Everytime I change a graphic setting I have to alt-f4 out of the game and reload several times.

jamesharv2005ub17_ESO
jamesharv2005ub17_ESO
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Whenever I change any graphic settings I end up at a load screen that never goes away. I have to alt f4 out of the game. Then when I try to log back in I can never get to the char select screen. I again have to alt f4 out several times and reload before the game finally works again. This happens literally everytime I change anything in the settings which requires it to reload.
We have contacted our Customer support team to help you solve your issue.
  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    So no ideas on how I can fix this? Its annoying is all I know. I can just reload everything is fine. Still would like to fix it tho so I can change settings in high populated areas without having to reload the entire game.
  • Shewolf
    Shewolf
    Mine is doing the same thing. It played fine untill this F2P came out. I can't change my settings, it just sits there loading and I have to ALT Tab out and go into the task manager to turn off the game. Someone needs to fix this bug. I have a new computer that runs this game fine untill your patch. Now it's messed up.
    We have contacted our Customer support team to help you solve your issue.
  • Mix
    Mix
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    This is happening to me as well.

    It is VERY annoying as I am trying to troubleshoot another problem and was trying to change video settings to see if it would help. I tried changing them from in-game, from the character select screen and from the login screen and every time something is changed the load screen lasts for ages and I end up having to alt-F4 or End Process via the task manager.
    We have contacted our Customer support team to help you solve your issue.
  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    Well Im glad its not just me. Wish that someone from ZOS could give a little insight as to what causes this.
  • ZOS_MollyH
    Hello!

    @jamesharv2005ub17_ESO @Mix and @Shewolf - We have created tickets for our Customer Support team to contact you directly regarding the freezing you're experiencing. In order to determine the proper troubleshooting steps, we will need more information about your individual systems. The best way to get this resolved will be through responding to our Agents when they contact you!

    Thank you for your patience.

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  • timidobserver
    timidobserver
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    I get the same thing, but it does go away eventually. It just takes a really long time.
    V16 Uriel Stormblessed EP Magicka Templar(main)
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    V16 Redacted Ep Stam Sorc
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    V16 Jed I Nyte EP Stamina NB(retired)

  • Shewolf
    Shewolf
    I get the same thing, but it does go away eventually. It just takes a really long time.

    So are you saying do the change and just let it sit and load for until it's done? That could be anywhere from 2 to 10 mins. :(
  • Shewolf
    Shewolf
    ZOS_MollyH wrote: »
    Hello!

    @jamesharv2005ub17_ESO @Mix and @Shewolf - We have created tickets for our Customer Support team to contact you directly regarding the freezing you're experiencing. In order to determine the proper troubleshooting steps, we will need more information about your individual systems. The best way to get this resolved will be through responding to our Agents when they contact you!

    Thank you for your patience.

    TY. :smiley:
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