Great job, ZOS!

SupaBeardyMan · April 2015

Before I start kissing #$$, I want to tell you where I'm coming from. I am a HUGE elder scrolls fan. I know there are a ton of discrepancies when it comes to the lore around this game. I read up on lore when I can. I will admit that sometimes the fallacies in this game's lore make me roll my eyes. Every time I see a firey horse I cry a single tear of despair. That being said, I still enjoy the hell outta this game.
So I played ESO for 3 or 4 months after launch and loved the game, but it still needed a lot of work. I know there are still issues, but these are all normal in coming with the transition that they're making into the rebrand of the game. Anyway, I dropped my sub after a few months, mostly because I found myself playing other games after a while. Like many of you, I started playing again after the subscription fees were removed. So far, I am really impressed. When I started, I had a few requests for customer service in rejoining the game. Admittedly, it took them a while to get to me; but when they did, it was a real person who knew exactly what they were doing. They read the ticket, had what they needed in front of them, and THEN called me. With all of the ticket support services I have used in the past, I type my problem into the ticket and they STILL ask me what I need.
So ZOS, you have great customer service. For that, I thank you.

So far, I haven't encountered a single quest bug. This was a huge problem for a long time. Those who have played since launch will know what I mean. Most of them were sorted before I dropped my subscription, but there were a few that were still broken. It's obvious that Zenimax works hard on hammering out any bugs they encounter. This brings me to the current issue: Cyrodiil lag. It sucks, but it's natural when you have a big influx of people who want to play after the subscription fee was dropped. I am confident that they are working on fixing it, and when it's fixed, it'll be fixed.
So ZOS, I know you get a lot of $4!# when stuff goes wrong, but I know based on your history that you're on it. For that, I thank you.

I love how involved they are with the community! I see their stamp all over the forums, and every time they post it leaves me smiling. It might be because of some silly pun they used, or just the fact that their responses betray the fact that they care for this community. When I post in the developer's forum with a suggestion, I know that my post was looked at with consideration by a staff member.
So ZOS, It's obvious that you give a damn. For that, I thank you.

jpatek0501ub17_ESO · April 2015

Decent Customer service and Quest fixes?!?! Awesome job ZOS!!!!

Roechacca · April 2015

Hell yeah ZOS is the best in the industry . rock on Devs !

nimander99 · April 2015

There is no lore discrepencies, do you really think 2000 years later the Imperial historians had perfect recollection of the events in game? And whos to say Nightmare isnt a Daedra mount or something...

Its not lore until its in an Elder Scrolls game... then its lore.

Digiman · April 2015

The lore and gameplay mechanics is what makes me love ESO above other MMO's, the bugs and problems with simple tools is what infuriates me with ZoS, cursing each staff member to a game developer hell.

Govalon · April 2015

nimander99 wrote: »

There is no lore discrepencies, do you really think 2000 years later the Imperial historians had perfect recollection of the events in game? And whos to say Nightmare isnt a Daedra mount or something...

Its not lore until its in an Elder Scrolls game... then its lore.

LOL how about books that are not even written yet?

Qellian · April 2015

I know! we'll be the one(s) that write them with our adventures! Oooh! So meta!

Uhm... Anyway, i agree with OP, i mean there is still ALOT of work to do in this mmo, and i genuenly hope this wont turn to a SWTOR train wreck... (damn it i loved kotor)
So far as a returning customer, i'm happy with new&fixed things, let it come more!
(do you guys remember those days that every kill were dropping single gold?)

stefan.gustavsonb16_ESO · April 2015

Govalon wrote: »

LOL how about books that are not even written yet?

Books that have not yet been written can exist in Tamriel. There is a fix for that in the game. A contrived one, but still. In the game, there is a library built with Daedric influence, one that was designed to magically attract and summon books regardless of where they are written. In the loading screen for that library, the text tells you that the spells were strong enough to also summon books regardless of when they are written, even if that time is in the future. A nice tongue-in-cheek touch, I think.

Seraphyel · April 2015

SupaBeardyMan wrote: »

So ZOS, It's obvious that you give a damn. For that, I thank you.

They really care for their PC playerbase.

meme_mixed_1___lol_yeah_by_the_lexus_guy789-d56v6wy.png

SupaBeardyMan · April 2015

stefan.gustavsonb16_ESO wrote: »

Govalon wrote: »

LOL how about books that are not even written yet?

Books that have not yet been written can exist in Tamriel. There is a fix for that in the game. A contrived one, but still. In the game, there is a library built with Daedric influence, one that was designed to magically attract and summon books regardless of where they are written. In the loading screen for that library, the text tells you that the spells were strong enough to also summon books regardless of when they are written, even if that time is in the future. A nice tongue-in-cheek touch, I think.

I think discrepancy may have been the wrong term to use. This is more along the lines of what I meant; things that are so obviously an intentional workaround, things that make it easier for them to write instead of well thought out. But if that's the only thing that they can be blamed for, then I think they're doing pretty well for themselves.

SupaBeardyMan · April 2015

Seraphyel wrote: »

SupaBeardyMan wrote: »

So ZOS, It's obvious that you give a damn. For that, I thank you.

They really care for their PC playerbase.

I'm not sure I get your post, I'm not sure if you're being sarcastic or not. Are you suggesting that they don't care for their PC player base?
If so, why? Because they decided to wait on releasing their expansions until the console versions of the game have been released and worked out? Because that there, my friend, is a little thing called equality. I respect that.

Islyn · April 2015

Nah man - he was just negging out your post.

In a way it is understandable - as many of us who stayed all the way through from then till now got to endgame and had our stuff totally broken no less than twice - and I mean thousands of gold just down the bucket. At the same time ZOS literally went almost silent for a couple weeks and BAM buy to play. It was a shock that just really sucked.

So he (she?) has good reasons to feel let down.

That said, he or she can post on any number of other threads or start his/her own - rather than spoiling yours.

Just a FYI from the other side of the table.

Naor_Sarethi · April 2015

I'm not entirely sure if this is the single best use of sarcasm so far. It just has to be.

SupaBeardyMan · April 2015

I don't think it spoiled the thread at all; forums are for discussion, yes? I will also admit that during my time off from the game I may have missed out on how things have been handled in the interim, but I will also say that in my opinion, their decision to go buy to play was a great one. I don't really have the money for a monthly subscription, but since I have the opportunity to pitch in a little bit of money here and there to the crown store and still get to play the game, I am now a customer they wouldn't have otherwise had, and I know I'm not the only one.
This pay model only makes sense, being that they're releasing on console. Imagine ZOS trying to tack another subscription onto console; it just wouldn't work. But, if they only introduced that pay model to the consoles, imagine how betrayed the PC community would be then?
"Why do I have to pay subscription fees? The consoles get to play without a subscription, why can't I?"
Their decision, in my opinion, was justified.

Islyn · April 2015

Yeah maybe spoiled is strong - but unless the op was onionesque smartassery - people can share their disappointment in blatant smartassery elsewhere and let op just enjoy the game. Discussion is one thing - other stuff is other stuff.

IrishGirlGamer · April 2015

SupaBeardyMan wrote: »

I'm not sure I get your post, I'm not sure if you're being sarcastic or not. Are you suggesting that they don't care for their PC player base?

If so, why? Because they decided to wait on releasing their expansions until the console versions of the game have been released and worked out? Because that there, my friend, is a little thing called equality. I respect that.

I appreciated parts of your original post but I'm struggling with the logic of the text above. How, exactly, is that equal? In an Orwellian sense? (All animals are equal but some animals are more equal than others ... )

I'm not a console player and never have been. But for your statement to be correct and the release of the game to be truly equal - using your comparison and logic - then the release of the entire game should have been delayed until it could be released on all platforms. Anything less is certainly not equal.

But yeah, I love the game, too.

SupaBeardyMan · April 2015

IrishGirlGamer wrote: »

SupaBeardyMan wrote: »

I'm not sure I get your post, I'm not sure if you're being sarcastic or not. Are you suggesting that they don't care for their PC player base?

If so, why? Because they decided to wait on releasing their expansions until the console versions of the game have been released and worked out? Because that there, my friend, is a little thing called equality. I respect that.

I appreciated parts of your original post but I'm struggling with the logic of the text above. How, exactly, is that equal? In an Orwellian sense? (All animals are equal but some animals are more equal than others ... )

I'm not a console player and never have been. But for your statement to be correct and the release of the game to be truly equal - using your comparison and logic - then the release of the entire game should have been delayed until it could be released on all platforms. Anything less is certainly not equal.

But yeah, I love the game, too.

I see your point, but we should also address the magnitude of what they're doing; this WILL be the first major MMORPG to be released for console. A step this big takes time, especially since they're developing for what are essentially brand new systems. I don't claim to know about the things that go on in game design, but from my current studies in school in programming, things like this can sometimes run into massive roadblocks that take time to get over. Not to mention the fact that they (from what I can tell) have been working so hard on making sure the PC version's bugs are all taken care of as well. I don't blame them for wanting the console versions to be a close to perfect as possible.

This only makes me think of the release of GTA V on PC, and how long THAT has taken, lol. I don't feel betrayed or left out, because I know that they want the game to be as close to perfect as possible at launch.

I like your profile pic

Seraphyel · April 2015

SupaBeardyMan wrote: »

Seraphyel wrote: »

SupaBeardyMan wrote: »

So ZOS, It's obvious that you give a damn. For that, I thank you.

They really care for their PC playerbase.

I'm not sure I get your post, I'm not sure if you're being sarcastic or not. Are you suggesting that they don't care for their PC player base?
If so, why? Because they decided to wait on releasing their expansions until the console versions of the game have been released and worked out? Because that there, my friend, is a little thing called equality. I respect that.

You are a quite new player and no player that has been here for months, are you?

SupaBeardyMan · April 2015

Seraphyel wrote: »

SupaBeardyMan wrote: »

Seraphyel wrote: »

SupaBeardyMan wrote: »

So ZOS, It's obvious that you give a damn. For that, I thank you.

They really care for their PC playerbase.

I'm not sure I get your post, I'm not sure if you're being sarcastic or not. Are you suggesting that they don't care for their PC player base?
If so, why? Because they decided to wait on releasing their expansions until the console versions of the game have been released and worked out? Because that there, my friend, is a little thing called equality. I respect that.

You are a quite new player and no player that has been here for months, are you?

Again: I played at launch for 3 or 4 months, couldn't afford the subscription, then rejoined when they dropped sub fees. Says so right in the second paragraph of my OP. All I'm saying is that the game has come a long way since then and from my experiences, ZOS has the best customer service and player base interaction of all the games I have played.

Gilvoth · April 2015

eso is the best mmo available, and thats just the plain truth.
the main problem in my eyes is the un-balanced classes, the extreme weakness of stamina build nightblades on both damage output and survivability.
and the fact that Vvardenfell and morrowind is not in eso at all.

fact of the matter remains that the dev team has never played morrowind and dont have a clue about Vvardenfell
AND they have never played eso like us players do. sure they played for maybe 2 hrs or maybe even a few days here and there but not like us players do, we are here playing hours a day "every day" in both pvp and pve.
the devs simply do not do that and in time they will pay a high price for it.

Mettaricana · April 2015

nimander99 wrote: »

There is no lore discrepencies, do you really think 2000 years later the Imperial historians had perfect recollection of the events in game? And whos to say Nightmare isnt a Daedra mount or something...

Its not lore until its in an Elder Scrolls game... then its lore.

this guy gets it

shoot the scrolls and history said we destroyed alduin in the past nope just tossed him in the future. thats some accurate lore lol but yes 2000 years its like modern man still trying to fully understand the bible.

Dedhed · April 2015

Yup yup. ESO is definitely the best mmo currently on the market and really the best I've ever played. The combat mechanics, depth and personality of the world in general (many non quest NPCs having their own small stories -- love the Elden Root tour guides--), lore aplenty, personal notes, questing storylines... I mean, come on, even the hirelings have their own stories. And now the first part of the Justice System which has added another layer to the world... It's all good.

Reading back over that, it looks like my favorite aspect of ESO is how the game world is so fleshed out. Looking forward to how the game improves and expands in the future.

Seraphyel · April 2015

dwemer_paleologist wrote: »

eso is the best mmo available, and thats just the plain truth.

I don't think so. If it would be the best MMORPG available it would be in another position as it is now.

It is nowhere near WoW and it's nearest competitors like FF XIV or Guild Wars 2, it's even below F2P games like RIFT & SW:TOR when it comes to popularity and I think that's a huge issue.

BigM · April 2015

No argument that the story line made in ESO isn't awesome. The one thing ZoS did to hurt their player base was for almost a year instead of fixing bugs and lag they were working on the remake of the game. Now of course they are hoping that the console version restores gamers trust in them. I hope it does because I also love the game just hate how we all got here.

PKMN12 · April 2015

SupaBeardyMan wrote: »

IrishGirlGamer wrote: »

SupaBeardyMan wrote: »

I'm not sure I get your post, I'm not sure if you're being sarcastic or not. Are you suggesting that they don't care for their PC player base?

If so, why? Because they decided to wait on releasing their expansions until the console versions of the game have been released and worked out? Because that there, my friend, is a little thing called equality. I respect that.

I appreciated parts of your original post but I'm struggling with the logic of the text above. How, exactly, is that equal? In an Orwellian sense? (All animals are equal but some animals are more equal than others ... )

I'm not a console player and never have been. But for your statement to be correct and the release of the game to be truly equal - using your comparison and logic - then the release of the entire game should have been delayed until it could be released on all platforms. Anything less is certainly not equal.

But yeah, I love the game, too.

I see your point, but we should also address the magnitude of what they're doing; this WILL be the first major MMORPG to be released for console. A step this big takes time, especially since they're developing for what are essentially brand new systems. I don't claim to know about the things that go on in game design, but from my current studies in school in programming, things like this can sometimes run into massive roadblocks that take time to get over. Not to mention the fact that they (from what I can tell) have been working so hard on making sure the PC version's bugs are all taken care of as well. I don't blame them for wanting the console versions to be a close to perfect as possible.

This only makes me think of the release of GTA V on PC, and how long THAT has taken, lol. I don't feel betrayed or left out, because I know that they want the game to be as close to perfect as possible at launch.

I like your profile pic

Ff11, ff14, neverwinter online, dcuo all say hi. They are mmorpgs on console and pc. Heck, Ff11 is older than wow

Also, if it really was the best mmorpg, it would have never gone b2p

Seraphyel · April 2015

Final Fantasy XIV is the most recent MMORPG to have a console version, first PS3 and now PS4 and it runs perfectly smooth and looks even better on PS4 than on PC.

So as PKMN said, there were some console MMORPGs before ESO.

Another important point is the overall performance of a game - FF XIV runs perfectly on PC and it was no surprise that it's a blast to play it on PS4. ESO doesn't even run good on the PC so imagine the console version.

SupaBeardyMan · April 2015

Never played those, so I wouldn't know. My apologies, I was just going off of what I heard.
But to say the "ESO doesn't even run good on the PC" (run well, btw) is something I haven't experienced. It runs very well for me, and I'm running a pretty mediocre setup.
Nvidia GTX 650
AMD FX-6100
8 GB of the cheap ram from Best Buy

Anywho, I think both sides have said their piece. You're more than welcome to continue the conversation, but I see what this is bound to turn into; I'm going to stop replying before this thread becomes the [snip] that it's destined to become.

[Moderator Note: Edited per our rules on Cursing & Profanity]

PKMN12 · April 2015

Seraphyel wrote: »

Final Fantasy XIV is the most recent MMORPG to have a console version, first PS3 and now PS4 and it runs perfectly smooth and looks even better on PS4 than on PC.

just going to point out, this makes no sense at all. IT 100% plays smoother and looks better on hardware that is far Superior to the PS4, which = most computers.

Arunei · April 2015

PKMN12 wrote: »

Also, if it really was the best mmorpg, it would have never gone b2p

It didn't go B2P b/c it's not a good game, it went B2P because Microsoft refused to drop their own sub charges for XBL or w/e server thing they have now for online stuff. In order to not make XBone players have to pay 30 bucks to play, they ditched the sub fee altogether.

Seraphyel · April 2015

PKMN12 wrote: »

Seraphyel wrote: »

Final Fantasy XIV is the most recent MMORPG to have a console version, first PS3 and now PS4 and it runs perfectly smooth and looks even better on PS4 than on PC.

just going to point out, this makes no sense at all. IT 100% plays smoother and looks better on hardware that is far Superior to the PS4, which = most computers.

But that's simply not right.

Play it, I do. I play it with maximum details on PC and I play it on a 55" TV on PS4 and the PS4 version looks better and has a better overall performance.

Arunei wrote: »

PKMN12 wrote: »

Also, if it really was the best mmorpg, it would have never gone b2p

It didn't go B2P b/c it's not a good game, it went B2P because Microsoft refused to drop their own sub charges for XBL or w/e server thing they have now for online stuff. In order to not make XBone players have to pay 30 bucks to play, they ditched the sub fee altogether.

That's just an assumption.

If it would be right, they would have made the B2P move maybe one or two weeks prior to the console launch and not 3 months ahead to lose millions of $$$.

Tandor · April 2015

I think some people are confusing the "best" MMO with the "most popular" MMO.

I share the OP's opinion of ESO (and ZOS), although I've been here since launch and have happily paid a sub throughout including since it went B2P. I also share his experience of running the game, it's been flawless all that time (although it's fair to say I don't go to Cyrodiil).

I've no doubt that the console conversion was a massive factor in both the way the development of the game was handled during the past months and also the switch in business model. I also think that most modern MMOs will have been/will be launched with a flexible approach to business models, as one size doesn't fit all and what suits a game at launch won't necessarily also suit it a year or two down the line. The claims that ZOS lied or misled players over the change are based on a narrow interpretation of one person's alleged comment taken out of context from a long time ago and even if it were being represented 100% accurately it's still the case that people are entitled to change their mind in life. I think it could have been handled better, but it was never going to please everyone no matter what.

For me ESO is the best MMO I've played since 1998, by a long way, and I've every confidence I'll be playing it for a long time. It's very much my main game these days and yet I still play several others so that I can progress slowly and avoid getting burnt out or running out of content. That seems to me to be a critical requirement with MMOs these days, and one that is easily accomplished as there is no shortage of decent MMOs out there.