Error 11 After Update 6
Took me 24+ hours to download (yay Telstra) finally done and I am getting ERROR 11 MESSAGE.
1. I launch client and press PLAY it goes to play Cinematic and Starter Credits and crashes.
2. I have followed every instruction I can find. (Run as admin, check driver updates, check firewall settings, reset compatibility to XP, I have no repair button anywhere and so I have not needed to do this apparently.
3. I have sent off a request to SUPPORT and am awaiting assistance. 24 hours ago. They did reply once after mis-readinging my email they thought I was fixed o.O I have resubmitted.
I am getting impatient - please if anyone can assist me while I am waiting for assistance I would appreciate it
PS I am computer illiterate so speak very slowly and in easy to understand language please
Yours sincerely
frustrated gamer
1. I launch client and press PLAY it goes to play Cinematic and Starter Credits and crashes.
2. I have followed every instruction I can find. (Run as admin, check driver updates, check firewall settings, reset compatibility to XP, I have no repair button anywhere and so I have not needed to do this apparently.
3. I have sent off a request to SUPPORT and am awaiting assistance. 24 hours ago. They did reply once after mis-readinging my email they thought I was fixed o.O I have resubmitted.
I am getting impatient - please if anyone can assist me while I am waiting for assistance I would appreciate it
PS I am computer illiterate so speak very slowly and in easy to understand language please
Yours sincerely
frustrated gamer
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Attached is my Game Consultant report...
[Game consultant removed as it may contain personal information]Edited by ZOS_PierreL on March 7, 2015 3:18AM0 -
Sprotch_16_ESO✭✭✭To skip the intro
search for SET skippregamevideos "0" in the usersettings.txt
change the 0 to 1
Hope this helps1 -
ZOS_PierreL wrote: »
Ticket No = # 150304-002586 Someone has contacted me and advised me to run repair I FINALLY found the option - I was looking for it in the wrong place
my bad
I will try the repair function and hope it works. I am limited to 25 gbs per month here and download at a rate of 156kb/s . I have to beg my IP to give me extra. It is worth a shot.
Is it possible my bad connection broke the first download?
Edited by TryynityB on March 7, 2015 11:48PM0 -
Repairing and I find I have to re-download the entire 31+GB update again... really ?!?
Then my wireless thingy shut down and I have to pause/stop and restart my comp to get it working again. Run repair again and it wants to start from the beginning again !!!
GRRRR no way. What is up here? I also read other people doing REPAIR 4 TIMES and downloading the entire update from scratch!
I CANNOT do this. I guess I cannot play ESO anymore... maybe the next patch will fix it.
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ZOS_PierreL✭✭✭✭Your ticket has been escalated to our Escalation Team.They will come back to you as soon as possible.
If you have no answer from our team, please come back here.
Thank you for your patience.1 -
ZOS_PierreL wrote: »Your ticket has been escalated to our Escalation Team.They will come back to you as soon as possible.
If you have no answer from our team, please come back here.
Thank you for your patience.
Thank you Pierre.
- I am persisting since I read someone else did the repair and was fine. Fingers crossed only 1 REPAIR will do it.
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I have done everything instructed - still not working. Cries
Downloading newest patch and will try to update 1 more time and see.
I am wondering now if my updater is what is borked atm...
I would just keep trying if I had better internet - I do not blame ZOS totally for this... something is wrong somewhere, but others are having no issues. So I dont know 0 -
The patch sorted the Error 11 crash... and I can get to login in screen. I enter my details in and it goes to an seemingly endless load screen.
I am wondering now if all my other 'fiddling' has broken something else.
Fork I'm determined to beat this!!!
Edited by TryynityB on March 10, 2015 3:02AM0