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Constant game crashing!?

campwn
campwn
My comp has a new OS and 8gb of ram. Which are both new and no prior pc problems at all.
The new 1.6 patch is crashing my entire computer after a few minutes of play. Is there any way to fix this?
  • dawnhawk
    dawnhawk
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    I would recommend you contact technical support with a game consultant. There are too many unknowns happening that you haven't explained and they will work with you to get it running.

    Tech Support:https://help.elderscrollsonline.com/app/ask
    Game Consultant:https://help.elderscrollsonline.com/app/answers/detail/a_id/6690
  • EQBallzz
    EQBallzz
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    I'm getting something similar. Since patch last night I keep getting random crashes. It starts with the screen freezing and the game is unresponsive and then eventually I get the Windows error window stating that the program has stopped responding and do I want to wait or close the program. It seems to happen when I start to move/turn but only randomly so I can't reproduce it at will.
  • Saint_JiubB14_ESO
    Saint_JiubB14_ESO
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    Yeah this whole patch is unstable. Yesterday I was fine, played for hours straight. Tonight log in, DC'd twice in 40 minutes. I hear rollbacks are occurring in pvp and some zones. Although the OP's issue sounds more specific, actually sounds a lot like the old memory leak bug.
    You have enemies? Good. That means you've stood up for something, sometime in your life.

    Winston Churchill
  • Keepercraft
    Keepercraft
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    MY game crash to after patch...... :P
    Still waiting for Sithis.
  • Cinbri
    Cinbri
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    My game in 3 hrs of playing crashed 3 times, while in previous versions last crash was like 3 months ago
  • LtCrunch
    LtCrunch
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    I've crashed more in the last 28.5 hours than I have in the past 3 months or more. Several guildies also having similar issues. I also had terribly and unusually high latency almost all day, checked in other games and other servers, ran a repair. It's not on my end.
    NerdSauce Gaming
    Laughs-At-Wounds - Sap tanking since 03/30/14
    ßrandalf - Light armor tanking since 03/03/15
    Brandalf Beer-Belly - Tanking drunk since 12/30/16


  • sparafucilsarwb17_ESO
    sparafucilsarwb17_ESO
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    Getting frequent crashes too.
  • campwn
    campwn
    OK a found the solution!! For me it was being caused my my old addon folder. I would still crash with them disabled and deleted.
    Go to documents and find your elder scrolls folder. Drag it to your desktop for safe keeping or just scrap it if you do not care about your screen shots.
    When you re launch the game that folder in your documents will be regenerated. Now go ahead and get your new and updated addons.

    Note I also run the game as admin and set the priority to real time with the task manager. Go to details then right click eso.exe.

    Let me know if it works!
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