Freeze Bug.

Rydik · March 2015

Hoping for some atention from @Zos. After 1.6.5 game start sometimes completly freeze and not responding, until "kill" it through manager. Happens absolute randomly.

s7732425ub17_ESO · March 2015

Yep, I've had the same happen to me on multiple occasions.

Nestor · March 2015

It happens sometimes. Seems to happen a bit more often lately.

Usually the Freeze sorts itself after a moment, but now I have to do a force restart of the PC to clear it out.

Robbmrp · March 2015

Yeah, this is becoming more of a problem lately. It's occurring at least once on a daily basis. At completely random times. You can be running along in a town or out in the wilderness and complete freeze. In a dungeon or not in one. There's no pattern to it's cause yet.

Vegaroth · March 2015

I've noted than that happens when the game consumes 2GB of memory on my Task Manager....

YourNameHere · March 2015

Happening to me alot now past few days.

Kreetar · March 2015

yes, this has also been a big problem for me since the big update.

linoge63 · March 2015

I was thinking that the frequent partial freezing, like a stuttering... was a PC RAM issue...makes sense. Time to upgrade.

Moonshadow66 · March 2015

Same here, the game freezes very frequently after update 6.
Before, this happened maybe once per months or even less, and now I'm lucky if it does NOT happen within one hour.

Edit: it also doesn't matter what I'm doing in that moment, I can be fighting or I can be just standing around looking in my inventory. No difference, it just happens.

Rune_Relic · March 2015

Bugged a few times....same here. Normally exiting wayshrines for me. Total screen freeze...audio still plays.

Robbmrp · March 2015

linoge63 wrote: »

I was thinking that the frequent partial freezing, like a stuttering... was a PC RAM issue...makes sense. Time to upgrade.

Sorry, it's not a Ram issue when the system it's freezing on has 32GB. It's not a video card issue either as it's on a less than 6 month old 970 GTX. The EU server noted freezes of up to 15 seconds at a time. They would have a freeze and pick right up where they left off after the freeze as if the game was paused. That's server sided, not individual.

Natjur · March 2015

Before patch 1.6 ESO would sit at around 1.7gigs of ram
Now it slowly increases to 2gigs and when it hit that mark, the game dies. It either freezes like you said, or it will crash out with an error message.

It happens faster if I swap between a lot of alts. Seems to be a memory leak issue. Not a hardware issue, but a software problem, the ESO client is growing larger then is was designed to (32 bit application).

Mumnoch · March 2015

Natjur wrote: »

Before patch 1.6 ESO would sit at around 1.7gigs of ram
Now it slowly increases to 2gigs and when it hit that mark, the game dies. It either freezes like you said, or it will crash out with an error message.

It happens faster if I swap between a lot of alts. Seems to be a memory leak issue. Not a hardware issue, but a software problem, the ESO client is growing larger then is was designed to (32 bit application).

I can second this. If I start switching my alts (which I will do every day) the game will crash after I log in on the 5th or 6th one.

Moonshadow66 · March 2015

Mumnoch wrote: »

Natjur wrote: »

Before patch 1.6 ESO would sit at around 1.7gigs of ram
Now it slowly increases to 2gigs and when it hit that mark, the game dies. It either freezes like you said, or it will crash out with an error message.

It happens faster if I swap between a lot of alts. Seems to be a memory leak issue. Not a hardware issue, but a software problem, the ESO client is growing larger then is was designed to (32 bit application).

I can second this. If I start switching my alts (which I will do every day) the game will crash after I log in on the 5th or 6th one.

I can login with up to 3 in a row, then it's gone for sure.
Before the update, I didn't have a problem to login all 8 characters in a row.

ihartsnape · March 2015

I've been having this happen a lot recently, too.

Mumnoch wrote: »

Natjur wrote: »

Before patch 1.6 ESO would sit at around 1.7gigs of ram
Now it slowly increases to 2gigs and when it hit that mark, the game dies. It either freezes like you said, or it will crash out with an error message.

It happens faster if I swap between a lot of alts. Seems to be a memory leak issue. Not a hardware issue, but a software problem, the ESO client is growing larger then is was designed to (32 bit application).

I can second this. If I start switching my alts (which I will do every day) the game will crash after I log in on the 5th or 6th one.

This has been happening to me a lot recently. It happens to me most often when switching between alts, too.

Holycannoli · March 2015

Ok I'm not the only one getting this.

http://forums.elderscrollsonline.com/en/discussion/160284/game-freezing-near-sentinel-bank

So far for me it's only happening near the Sentinel bank, and I stress "so far" because I expect it will start occurring in other places.

Natjur · March 2015

When you alt control delete and kill the ESO client, can you post the memory usage here, I want to see if most players are hitting the 2gig mark when their client dies

Nyghthowler · March 2015

It happens to me at random times/places. No alt hopping, just playing on 1 character.

derpsticks · March 2015

I've been getting random 1-3 second freezes right before I am about to die usually. Generally when I am very low hp.

Paulington · March 2015

Happens to me a lot, especially when mounting up quickly after using a Wayshrine. It's definitely not a RAM issue:

.

No idea what causes it but it's far more frequent post-1.6 and even more so in 2.0.x

Rydik · March 2015

Paulington wrote: »

Happens to me a lot, especially when mounting up quickly after using a Wayshrine. It's definitely not a RAM issue:

.

No idea what causes it but it's far more frequent post-1.6 and even more so in 2.0.x

2Gigs as others said, seems like after that point game dies.

Pendrillion · March 2015

It happens to me when I am running up to the bank of Davons Watch usually. No idea why I only have it there. I even had some contact with CS. They asked me to modify some variables in the usersettings ini. It helped a bit. Yet yesterday it happened again.

Leeric · March 2015

Same here....
Watch out, ZOS will just blame it on us, like they did the long load times, until it mysteriously disappeared....

Bookwyrm · March 2015

This has been happening to me increasingly as well, and in fact I have to restart my laptop completely because ESO "blocks" everything else...the task manager won't even pull up in front of it, even when I tab out...I just get a solid black-background and my toolbar. When I try to tab to anything else, it just flips back behind the black background of ESO.

derpsticks · March 2015

Well, I finally crashed in Cyrodiil.

For ZOS if this helps:

Problem signature:
Problem Event Name: APPCRASH
Application Name: eso.exe
Application Version: 1.0.0.1
Application Timestamp: 550ca40c
Fault Module Name: StackHash_7958
Fault Module Version: 6.3.9600.17114
Fault Module Timestamp: 53648f36
Exception Code: c0000374
Exception Offset: PCH_42_FROM_ntdll+0x0003D2EC
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 7958
Additional Information 2: 7958f9e5f3e808b980d00c797e197329
Additional Information 3: c5d7
Additional Information 4: c5d7380121ec6adfdd35dd8681d0d546

There was no crash reporter to send this to you with.

I haven't crashed to desktop like this in a long time. I suspect something might be broken with the most recent patch.

Moonshadow66 · March 2015

Pendrillion wrote: »

It happens to me when I am running up to the bamk of Davons Watch usually. No idea why I only have it there. I even had some contact with CS. They asked me to modify some variables in the usersettings ini. It helped a bit. Yet yesterday it happened again.

Ah, you too, huh? This place is cursed.. Whenever I leave the bank and walk/run down the stairs (between the bank and the bridge and water), it crashes or freezes, everytime at the exact same spot. But this only happens (to me) when I just logged in and want to go up/down the stairs. After it crashes and logging in again, my character is still standing there, of course, then I can finally move on. This is annoying as hell.
Sometimes I slowly move towards the stairs step by step until I notice a strong fps decrease, but even when I stop and wait for a while to make sure the game has finished loading everything around, it still crashes or freezes with the next step, same spot in the middle of the stairs.

A similar place I found in Rawl'kha where it tends to crash between the bank and the market place, also the same spot whenever it happens.
All the other crashes I had (or when the game freezes) happened at random places so far. But whenever it happens, the memory usage is about twice as high as normal.

Holycannoli · March 2015

It happened to me again last night only this time in Daggerfall. Memory usage was up over 1.8 GB and I bounce between alts all the time. 1.8 GB isn't unusual though.

I know this game used to have a memory leak so I wonder if that's somehow related to what's going on now.

ihartsnape · March 2015

Pendrillion wrote: »

It happens to me when I am running up to the bamk of Davons Watch usually. No idea why I only have it there. I even had some contact with CS. They asked me to modify some variables in the usersettings ini. It helped a bit. Yet yesterday it happened again.

It seems to always happen to me when running up to the Davon's Watch bank.

Romo · March 2015

Same problem here, But running 16Gigs of memory, 64 bit OS, so I get my freezes at about 3.4 Gig usage by TESO, plus or minus .1 Gig.

Usually when playing the required 'my little pony musical chairs' with my 8 alts, on or about the 6th alt.

Rydik · March 2015

Hapens today 5 times=\

Natjur · March 2015

Romo wrote: »

Same problem here, But running 16Gigs of memory, 64 bit OS, so I get my freezes at about 3.4 Gig usage by TESO, plus or minus .1 Gig.

Usually when playing the required 'my little pony musical chairs' with my 8 alts, on or about the 6th alt.

ESO is a 32bit application and even on a 64 bit OS, its limit is normally 2gig unless you have /LARGEADDRESSAWARE turned on.

I thought ESO was not address space aware, so the /LARGEADDRESSAWARE flag did nothing. Will try changing that and see if I can get the application to go over 2gigs

I have 32 gigs of system ram, but so wish ESO was released in 64bit by default.