Dear Support Team,
i have been trying for days to get the game to work without success. this is a disgrace.
anyway, here is what i did:
i downloaded the installer and let it download the game, after it finished it gave me an error (206) and told me to restart the application. i did that but now the launcher is all but completely locked up. i managed to click repair eventually. and it told me that my error is now 210 and that i should run the game consultant if this persists for more than an hour.
that time has passed and i ran it. thus a report file was created, but alas, 'tis empty

i might add that whenever i click something in the launcher, it tends to stick to the cursor and the window moves around..
regards