The issues related to logging in to the European PC/Mac megaserver have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Crown Store nasty glitch (at least I hope this isn't intended)

Ysne58
Ysne58
✭✭✭✭✭
I started out with 6000 crowns on each server.

Out of curiosity, I picked up the adventurer pack on the EU server, which brought my crowns on the EU server down to 4100.

I checked out crown store on my account on NA server -- there are only 4100 crowns on that account but there should be 6000 since I did not buy this on the NA . I have also not purchased anything else on the NA server.

@ZOS_GinaBruno what the heck is going on here?
  • olsborg
    olsborg
    ✭✭✭✭✭
    ✭✭✭✭✭
    The crown store is universal for your account, shared across to EU and NA, afaik.

    PC EU
    PvP only
  • Haqikah
    Haqikah
    ✭✭✭
    @Ysne58 I hope you contacted support besides this post on the forums; as in the end I don't think a forum community manager can do anything for you...
  • Ysne58
    Ysne58
    ✭✭✭✭✭
    @Haqikah yeah that is my next thing to do, but wanted to make sure community is aware of this. The crowns should not be cross server since purchases are not cross server.
  • starkerealm
    starkerealm
    ✭✭✭✭✭
    ✭✭✭✭✭
    The crown pool is shared across both servers. Anything you buy is not. So if you're playing on NA and log into the EU server, do NOT buy anything.
  • Ysne58
    Ysne58
    ✭✭✭✭✭
    Support ticket is 150321-002801.

    This will leave anyone who wants Imperial or revised Explorer pack on both accounts totally screwed, since they will have to be paying twice for it if what you say is true @starkerealm and @olsborg . It's also not fair since they are separate games for all practical intents and purposes.
  • Haqikah
    Haqikah
    ✭✭✭
    Hmmm, let me try if I understand the situation correctly.

    You have one account and are playing on both US and EU servers.
    Crowns are linked to an account.
    Anything one buys in the crown-store is server-specific, so one has to buy it twice.

    Do I understand the situation correctly?
    But doesn't an account apply to one server (EU or US)?
    Sounds strange to me that everything one buys only applies to a single server and not the complete account (if one can play on both EU and US with the same account).

    Might be related: I did read in the discussions on the console release I Zenimax stated that one needs a separate account for the console, so apparently the console is a different animal.
  • Noisivid
    Noisivid
    ✭✭✭✭
    so, mounts and pets aren't shared across the servers? I can understand the potions and maps not being shared, but things like "any faction any race" the mounts, etc... really should be applied to the whole account.
    Vogon Poet Laureate
  • Ysne58
    Ysne58
    ✭✭✭✭✭
    Nothing you buy is shared across servers. It appears however that the number of crowns you have is shared across servers -- which is just plain wrong if that was intended.
  • newtinmpls
    newtinmpls
    ✭✭✭✭✭
    ✭✭✭✭
    Ysne58 wrote: »
    I started out with 6000 crowns on each server.

    Out of curiosity, I picked up the adventurer pack on the EU server, which brought my crowns on the EU server down to 4100.

    I checked out crown store on my account on NA server -- there are only 4100 crowns on that account but there should be 6000 since I did not buy this on the NA . I have also not purchased anything else on the NA server.

    @ZOS_GinaBruno what the heck is going on here?

    Just to clarify - your NA server is NOT showing the adventure pack (the any character/ any race part) is not showing up?

    It makes sense to me that any given mount or item would only be on a particular server; however I had thought that buying the explorer or imperial options (or that part of the "packs") would function across servers.

    So maybe it's good that I found a physical copy of an early Explorer's pack edition.
    Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
    Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
    Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
    Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.
    ***
    Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
    House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
    Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis
  • UrQuan
    UrQuan
    ✭✭✭✭✭
    ✭✭✭✭✭
    Sadly, this is true, and it means that anyone who plays on both servers and wants to upgrade to the Imperial edition will now pay double what they would have paid prior to the Crown Store.
    Caius Drusus Imperial DK (DC)
    Bragg Ironhand Orc Temp (DC)
    Neesha Stalks-Shadows Argonian NB (EP)
    Falidir Altmer Sorcr (AD)
    J'zharka Khajiit NB (AD)
    Isabeau Runeseer Breton Sorc (DC)
    Fevassa Dunmer DK (EP)
    Manut Redguard Temp (AD)
    Tylera the Summoner Altmer Sorc (EP)
    Svari Snake-Blood Nord DK (AD)
    Ashlyn D'Elyse Breton NB (EP)
    Filindria Bosmer Temp (DC)
    Vigbjorn the Wanderer Nord Warden (EP)
    Hrokki Winterborn Breton Warden (DC)
    Basks-in-the-Sunshine Argonian Temp
    Someone stole my sweetroll
  • snowmanflvb14_ESO
    snowmanflvb14_ESO
    ✭✭✭✭
    Ysne58 wrote: »
    I started out with 6000 crowns on each server.

    Out of curiosity, I picked up the adventurer pack on the EU server, which brought my crowns on the EU server down to 4100.

    I checked out crown store on my account on NA server -- there are only 4100 crowns on that account but there should be 6000 since I did not buy this on the NA . I have also not purchased anything else on the NA server.

    @ZOS_GinaBruno what the heck is going on here?

    Did you check to see if your account on the NA server also shows the adventurer pack now.
    Magic is impressive but now Minsc leads SWORDS FOR EVERYONE!!
  • UrQuan
    UrQuan
    ✭✭✭✭✭
    ✭✭✭✭✭
    Ysne58 wrote: »
    I started out with 6000 crowns on each server.

    Out of curiosity, I picked up the adventurer pack on the EU server, which brought my crowns on the EU server down to 4100.

    I checked out crown store on my account on NA server -- there are only 4100 crowns on that account but there should be 6000 since I did not buy this on the NA . I have also not purchased anything else on the NA server.

    @ZOS_GinaBruno what the heck is going on here?

    Did you check to see if your account on the NA server also shows the adventurer pack now.
    It won't. We have had confirmation from ZOS in other threads that although there is only 1 pool of crowns between the 2 servers, nothing purchased on one server will appear on the other.
    Caius Drusus Imperial DK (DC)
    Bragg Ironhand Orc Temp (DC)
    Neesha Stalks-Shadows Argonian NB (EP)
    Falidir Altmer Sorcr (AD)
    J'zharka Khajiit NB (AD)
    Isabeau Runeseer Breton Sorc (DC)
    Fevassa Dunmer DK (EP)
    Manut Redguard Temp (AD)
    Tylera the Summoner Altmer Sorc (EP)
    Svari Snake-Blood Nord DK (AD)
    Ashlyn D'Elyse Breton NB (EP)
    Filindria Bosmer Temp (DC)
    Vigbjorn the Wanderer Nord Warden (EP)
    Hrokki Winterborn Breton Warden (DC)
    Basks-in-the-Sunshine Argonian Temp
    Someone stole my sweetroll
  • Daya
    Daya
    ✭✭
    It is not a glitch. The two servers share the crown pool, but your purchases only cover one server.

    It was mentioned in an earlier thread here: http://forums.elderscrollsonline.com/en/discussion/comment/1636486#Comment_1636486

    where it was said that:
    Crowns are applied to your account, but the items you purchase are available only on the megaserver you purchased them on. So, if you purchase something on the North American megaserver and something else on the European megaserver, the crowns you spend are coming from the same account-wide pool.
  • Ysne58
    Ysne58
    ✭✭✭✭✭
    I completely missed that. It's wrong, just wrong.
  • Vahrokh
    Vahrokh
    ✭✭✭✭✭
    ✭✭✭
    What's the problem? You got 6000 crowns, so you didn't "miss out" on crowns even if they are pooled.
    Actually, having crowns pooled allows those who have different age accounts to purchase stuff on the newer accout without using money. If crowns would not have been pooled you could have had say a 1000 crowns new account and you couldn't buy a flaming horse with it. Pooled with a 3000 crowns other accounts, instead, you can purchase the flaming horse even on the 1000 crowns account.
  • Ysne58
    Ysne58
    ✭✭✭✭✭
    If what you buy isn't account wide @Vahrokh, then the pool of crowns should not be either. That is the problem, particularly for newcomers who might want the imperial updgrade or any other feature like that.
  • ZOS_MichelleA
    ZOS_MichelleA
    ✭✭✭✭✭
    Hi, all! We are closing this thread because there is already a recent thread about this discussion.

    Keeping threads consolidated allows us to help players more efficiently and facilitates the visibility of different issues. We encourage you to head to that thread to continue your discussion. Thanks! :)
    Edited by ZOS_MichelleA on March 21, 2015 11:14PM
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
This discussion has been closed.