Dungeon lag fest, screenshot says it all

GamerzElite · April 2015

ZOS_MollyH wrote: »

Greetings!

We are gathering more information to narrow down what may be the cause of the lag reported in this thread. If you are experiencing it, can you please respond with the answers to each of the following questions as specifically as possible?
What is the character name you are on when experiencing this? (if it's more than one, please use the one specifically related to the rest of the questions)

What realm you are playing on when this occurs? (EU or NA)

Where are you when this happens? (zone name and general location within that zone. If you are in a delve or public dungeon you are not in Greenshade for example, you are in another zone - please list as specifically as possible where you are!)

When is the EXACT time it occured? ‘Around 5 maybe?'is not accurate enough to research, but ‘Saw it at 5:34PM EST’ is. Also, please be sure to check your clock to make sure it is set accurately. If your 5:34 PM EST is really 5:50PM EST then we may be investigating the wrong time.

What were you doing, and what did you see? Please provide a description. If you are in the middle of a lag spike, do a /say and report how that went as /say is the easiest way to ping the server and get an expected response. It can also be searched by our developers, so is even more helpful.

Thank you for helping us research this further! For future reports of lag or latency in other areas, this information is also vital to narrowing down the cause and effect, so please feel free to refer to these questions when reporting lag and latency for those threads as well.

Server: EU
Time: 5:54 AM IST
Location: AA
Purpose: Trial

Video Link:

https://www.youtube.com/watch?v=JZAcQz3TOTE

Beesting · April 2015

This is a great example of the lag that is now a normal phenomenon for the daily pledges. It would be good to get a reply from @ZOS_GinaBruno if the cause of this lag is known.

On the positive side, i did a few hours of pvp in chillrend eu and it was awesome, 35 fps and no lag with like 60 people on screen...

Frenkthevile · April 2015

Guys it's not hard to find out...the dungeons with LAG are the ones in the same zone where you pick up dailies, one map for each faction...and in prime time in Craglorn because it's always crowded.
EP players have lag in Darkshade= Deshaan/Murnhold
DC players have lag in Wayrest= Stormhold
etc...

LorDrek · April 2015

Hello
Tomorow, in wayrest sewers daily veteran pledge, EU server 5:45 PM (CET), lagfest

asteldian · April 2015

ZOS_MollyH wrote: »

Greetings!

We are gathering more information to narrow down what may be the cause of the lag reported in this thread. If you are experiencing it, can you please respond with the answers to each of the following questions as specifically as possible?
What is the character name you are on when experiencing this? (if it's more than one, please use the one specifically related to the rest of the questions)

What realm you are playing on when this occurs? (EU or NA)

Where are you when this happens? (zone name and general location within that zone. If you are in a delve or public dungeon you are not in Greenshade for example, you are in another zone - please list as specifically as possible where you are!)

When is the EXACT time it occured? ‘Around 5 maybe?'is not accurate enough to research, but ‘Saw it at 5:34PM EST’ is. Also, please be sure to check your clock to make sure it is set accurately. If your 5:34 PM EST is really 5:50PM EST then we may be investigating the wrong time.

What were you doing, and what did you see? Please provide a description. If you are in the middle of a lag spike, do a /say and report how that went as /say is the easiest way to ping the server and get an expected response. It can also be searched by our developers, so is even more helpful.

Thank you for helping us research this further! For future reports of lag or latency in other areas, this information is also vital to narrowing down the cause and effect, so please feel free to refer to these questions when reporting lag and latency for those threads as well.

Any char.
EU server.
Any instance zone. Almost always the gold pledge of the day. For non gold pledge such as DSA it tends to be always during prime time 8pm - 10pm. Apparently your servers are struggling with too many instances going on at once.
Usually occurs during fight, but on gold pledge dungeons it can occur immediately upon entry - easy test to see if zone is borked is to enter and cast channelled focus and count how many seconds before it appears.

Cherryblossom · April 2015

cozmon3c_ESO wrote: »

Leper si
NA
Cyrodiil
Everyday at prime time
when zergs ball up on keep flags.'

oh pve'ers get a lag response from devs but not pvp'ers???

They have given up on Cyrodil, they think if they keep quiet it will go away!!!

Flaminir · April 2015

Cherryblossom wrote: »

cozmon3c_ESO wrote: »

Leper si
NA
Cyrodiil
Everyday at prime time
when zergs ball up on keep flags.'

oh pve'ers get a lag response from devs but not pvp'ers???

They have given up on Cyrodil, they think if they keep quiet it will go away!!!

They've actually been trying other stuff to fix lag in Cyro....

... like siege damage... coldharbour siege weapons etc.

In fact..... Can I get some cold fire balistas in PvE? Doubt it will fix any lag issues, but my AoE deeps will be insane!

prototypefb · April 2015

possibly ever since update 6 was launched, there is some code left on EU megaserver that tries to send data to US servers, i'm talking about specific dungeon servers(or whatever system is in place).
On EU this sort of thing at some extent happens in most public dungeons/group dungeons. Not all the time tho, some random spikes(aparent network bottlenecks).

P3ZZL3 · April 2015

I mean, this is going to sound totally off the wall and crazy @Zos @ZOS_GinaBruno but why don't you.....and wait for this...find one of your testers and get them to JOIN one of these parties at the time mentioned. Hell, maybe even get one of the Dev's to join. I mean, these are not just randoms doing a bit of content.

IF you actually had 1-2 people experience it first hand then you would get 1) direct and accurate feedback and 2) understand the frustrations of so many.

I know Jo and the Live team are running numerous monitoring tools to find out what is going on, but try jumping in and actually experiencing where/how/when it hits.

xarguideb17_ESO · April 2015

It's like they think this lag is different from PVP lag.
I don't think so.
It has the same symptoms.

Flaminir · April 2015

xarguideb17_ESO wrote: »

It's like they think this lag is different from PVP lag.
I don't think so.
It has the same symptoms.

Worryingly I fear you may be right.

Peak times... when lots of people are in the same zone/dungeon.

Seems very similar... and given the attempted fixes they have tried for PvP which clearly aren't options in PvE, this worries me.

:'(

babanovac · April 2015

Just get 4 devs together to do the daily in prime time. Not during work hours, when they're in the ZOS office and the servers are empty, but sometime around 8pm

Merlin13KAGL · April 2015

That fight's a DPS race.

You lost.

Seriously, Murkmire (?Lurcher?) and Bogdan in Vet EH, Imiril and Rillis in BC are others that are good for this.

"Guess where the red will be..."

Takes skill completely out of the equation, as there is nothing you can do but die.

Valymer · April 2015

Merlin13KAGL wrote: »

That fight's a DPS race.

You lost.

Seriously, Murkmire (?Lurcher?) and Bogdan in Vet EH, Imiril and Rillis in BC are others that are good for this.

"Guess where the red will be..."

Takes skill completely out of the equation, as there is nothing you can do but die.

Lol if you lag at all when Rillis targets you with those ground aoes, it's game over.

melodeath · April 2015

common.. even when this game had almost 0 subs left and when you did cyro in peak hours you would still get lag..

but now.. even when they KNOW their servers cant handle *** whatsoever.. they ofcourse (with the drooling over money) made the game buy to play..so now we can play on the exact same piece of *** servers..but with 10x more people...so now people even end up dieing from stuff my dead grandma could solo blindfolded and with 1 pinky..from LAG

why the bloody fuckj- am i still paying a *** subscription when every *** day on this game a new problem arises.. ?

ItsGlaive · April 2015

PLEASE tell me that ZOS aren't opening the floodgates without first sorting out the lag in dungeons? Please tell me there's a fix incoming for the beta weekend?

ahstin2001nub18_ESO · April 2015

im glad to see im not alone. i get these sort of issues quite often all over the world, typically to a lesser degree. i don't think its latency, i think it may have something to do with computer to server synchronization. i don't have proper networking training, but what my thought is that basically our computer says "hi" and the server receives the message, but takes a while to process that information, then reply and vice versa. i rarely have high ping times, but i do see mobs acting in drone fashion, and have had my HP fluctuate dramatically as if i suddenly take a massive amount of crits. since mobs don't crit that should not be the issue. it also seems to effect abilities as well. i will watch abilities "depress" then some time after they will activate- sometimes they just flash and nothing happens- it may be that the mobs, or my character, havent registered their position properly. ability failure is universal between both target based abilites and AoE abilities independent of targets so i could be wrong there.

either way these issues are why i am glad i don't pay a sub anymore to play...... er i should say kinda play.....

ArvenAldmeri · April 2015

Frenkthevile wrote: »

Guys it's not hard to find out...the dungeons with LAG are the ones in the same zone where you pick up dailies, one map for each faction...and in prime time in Craglorn because it's always crowded.
EP players have lag in Darkshade= Deshaan/Murnhold
DC players have lag in Wayrest= Stormhold
etc...

Wrong. This problem is everywhere in daily dungeons from later afternoon till night. I am in AD, I had laggs in every dungeon where I was at that time. After midnight (probably less players) its better, also in the morning. Weekends are kinda bad all day. Obviously too many people on the server. Daily dungeons are becoming unplayable, pvp in the afternoon and evening too.
Also need to say, when doing Elden Hollow dungeon daily, there were surprisingly no laggs. But in Fungal Grotto... that was horrible, Darkshade caverns also and Bannished Cells normal version... UNPLAYABLE.
Players taking no damage, no healing, dealing no damage, abilities not launching, then suddenly abilities spam wave without anyone doing anything. That is what was happening to the whole group not just one player and it was happening at the same time to everyone. In Bannished Cells when going down the stairs to Rilis NPCs got stuck on stairs performing their ritual for bannishing Rilis. Really something to look at...

P3ZZL3 · April 2015

So this was posted in the "Reflecting on the last year" news post earlier this week.

Wonder what the graphs are actually showing. Pure speculation (something that rarely EVER happens on these forums....) I'd guess the left is Peak player numbers/time on servers and the one on the right is the stress on the servers.

Somebody want to do a CSI zoom in on it?

Verrask · April 2015

Any Character
Almost any time, including off hours in North American (right now lag is 400-1500)
5:43AM EST to present (6:00 AM EST)
(Shadowfen, Stonefalls)
Logged into 1200+ lag. Just stood there.

Game is unplayable.

xarguideb17_ESO · April 2015

And they're planning a free weekend for those who tried beta but haven't bought the game yet

zeuseason · April 2015

This is server lag, likely because the 'megaserver' just can' keep up.

Gorthax · April 2015

cozmon3c_ESO wrote: »

Leper si
NA
Cyrodiil
Everyday at prime time
when zergs ball up on keep flags.'

oh pve'ers get a lag response from devs but not pvp'ers???

@cozmon3c_ESO well no crap they do

Everything has been about pve'rs since the beginning :P then those same pvers complain that pvpers are ruining the game for them. Now those same pvers are clogging up valuable slots of people who want to actually pvp and not pve in pvp.

PVP wont ever get love. It is doomed to be this laggy nightmare until no one is in it and ZoS can finally pull the plug on it lol

EDIT: To stay on topic --> Here is my experience with lag.

Any character, all the time, no matter what. Sometimes it dies down but then BAM right back to it. No it isnt my internet (come on zos stop using that), no it isnt my computer, no its not addons (disabled all and still have issues), I have reset my router multiple times as well as the modem, disabled everythign that was connected and ONLY had one device connected (the one playing ESO) and the lag still persist.

Granted some days (very rarely) it isnt bad.

Robbmrp · April 2015

Hello @ZOS_MollyH,

Here is another example from another thread. I copied it here are there are a lot more examples on this thread.

matthiasmssb16_ESO wrote: »

Yesterdays lag time:

- Must have been around 21.30 pm CEST. Cant give a more exact time, but i wrote this post directly afterwards.
- Realm is EU
- Char was Fynia N.
- Not only my group had this Problems, also other Groups from my Guild, doing dailies at the time.
- It`s not a "single" Lag Problem anymore, it a general Problem with the whole server, since update 1.6.
- My Guild is experiencing those massive Lags during dailies for days, even weeks now.

Those lags are appearing in pve areas, mostly during fights with dungeon bosses. Last week we had a Hel rah hardmode run. During endboss fight, just before he prepares to cast his aoe (~35%), screen froze for whole raid! We waited maybe 5-10 sec, then fight continued. But meenwhile, boss seemed to jump to next aoe phase, in which healing must be applied. But since all of us just got up from the first hit, we instantly died....
Just one example of many!
Cyrodil fights ends the same way. Sometimes, after fighting maybe for 5-10 min (20 player raid), to get a keep or defend one and lag festival all time, all get a game crash at the same time. After reloging, there are a lot of people spawning at south gate (DC) (not only our guys!). That`s realy no fun anymore! Its just unplayable and i realy have to criticize ZOS for the way, they handle this situation, since its going on for weeks now!

What fixes did we get with those last patches? more XP for trials? oO
Some siege weopons at cyrodil dolmen? oO
Crown Store consumables can now be used while silenced.
Hyperlinks are now clickable for in-game legal documents
etc...

I dont know, but seeing server performance that low for several weeks, and reading those patch notes, makes me feel a bit weird...

As i said before, if workload on servers explodes, because of opening AOE caps (especialy in pvp areas), then get them back! Better caps on it, then a server, that doesnt work!

Doesn`t matter if its is fixed today or tomorrow or in some weeks, but an announcement from time to time of the progress in that area, would help community to see, that something is happening! Or even some minor performance patches from time to time.

Gyudan · April 2015

Server: EU
Time: 10PM GMT, 12th of April 2015
Character name: Maugan Ra
Location: Darkshade Caverns Veteran

Lag was UNBEARABLE and the whole group was affected. We struggled through it for the half of the dungeon, but it was impossible to defeat the last boss when snipe takes 10 seconds to load.

I guess the only solution is this:

It's a single instance with only 4 players inside. How can it not be a backend issue due to lack of hardware @ZOS_GinaBruno?

Weng · April 2015

This time desync between events on the server and the client happens with small groups (2 to 10 ppl) in Cyro as well.
Suddenly you get one shot, but in fact it is the accumulated events from 2 to 3 seconds at once. In the death report you see skills you never saw fired at you.

To make it worse: During a fight I used streak, but it didn't work. Then I am dead, after 3 seconds my corpse is teleporting across the floor! Yes, while I am in the death screen.

An other interesting event: Out of nothing I am dead, while in the death screen I see a meteor coming down on my corpse, and after (!) that the white circle indicating an incoming meteor appears around my corpse. Yes, that happened while I was in the death screen.

I really wonder what are you doing. Has your time dilation code (typically MMO have this) run out of control and all the clients and servers are out of sync? Are you using priority queues for events and the timing screwed up? Whatever it might be, there seem to be serious problems and it in fact seems to be in your code base and not to be a hardware problem.

arena25 · April 2015

Hey there, guys. I have some pieces to the puzzle...

Character: Bee'lest
Time: This past weekend
Location: Stonefalls or Bleakrock
What I was doing, and what did I see: Sometimes in Bleakrock, where I go and fight Covenant and also steal stuff to no end, a stealable container will take almost 2-3 seconds to open, and looting takes 2-3 seconds more. When I fight the Covenant (bow equipped, in stealth) when the enemy doesn't die from the sneak attack, the mob will stand there and not move for 5 seconds, allowing me ample time to finish the enemy off. Also, taking out and putting away weapons can sometimes have a lag time of 5 seconds.
Extra Info: Another game called RIFT is also experiencing increased lag, so I'm almost wondering if Microsoft is trying to get their blasted security updates out (and failing miserably). Firefox also has had lag as well, further increasing the amount of evidence as Microsoft as the cause of the lag for both games. Looks like Microsoft needs to figure out another way to get their updates out without slowing the Internet down.

daemonios · April 2015

arena25 wrote: »

Hey there, guys. I have some pieces to the puzzle...

Character: Bee'lest
Time: This past weekend
Location: Stonefalls or Bleakrock
What I was doing, and what did I see: Sometimes in Bleakrock, where I go and fight Covenant and also steal stuff to no end, a stealable container will take almost 2-3 seconds to open, and looting takes 2-3 seconds more. When I fight the Covenant (bow equipped, in stealth) when the enemy doesn't die from the sneak attack, the mob will stand there and not move for 5 seconds, allowing me ample time to finish the enemy off. Also, taking out and putting away weapons can sometimes have a lag time of 5 seconds.
Extra Info: Another game called RIFT is also experiencing increased lag, so I'm almost wondering if Microsoft is trying to get their blasted security updates out (and failing miserably). Firefox also has had lag as well, further increasing the amount of evidence as Microsoft as the cause of the lag for both games. Looks like Microsoft needs to figure out another way to get their updates out without slowing the Internet down.

Prove that the issues don't happen on Mac clients and you might be on to something. *MIGHT*, as in, very remotely it could be a factor. Client issues wouldn't explain 4-player groups in veteran group dungeons all freezing at the same time for 5-10 seconds, and all defreezing also at the same time.

mtwiggz · April 2015

arena25 wrote: »

Hey there, guys. I have some pieces to the puzzle...

Character: Bee'lest
Time: This past weekend
Location: Stonefalls or Bleakrock
What I was doing, and what did I see: Sometimes in Bleakrock, where I go and fight Covenant and also steal stuff to no end, a stealable container will take almost 2-3 seconds to open, and looting takes 2-3 seconds more. When I fight the Covenant (bow equipped, in stealth) when the enemy doesn't die from the sneak attack, the mob will stand there and not move for 5 seconds, allowing me ample time to finish the enemy off. Also, taking out and putting away weapons can sometimes have a lag time of 5 seconds.
Extra Info: Another game called RIFT is also experiencing increased lag, so I'm almost wondering if Microsoft is trying to get their blasted security updates out (and failing miserably). Firefox also has had lag as well, further increasing the amount of evidence as Microsoft as the cause of the lag for both games. Looks like Microsoft needs to figure out another way to get their updates out without slowing the Internet down.

As a Mac user I have also experienced all of these same lag issues. I would post information on when and where I was but the lag issue is so common now you can view almost any character that isn't sitting AFK in a very secluded area and see it. I also find it ridiculously hilarious, and pathetic, that ZOS can't send their own developers into said problem areas to figure out the issues themselves. Sometimes first hand experience trumps feedback.