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Zenimax Please Be Vigilant with the Cash Shop

Korah_Eaglecry
Korah_Eaglecry
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Right now youre hopeful things will work out. Youre hopeful people will take to the Crown Points and the Cash Shop. And with the influx of gamers that will be looking to experience the game day to day for free. This will definitely happen. Before you know it youll be swimming in Crown Points like Scrooge McDuck. And I cant fault you for that. By far the B2P Model will benefit your company much more then the Sub Model. But these sorts of models, if not carefully done, will come back to bite you in the *** in just a few short years.

Look at any MMO out there currently and youll notice the majority of them made the mistake of crossing that fine line of Vanity-Pay 2 Win. And while those choices boosted the companies short term earnings. It later sent those same 'whales' and Cash Shop purchasers running for other games. Im currently one of them.

Let me tell you a little story about another game that started out as a Sub and two years in had to transition to F2P. They had a large fandom they could have leaned on had they done things properly. But they decided to launch after two measely years of development. And even 5 years in currently they are one of the most content empty MMOs out there. But even with all of that many of their subscribers and even F2P gamers stuck with them. Because of the IP they worked under. This game? Star Trek Online.

Star Trek Online: Delta Rising turned numerous mechanics in the game into grindy nonsense where your only hope was their Cash Shop. Sure their store started out innocently enough. You bought bridge skins and ship skins for your ships. But eventually they went down the wrong path. And its quite evident where they went wrong and why.

Players, subscribers and the F2Pers alike, began asking for more then skins. They wanted new ships, abilities and consoles (gear). And Cryptic answered with ships and consoles (gear) that slowly and inevitably lead to a power creep. Their lockbox gambling mechanics added fuel to this fire and before long the game was essentially a P2W mess. If you werent DPS you werent wanted. If you didnt have the latest Cash Shop/LockBox Ship and Console you were laughed out of their endgame quests and dying PvP maps.

Delta Rising, their second expansion since going F2P, was a huge flop. They added all sorts of things to the game meant to pressure and milk their playerbase. Not two weeks into its Launch they began running events back to back to keep people logging in. Even their long time 'whales' began shutting their wallets and looking to other games. I wouldnt consider myself a whale but in that game Ive got quite a few purchases in their Cash Shop including Ship Packs which arent cheap. So Im saying this as someone that will more then likely participate in the Crown Shop.

Not everything the subscribers and B2Pers will ask for needs to go into that shop. Be weary of what it does for the player and how it effects the game. Even those who willingly and sometimes enthusiastically participate in these Cash Shops and spend large amounts of money outside of a sub have a limit. And if you **** off those throwing that much money at you. You can be sure your long term financial goals will be hard to meet.
Penniless Sellsword Company
Captain Paramount - Jorrhaq Vhent
Korith Eaglecry * Enrerion Aedihle * Laerinel Rhaev * Caius Berilius * Seylina Ithvala * H'Vak the Grimjawl
Tenarei Rhaev * Dazsh Ro Khar * Yynril Rothvani * Bathes-In-Coin * Anaelle Faerniil * Azjani Ma'Les
Aban Shahid Bakr * Kheshna gra-Gharbuk * Gallisten Bondurant * Etain Maquier * Atsu Kalame * Faulpia Severinus
What is better, to be born good, or to overcome your evil nature through great effort? - Paarthurnax
  • grimjim398
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    It's very sweet that you think Zenimax is going to listen your earnest advice. I wish you the best of luck.
  • JamilaRaj
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    Don't worry, ZOS will be vigilant. I dare to say they'll focus on cash shop more than on anything else.
  • SantieClaws
    SantieClaws
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    Quote from the AMA

    Our goal with the Crown store is to offer convenience and cosmetic items. Convenience will allow people to save themselves time. It will not allow people to get the best items or become more powerful in the game than another player could achieve. I will say openly that some people feel 'time-saving' items are buy-to-win such as being able to gain experience faster. But our perspective is that removing time barriers is something players want, without providing an unfair advantage in power.
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  • egosumacunnus
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    Zos does not care for your opinion only how much you will spend and how long for.
    If real life had a block function i would go out more.

    Proud to have spent a year paying to BETA test ESO for consoles.

    Error Code 301
  • Korah_Eaglecry
    Korah_Eaglecry
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    Quote from the AMA

    Our goal with the Crown store is to offer convenience and cosmetic items. Convenience will allow people to save themselves time. It will not allow people to get the best items or become more powerful in the game than another player could achieve. I will say openly that some people feel 'time-saving' items are buy-to-win such as being able to gain experience faster. But our perspective is that removing time barriers is something players want, without providing an unfair advantage in power.

    Yeah I got a similar answer from them when asking what their process was for deciding what did and didnt go into the store.

    'Convenience and Customization is the goal. If it saves time it was considered. If it makes you look cool, it was definitely considered.'

    It was a very well worded response that kind of danced around the fact that people are concerned about P2W.
    Penniless Sellsword Company
    Captain Paramount - Jorrhaq Vhent
    Korith Eaglecry * Enrerion Aedihle * Laerinel Rhaev * Caius Berilius * Seylina Ithvala * H'Vak the Grimjawl
    Tenarei Rhaev * Dazsh Ro Khar * Yynril Rothvani * Bathes-In-Coin * Anaelle Faerniil * Azjani Ma'Les
    Aban Shahid Bakr * Kheshna gra-Gharbuk * Gallisten Bondurant * Etain Maquier * Atsu Kalame * Faulpia Severinus
    What is better, to be born good, or to overcome your evil nature through great effort? - Paarthurnax
  • BlueIllyrian
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    Oh they will, no worries, they will take real good care of the cash shop.
  • Jennifur_Vultee
    Jennifur_Vultee
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    Quote from the AMA

    Our goal with the Crown store is to offer convenience and cosmetic items. Convenience will allow people to save themselves time. It will not allow people to get the best items or become more powerful in the game than another player could achieve. I will say openly that some people feel 'time-saving' items are buy-to-win such as being able to gain experience faster. But our perspective is that removing time barriers is something players want, without providing an unfair advantage in power.

    Yeah I got a similar answer from them when asking what their process was for deciding what did and didnt go into the store.

    'Convenience and Customization is the goal. If it saves time it was considered. If it makes you look cool, it was definitely considered.'

    It was a very well worded response that kind of danced around the fact that people are concerned about P2W.

    New armor with twice the stats of crafted armor would be convenient and save me time mowing through mobs and probably make me look cool...its a slippery slope Zenimax. Today its potions and soul gems...tomorrow it could be new armor with stat boosts.

    "Whoever is careless with the truth in small matters cannot be trusted with important matters." – Albert Einstein

    Treat a customer fairly and they will remember you. Treat a customer poorly and they never forget.

    Imperial City: Zerg, gank or die.
  • Korah_Eaglecry
    Korah_Eaglecry
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    Quote from the AMA

    Our goal with the Crown store is to offer convenience and cosmetic items. Convenience will allow people to save themselves time. It will not allow people to get the best items or become more powerful in the game than another player could achieve. I will say openly that some people feel 'time-saving' items are buy-to-win such as being able to gain experience faster. But our perspective is that removing time barriers is something players want, without providing an unfair advantage in power.

    Yeah I got a similar answer from them when asking what their process was for deciding what did and didnt go into the store.

    'Convenience and Customization is the goal. If it saves time it was considered. If it makes you look cool, it was definitely considered.'

    It was a very well worded response that kind of danced around the fact that people are concerned about P2W.

    New armor with twice the stats of crafted armor would be convenient and save me time mowing through mobs and probably make me look cool...its a slippery slope Zenimax. Today its potions and soul gems...tomorrow it could be new armor with stat boosts.

    I recall them actually answering this in the reddit but Ill have to hunt down the response.

    Regardless. What they say today may very well not be what we see tomorrow.
    Penniless Sellsword Company
    Captain Paramount - Jorrhaq Vhent
    Korith Eaglecry * Enrerion Aedihle * Laerinel Rhaev * Caius Berilius * Seylina Ithvala * H'Vak the Grimjawl
    Tenarei Rhaev * Dazsh Ro Khar * Yynril Rothvani * Bathes-In-Coin * Anaelle Faerniil * Azjani Ma'Les
    Aban Shahid Bakr * Kheshna gra-Gharbuk * Gallisten Bondurant * Etain Maquier * Atsu Kalame * Faulpia Severinus
    What is better, to be born good, or to overcome your evil nature through great effort? - Paarthurnax
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