Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Servers down?

MADshadowman
MADshadowman
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Just got booted from the game and can't log back in. the news in the log in screen can also not be loaded.

What is wrong?
  • Prokonto
    Prokonto
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    i dont know which one u ask exacly but eu is up to me all time today
  • dharbert
    dharbert
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    I logged into the NA server just now with no problems.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    What server are you on, @MADshadowman?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • MADshadowman
    MADshadowman
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    i could log in now too, after like 10-15 minutes of trying. the ping is super super bad and i have disconnects all the time. the eso forum is also very slow for me.
  • MADshadowman
    MADshadowman
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    NA server, connecting from europe, germany. ping has been bad (up to 999+) very often today.

    I'm not using Wifi, i'm connected via lan cable. VDSL25, usually i have pings around 180-220
  • MADshadowman
    MADshadowman
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    Just rebooted my computer, now i get error code 200 when i try to login.
  • MADshadowman
    MADshadowman
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    And the forum is still acting up as well, long load times, sometimes the layout is displayed broken. Something seems to be really messed up in the connection between europe and NA
    Edited by MADshadowman on March 2, 2015 9:22PM
  • Majic
    Majic
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    I just logged in to NA from the U.S. No problems, pings normal and everything seems fine.

    I'm going to guess there's a local ISP problem or something on the transatlantic connection.

    YMMV, etc. :)
    Epopt Of The Everspinning Logo, Church Of The Eternal Loading Screen
    And verily, verily, spaketh the Lord: "Error <<1>>"
  • technohic
    technohic
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    I blame Net Neutrality. Thanks Obama.
  • MADshadowman
    MADshadowman
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    i traceroute'd the connection now and the last 3 hops are missing, not always, but very often.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hmm, doesn't sound like it's a widespread issue with the megaserver itself. If you haven't already, could you submit a ticket to our Support Team? https://help.elderscrollsonline.com/app/ask
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • MADshadowman
    MADshadowman
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    Hmm, doesn't sound like it's a widespread issue with the megaserver itself. If you haven't already, could you submit a ticket to our Support Team? https://help.elderscrollsonline.com/app/ask

    did so now.
  • Kragorn
    Kragorn
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    Maybe a bit late now but see posts '17 onwards in:

    http://forums.elderscrollsonline.com/en/discussion/151740/999-latency-and-insane-lag/p1

    and also this one:

    http://forums.elderscrollsonline.com/en/discussion/153956/terrible-latency/p1

    Last night there was clearly a problem in the upstream provider for ESO which in my case is affecting routing from one ISP while not at all affecting a second one, given its location it's going to possibly affect many people but maybe not huge numbers.
    Edited by Kragorn on March 3, 2015 6:17AM
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