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PTS Stuck At Requesting Character Load

XEVENEX
XEVENEX
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Anyone else having this issue? It's been like this for 30 minutes+
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Hi @XEVENEX - We're looking into this (please see this thread.) It's related to Cyrodiil.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
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  • Darlgon
    Darlgon
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    Hi @XEVENEX - We're looking into this (please see this thread.) It's related to Cyrodiil.


    @ZoS_JessicaFolsom. Interesting,, as I am experiencing a five min and counting load screen out of Coldharbor into Auridon with a brand new character right now, just out of tutorial.
    Power level to CP160 in a week:
    Where is the end game? You just played it.
    Why don't I have 300+ skill points? Because you skipped content along the way.
    Where is new content? Sigh.
  • ZOS_TristanK
    ZOS_TristanK
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    Can you let us know if you don't pop into the game in the next 5 minutes, @Darlgon?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Darlgon
    Darlgon
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    Darlgon wrote: »
    Hi @XEVENEX - We're looking into this (please see this thread.) It's related to Cyrodiil.


    @ZoS_JessicaFolsom. Interesting,, as I am experiencing a five min and counting load screen out of Coldharbor into Auridon with a brand new character right now, just out of tutorial.

    Interesting.. just came back from dinner and... was logged out.. with a big narrow black box saying "No error" in front of the main game screen.

    ROLF.. and logged back into.. Coldharbor screen, with me falling out of the portal out and dying.
    Edited by Darlgon on January 28, 2015 12:17AM
    Power level to CP160 in a week:
    Where is the end game? You just played it.
    Why don't I have 300+ skill points? Because you skipped content along the way.
    Where is new content? Sigh.
  • Thargs
    Thargs
    for me, it say maintenance, altho server show online and I just instaled the game like 30 min ago, and game data already corrupted, any idea why?
  • Darlgon
    Darlgon
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    Can you let us know if you don't pop into the game in the next 5 minutes, @Darlgon?

    @ZoS_TristanK As I commented above, before I refreshed my screen and saw your reply, I never made it. I saw a Dev Tracker post to close everything out and restart the launcher, so I right-click closed everything and tried again.

    This time. before my new character hit bottom .. or more accurately AS she hit bottom, she started back up the beam out of CH. Back to the Auridon load screen, this time at 10 min and counting.
    Power level to CP160 in a week:
    Where is the end game? You just played it.
    Why don't I have 300+ skill points? Because you skipped content along the way.
    Where is new content? Sigh.
    We have contacted our Customer support team to help you solve your issue.
  • ZOS_TristanK
    ZOS_TristanK
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    Thanks for the information, @Darlgon‌. If you aren't popping through to Auridon, it might help to close everything down again and try repairing the client.
    Thargs wrote: »
    for me, it say maintenance, altho server show online and I just instaled the game like 30 min ago, and game data already corrupted, any idea why?
    This is likely a separate issue. We recommend following the steps listed in this knowledge base article, @Thargs.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Aromak
    Aromak
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    I was also having this infinite requesting character message, closed game and launcher, restarted, then selected another toon, worked quickly.
  • ZOS_TristanK
    ZOS_TristanK
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    @Silent_soldier649 What zone is the character who isn't loading in?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Aromak
    Aromak
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    Deshaan
  • ZOS_TristanK
    ZOS_TristanK
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    Thanks for the information! We'll be looking into this further, but for now, if you're not zoning properly with a character after 10 minutes of waiting at a loading screen, we recommend playing on different character or in a different area for about 30 minutes. After about 30 minutes, you're welcome to try zoning again and you may have better luck.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • cschwingeb14_ESO
    cschwingeb14_ESO
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    Every single character I have on PTS is stuck in loading screen. Most are in Auridon, one is in Bal Foyen.

    The first time I logged in, I was able to log in one character (in Cyrodiil) and play normally for a while. During that time I ported to Bal Foyen and logged out. Can't log in with any of my transferred characters after that.

    I deleted a character and created a new template character (VR14). I am able to log in with that guy. But testing without levelled/morphed skills is pretty rough

    I have tried several different times over the past couple hours with no success
  • Drazek
    Drazek
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    Well at least you can get that far, fatal error11 when I click play on the pts server after hours of downloading and repairing and dowloading again, guess I'll try everything out when it hits the live servers, going over my data limit as it is
  • Gorthax
    Gorthax
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    I can't log my sorc. He was in PvP last and I sat at requesting character for 1 hour before I gave up earlier
  • Darlgon
    Darlgon
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    I finally got in with my new character. Thanks for the help.
    Power level to CP160 in a week:
    Where is the end game? You just played it.
    Why don't I have 300+ skill points? Because you skipped content along the way.
    Where is new content? Sigh.
  • Aromak
    Aromak
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    **UPDATE** had issues logging in with one toon yesterday, worked on another, but tried it today and everything is working beautifully! Thanks for the fast response and action ZOS! Excited to check out PTS even more today :)
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