back in game so I can finish my guild merchant business.

This Guild Merchant system is silly anyways.. to many guilds and not near enough Guild Merchants available to hire.

Why not do away with them and put in a City Kiosk Vendor in all the Capitol Cities for everyone to post items to sell?
Other game like LOTR, SWTOR, SWG and many others use a World Merchant Kiosk system.

When and if Guild halls come in game then setting up a Guild Merchant at the guild halls would work.

The system as it is now is to stressful on leaders of the guilds and not fair for the small guilds that can't put 100k to 1mil bid on a Merchant per week.

nerevarine1138 · April 2015

If only maintenance had been happening at exactly the same time of day on exactly the same day of the week of almost a year now. Then guild leaders who cared enough about getting in their last minute bids that it becomes "stressful" (it's a game) would have plenty of time to plan out their in-game bidding.

But I guess since no one has ever been aware of this, it's totally the developer's fault.

xMovingTarget · April 2015

It was always monday for NA. Since release. In EU we always have it tuesday morning.

C0pp3rhead · April 2015

You spelled you're wrong.

eventide03b14a_ESO · April 2015

This effects everyone equally. I'm not really sure why you feel you're at some disadvantage. It's not as though the big guilds can log in before you.

Saucy_Jack · April 2015

The funny part is that in my travels every week I come across at least two kiosks that have no guild vendor. So there definitely is enough.

Petros · April 2015

C0pp3rhead wrote: »

You spelled you're wrong.

Watch out, the grammar police are out.

I need coffee...

Cyhawk · April 2015

eventide03b14a_ESO wrote: »

This effects everyone equally. I'm not really sure why you feel you're at some disadvantage. It's not as though the big guilds can log in before you.

It doesn't effect everyone equally. Its highly dependent on your connection to ZoS's update servers. If your connection to them sucks that day, you'll be stuck patching for a long time.

eventide03b14a_ESO · April 2015

Cyhawk wrote: »

eventide03b14a_ESO wrote: »

This effects everyone equally. I'm not really sure why you feel you're at some disadvantage. It's not as though the big guilds can log in before you.

It doesn't effect everyone equally. Its highly dependent on your connection to ZoS's update servers. If your connection to them sucks that day, you'll be stuck patching for a long time.

Okay but that's a personal problem and has nothing do with guild size. My suggestion would be to get a better ISP.

nerevarine1138 · April 2015

Cyhawk wrote: »

eventide03b14a_ESO wrote: »

This effects everyone equally. I'm not really sure why you feel you're at some disadvantage. It's not as though the big guilds can log in before you.

It doesn't effect everyone equally. Its highly dependent on your connection to ZoS's update servers. If your connection to them sucks that day, you'll be stuck patching for a long time.

Then what does that have to do with big or small guilds?

If it's that important, you presumably have guild officers with good connections who are in charge of the bidding process.

C0pp3rhead · April 2015

pete5210b14_ESO wrote: »

C0pp3rhead wrote: »

You spelled you're wrong.

What out, the grammar police are out.

You ended your sentence with a preposition.

Shadesofkin · April 2015

Maintenance is always on Monday, plan accordingly.

MissBizz · April 2015

Saucy_Jack wrote: »

The funny part is that in my travels every week I come across at least two kiosks that have no guild vendor. So there definitely is enough.

..are you sure they are not bugged? If we don't get a trader I literally go to EVERY trader in the game. Sometimes traders "appear" unhired (no tabard, no name when targeting).. but believe me.. they're hired.

eventide03b14a_ESO · April 2015

MissBizz wrote: »

Saucy_Jack wrote: »

The funny part is that in my travels every week I come across at least two kiosks that have no guild vendor. So there definitely is enough.

..are you sure they are not bugged? If we don't get a trader I literally go to EVERY trader in the game. Sometimes traders "appear" unhired (no tabard, no name when targeting).. but believe me.. they're hired.

Maybe the answer should be to just ask for more guild traders. I would like to see more guild traders out in the wild and even have them repair gear and buy my junk. Sort of hybridize them to make them more attractive for people to click on.

Bfish22090 · April 2015

nerevarine1138 wrote: »

If only maintenance had been happening at exactly the same time of day on exactly the same day of the week of almost a year now. Then guild leaders who cared enough about getting in their last minute bids that it becomes "stressful" (it's a game) would have plenty of time to plan out their in-game bidding.

But I guess since no one has ever been aware of this, it's totally the developer's fault.

That is incorrect. The guild traders turn over at 8am est, the same time maintenance happens. Most people work Monday morning and can't wait around all day for ESO to patch their servers so you can go online and bid for a trader I'd your original bid has failed.

About a month ago they changed over from 7am est to 8am est.

As a guild leader, the 7am time was great, but since they changed the time it has been tough.

Valymer · April 2015

pete5210b14_ESO wrote: »

C0pp3rhead wrote: »

You spelled you're wrong.

Watch out, the grammar police are out.

C0pp3rhead wrote: »

pete5210b14_ESO wrote: »

C0pp3rhead wrote: »

You spelled you're wrong.

What out, the grammar police are out.

You ended your sentence with a preposition.

http://www.quickanddirtytips.com/education/grammar/ending-a-sentence-with-a-preposition

Looks like the grammar policeman needs a refresher course

AzraelKrieg · April 2015

Just put a bid in the previous night then. They adjusted the permission for guilds so people can't spy on the bids unless they themselves can make the bid. And besides, the change only lasts for what, 6 months.

stewhead2ub17_ESO · April 2015

pete5210b14_ESO wrote: »

C0pp3rhead wrote: »

You spelled you're wrong.

What out, the grammar police are out.

I think you meant "watch out"?? Arrested.

Aett_Thorn · April 2015

C0pp3rhead wrote: »

pete5210b14_ESO wrote: »

C0pp3rhead wrote: »

You spelled you're wrong.

What out, the grammar police are out.

You ended your sentence with a preposition.

Not a hard and fast rule, just a generalization that it's not the best way to phrase something. But it's perfectly acceptable, according to the Oxford English dictionary:

http://blog.oxforddictionaries.com/2011/11/grammar-myths-prepositions/

Saucy_Jack · April 2015

This past week there was no trader NPC at the kiosk by Hectahame. Checked all week, so I know it wasn't bugged.

C0pp3rhead · April 2015

/slowclap

Congrats. You've managed to prove your point about how arbitrary rules made up by 18th century grammarians are invalid.

And I've managed to derail this thread.

Muahahahaha.

CitraBenzoet_ESO · April 2015

MissBizz wrote: »

Saucy_Jack wrote: »

The funny part is that in my travels every week I come across at least two kiosks that have no guild vendor. So there definitely is enough.

..are you sure they are not bugged? If we don't get a trader I literally go to EVERY trader in the game. Sometimes traders "appear" unhired (no tabard, no name when targeting).. but believe me.. they're hired.

speaking of bugged guild traders.... Unsure if this occurs in the other zones (would assume it would) but in Cadwells silver for DC, i think its in Greenshade, there is a guild trader out in the wilderness alone. The problem is that the area it is in is instanced. So you can port in to a wayshrine with in viewing distance of the guild trader. But as soon as you cross an imaginary line (walking towards the guild trader) he will disappear. The kiosk is still there but no trader. Its been reported. So I feel terribly sad for the poor souls who waste money on that kiosk and wonder why no one is buying....

but yeah back to the original point.

Mondays have always been maintenance days. And as someone who has always had Mondays off from work it sucks but not the end of the world.

Terminus1 · April 2015

The really odd thing is that for NA, industry standard for patches/deliveries is Tuesday. ZOS is the only company that I know of that does not comply. Doing maintenance on a Monday is nothing short of foolishness. There are just too many things that happen over a weekend that can (and do) affect deliverables.

Tess_Phyreforge · April 2015

nerevarine1138 wrote: »

If only maintenance had been happening at exactly the same time of day on exactly the same day of the week of almost a year now. Then guild leaders who cared enough about getting in their last minute bids that it becomes "stressful" (it's a game) would have plenty of time to plan out their in-game bidding.

But I guess since no one has ever been aware of this, it's totally the developer's fault.

Its the Daylight Saving Time changes that effect this process.
The Devs didn't reset the timers on the Guild merchant system when the Daylight Saving Time happen.
So the guild merchant process happens and hour later now and same time as patch time.

Now when the next Daylight Saving Time happen the vendor will fall back to an hour and patch time wont effect the guild merchant cycle, because patch time is always at 8pm EST, the Daylight Saving Time does not effect when they flip the switch.

But all and all.. we do need a better Merchant system, like a Capitol City Merchant Kiosk for all to post items on.

Terminus1 · April 2015

I am not sure how their merchant system operates so my comment my be entirely wrong here - if so, let me apologize in advance.

The merchant system should actually be a part of the weekly maintenance session. It should be timed so that it coincides with any updates etc.

Tess_Phyreforge · April 2015

CitraBenzoet_ESO wrote: »

MissBizz wrote: »

Saucy_Jack wrote: »

The funny part is that in my travels every week I come across at least two kiosks that have no guild vendor. So there definitely is enough.

..are you sure they are not bugged? If we don't get a trader I literally go to EVERY trader in the game. Sometimes traders "appear" unhired (no tabard, no name when targeting).. but believe me.. they're hired.

speaking of bugged guild traders.... Unsure if this occurs in the other zones (would assume it would) but in Cadwells silver for DC, i think its in Greenshade, there is a guild trader out in the wilderness alone. The problem is that the area it is in is instanced. So you can port in to a wayshrine with in viewing distance of the guild trader. But as soon as you cross an imaginary line (walking towards the guild trader) he will disappear. The kiosk is still there but no trader. Its been reported. So I feel terribly sad for the poor souls who waste money on that kiosk and wonder why no one is buying....

but yeah back to the original point.

Mondays have always been maintenance days. And as someone who has always had Mondays off from work it sucks but not the end of the world.

Yes There is a broken vendor in greenshade,,, if you complete 2 quest in the area near that vendor he will disappear for that toon,
Take a Toon over to that loc that has not done any of the quest in that area and you will see that vendor.

Flaminir · April 2015

Terminus1 wrote: »

I am not sure how their merchant system operates so my comment my be entirely wrong here - if so, let me apologize in advance.

The merchant system should actually be a part of the weekly maintenance session. It should be timed so that it coincides with any updates etc.

No... it shouldn't. Especially if as ZoS states the current guild trader system is here to stay.

As the OP states, this is causing GM's problems. Up until a month ago when the times changes by an hour, we had an hour after the bids swapped over to go and look for a backup kiosk if our main bid failed.

Now that the time moved by an hour we can't do that... .as the bids switch, the server goes down for maintenance, so you have no idea if you won or lost... or when the server is coming back up.... if you lost then you're then very lucky to find a trader the next day. & this is assuming your guild has a GM / officers able & willing to stay up half the night to get this done so your guild has a trader that week.

I usually defend the guild trader system, but this has made it a a REAL pain lately. @ZoS_GinaBruno @ZoS_JessicaFolsom is there any news / response on this?

Could the trader switchover be moved to happen an hour before the EU server maintenance? Surely this would be a REALLY easy fix.

Blade_07 · April 2015

I hope this maintenance goes by fast!!!......yeah right! >...>

Terminus1 · April 2015

Kiosk implementation should occur with maintenance every week. Guilds should be prepared for this weekly event before hand or be prepared to face the consequences.

Flaminir · April 2015

Terminus1 wrote: »

Kiosk implementation should occur with maintenance every week. Guilds should be prepared for this weekly event before hand or be prepared to face the consequences.

Your post indicates that you aren't a GM / officer thats having to arrange this for your guild!? Or that you aren't clear on the issue. Its not about the actual bidding process, its about the part that comes after the switchover happens if you lose your bid.

There is no preparation that we can do...

We place our bid & wait... thats it... No preparation possible, required, or able to be done.

Its the part AFTER the bid switchover occurs that is causing problems.

We used to prepare for this by being online, looking for a spare trader that hadn't been bid on to be able to provide this service for the members of our guilds (Essential if you a a trade guild)... but by the time change of 1 hour we now can't do this.

So our ability has actually been removed to 'prepare for this weekly event' as you put it.

NCML · April 2015

eventide03b14a_ESO wrote: »

MissBizz wrote: »

Saucy_Jack wrote: »

The funny part is that in my travels every week I come across at least two kiosks that have no guild vendor. So there definitely is enough.

..are you sure they are not bugged? If we don't get a trader I literally go to EVERY trader in the game. Sometimes traders "appear" unhired (no tabard, no name when targeting).. but believe me.. they're hired.

Maybe the answer should be to just ask for more guild traders. I would like to see more guild traders out in the wild and even have them repair gear and buy my junk. Sort of hybridize them to make them more attractive for people to click on.

So we can have more empty guild stores to search through? That does not fix the problem of the best guilds having to wait a week because they were outbid.