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https://forums.elderscrollsonline.com/en/discussion/668861

Lost 68 Mastic Upgrade Materials That Were In My Bank

Palidon
Palidon
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Somehow between 1/6/15 and today 1/7/15 I lost all the Mastic upgrade materials I had stored in my bank. Found out when I went to upgrade a bow I had just crafted.
Now I either have to buy Mastic from another player or start deconstructing purple bows. Totally unsatisfactory and my question to ZOS is what are you going to do about it?
We have contacted our Customer support team to help you solve your issue.
  • Gyudan
    Gyudan
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    1) You're lucky it's not rosin or a "valuable" material.
    2) Contact support (/help ingame) directly. They're the only ones able to help you.
    Wololo.
  • ZOS_TristanK
    ZOS_TristanK
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    Hey there, @Palidon. We've gone ahead and put in a ticket with Support for you. They'll be happy to review your bank and see where the materials went.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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