Stuck in Cyrodiil delves again ZOS

Koensol · January 2015

ZOS, can you please explain to me why you excluded the delves in cyrodiil from the campaign population count? Yesterday evening I was just gathering some skyshards in between some pvp and when wanting to go out of echo cave I got the message: "area is full" or something like that. This is intended? If so, it is highly idiotic design because it punishes you for exploring the world and doing your content.

I ended up having to use /unstuck, to get out of there and paying the (also idiotic) gold price for having to do so. The gold price isn't much and that is not the point, but WHY ON EARTH do you let players pay for getting stuck and wanting to get out? This is totally beyond me.

ThyIronFist · January 2015

Aye its been like that since the start, enter a dungeon while population is locked, and you are [snip]. Its *** but I dont think ZOS even cares anymore.

[Moderator Note: Edited per our rules on Cursing & Profanity]

Roechacca · January 2015

First I've heard of this . Interesting . Did You /Bug report ?

Agrippa_Invisus · January 2015

Have you tried resetting your router?

Reverb · January 2015

Did the delve at least have all the bosses needed for the achievement? If it did, I think I'd take the tradeoff for being stuck there.

Kidding, that's s**t that it still happens.

Koensol · January 2015

Reverb wrote: »

Did the delve at least have all the bosses needed for the achievement? If it did, I think I'd take the tradeoff for being stuck there.

Kidding, that's s**t that it still happens.

Hehe, to be honest I couldn't even tell you at this point. Was just there for the skyshard. I assume tons of people have /bug'ed this issue already. And its still in the game after 9 months...

Oh and lol @agrippa_invisus .Are you ZOS employee under cover?

SLy_Kyti · January 2015

Agrippa_Invisus wrote: »

Have you tried resetting your router?

Or turn off your addons? j/k

This has been reported since launch by myself and guildies, it sux that it still happens. I'm sure its on a bug list somewhere ( picture the warehouse in Indiana Jones and the Arc being secured there) on someone's desk, that no longer works at ZOS.

Enodoc · January 2015

Is this really the case game-wide, or is it an occasional bug that pops up? I was sure when testing this that the people in the delves are counted towards the population limit.

They need to make sure that this is fixed when Imperial City comes out, or there will be even more trouble as people move between the city districts/sewers and the Cyrodiil parent zone, which is likely to happen a lot more than people going in and out of delves.

Koensol · January 2015

Enodoc wrote: »

Is this really the case game-wide, or is it an occasional bug that pops up? I was sure when testing this that the people in the delves are counted towards the population limit.

They need to make sure that this is fixed when Imperial City comes out, or there will be even more trouble as people move between the city districts/sewers and the Cyrodiil parent zone, which is likely to happen a lot more than people going in and out of delves.

Good point! I hadn't thought of that. I could go and test it while the campaign is full, later today or tomorrow. But I have a hunch it is indeed the case for all delves.

Jahosefat · January 2015

You couldn't travel to a guest campaign either?

Koensol · January 2015

Jahosefat wrote: »

You couldn't travel to a guest campaign either?

And have to sit in a queue afterwards? No thanks.

Enodoc · January 2015

Koensol wrote: »

Jahosefat wrote: »

You couldn't travel to a guest campaign either?

And have to sit in a queue afterwards? No thanks.

Wait, did you manage to /stuck yourself right back to the entry gate immediately? And therefore overcome the error? If so, you would have also overcome the pop cap, and the issue therefore cannot be based on the pop cap.

Koensol · January 2015

Enodoc wrote: »

Koensol wrote: »

Jahosefat wrote: »

You couldn't travel to a guest campaign either?

And have to sit in a queue afterwards? No thanks.

Wait, did you manage to /stuck yourself right back to the entry gate immediately? And therefore overcome the error? If so, you would have also overcome the pop cap, and the issue therefore cannot be based on the pop cap.

Yes, /stuck had me end up at the entry gate. But that is via another route than the door, which might be the problem. Trying to exit the door gave me messages saying the instance was full. Still, if im on a delve run, I don't feel like /stuck all the time.

hammayolettuce · January 2015

QUESTION: Why are you doing PvE in a pop locked campaign?

I'm not trying to discount the point of the original post. This is definitely something that should be fixed. It's kind of infuriating to know that while I'm stuck in queue and unable to help bust the EP zerg, you're collecting mushrooms to complete Capstone Caps for the 50th time.

Fruitdog · January 2015

Hmmm, PVEing on Thornblade. To each his own, I guess.

Koensol · January 2015

Fruitdog wrote: »

Hmmm, PVEing on Thornblade. To each his own, I guess.

hammayolettuce wrote: »

QUESTION: Why are you doing PvE in a pop locked campaign?

I'm not trying to discount the point of the original post. This is definitely something that should be fixed. It's kind of infuriating to know that while I'm stuck in queue and unable to help bust the EP zerg, you're collecting mushrooms to complete Capstone Caps for the 50th time.

I was just taking a small break from doing PvP, and get skyshards while at it. I do not feel the need to log over to haderus to do my delves. Sorry.

Roechacca · January 2015

Picking mushrooms whilst PvP is a foot ? Mutiny !

Junipus · January 2015

Did you try farting in a westerly direction?

Hughezy · January 2015

Agrippa_Invisus wrote: »

Have you tried resetting your router?

Here in Australia we ain't got no routers

Observant · January 2015

Hughezy wrote: »

Agrippa_Invisus wrote: »

Have you tried resetting your router?

Here in Australia we ain't got no routers

You don't have a LAN network connected to your modem?

LonePirate · January 2015

If you want this issue fixed, then I would recommend framing it in a manner that affects the consoles release. That is the only thing that seems to matter to ZOS right now.

Jahosefat · January 2015

Koensol wrote: »

Jahosefat wrote: »

You couldn't travel to a guest campaign either?

And have to sit in a queue afterwards? No thanks.

Well you were doing a delve

Cody · January 2015

Shows you how stupid I am; I have played since beta and never knew of this, and I did a lot of quests and delves in cyrodiil:/

Enodoc · January 2015

Just tested this myself for the sake of it and encountered exactly the same thing, so it doesn't appear to be occasional as I suggested above. Although I did manage to get out on my second try, but maybe the queue had disappeared by then. Tested again to see what would happen with /stuck, and I actually got the same error, so /stuck will not always get you out. After which, I really was stuck, as you can only use it once per hour. And it still took my gold.
@ZOS_BrianWheeler‌ @ZOS_TristanK‌

Error message: "The destination is full."

Campaign: Thornblade (EU)
Population Status: Full
Delve: Serpent's Hollow Cave

Here's the /bug report I submitted:

I cannot get out of a delve (Serpent's Hollow Cave, Thornblade EU) because the "Destination is full". I tried to use /stuck, but received the same error message. Then I could not use /stuck again because it thought I had already used it. And it also charged me the standard price for using it without me getting unstuck.
Are delves within Cyrodiil not counted as part of the population cap? Or is there a conflict with the campaign queue when you try to exit a delve?
With Imperial City on the way, there cannot be these issues, as people will be moving in an out of the main Cyrodiil zone and between the City Districts and Sewers all the time.

I'm still in here now, and I'm pretty sure I'll be able to get out by travelling to my guest campaign, but as you said, that shouldn't have to be the answer. I'm going to /help and see is anyone replies.

ZOS_TristanK · January 2015

Hey, folks. Thanks for your reports. We've passed this thread up the chain and appreciate all of the information.

Enodoc · January 2015

Correction: it didn't take my gold, or rather, it did but it gave it back again. Somehow I was also able to try /stuck again, but that still didn't work.

So I got bored of waiting for someone to reply to my /help (was I supposed to "wait 1 min" with the Support screen still open? Because I was being attacked and that was not possible) and travelled to my Guest campaign (Chillrend) and back. Queue length for Thornblade was 24 when I joined it at that time.

I think the only reason I was able to get out of the delve the first time was because there was no queue.

Koensol · January 2015

Wow a dev response! Thanks @ZOS_TristanK for sending this information up the chain so we might see it fixed. And thanks @Enodoc for reinforcing this issue and testing it out yourself!