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What is it with the Infinite Loading Screens lately?
Lord_Kreegan
✭✭✭✭✭
/vent
BOOM!
I'm beginning the battle with Mannimarco on one of my alts; his graphic depiction hasn't even appeared yet. Abnur is teleported away; the first skeleton materializes, the head not even showing yet, and... LOADING SCREEN.
This is, unfortunately, not an uncommon occurrence lately; always at a very inopportune time...
There hasn't been a client-side patch, yet this is occurring much more frequently than it should be, so I presume it has to be something server-side. But there hasn't even been a maintenance standdown on the server, so nothing should have changed there...
CPU is running at 22% for eso.exe and 28% overall, so that's not it; network is at a very small fraction of capacity; memory is sitting at 3.3Gb like it normally is when this game is running, with 1.4+Gb committed to eso.exe. Everything like it usually is...
But BOOM!! Here comes a LOADING SCREEN... thirty minutes and three cups of coffee later, I'm still on a LOADING SCREEN.
Since this is part of the main story arc, I've done this on multiple alts before; I have it down to a science... but I haven't planned for a LOADING SCREEN as part of Mannimarco's attack. Obviously, I need new tactics now; ZOS has decided it was getting too easy for me.
Okay... /vent off...
BOOM!
I'm beginning the battle with Mannimarco on one of my alts; his graphic depiction hasn't even appeared yet. Abnur is teleported away; the first skeleton materializes, the head not even showing yet, and... LOADING SCREEN.
This is, unfortunately, not an uncommon occurrence lately; always at a very inopportune time...
There hasn't been a client-side patch, yet this is occurring much more frequently than it should be, so I presume it has to be something server-side. But there hasn't even been a maintenance standdown on the server, so nothing should have changed there...
CPU is running at 22% for eso.exe and 28% overall, so that's not it; network is at a very small fraction of capacity; memory is sitting at 3.3Gb like it normally is when this game is running, with 1.4+Gb committed to eso.exe. Everything like it usually is...
But BOOM!! Here comes a LOADING SCREEN... thirty minutes and three cups of coffee later, I'm still on a LOADING SCREEN.
Since this is part of the main story arc, I've done this on multiple alts before; I have it down to a science... but I haven't planned for a LOADING SCREEN as part of Mannimarco's attack. Obviously, I need new tactics now; ZOS has decided it was getting too easy for me.
Okay... /vent off...
7
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Alphashado✭✭✭✭✭
✭✭I'm not experiencing any new load screen issues myself. Every once in a while I get an infinite loading screen when I zone out of a dungeon. I have to tab out and close the game. But I've been having that issue for quite some time, and it's rare.0 -
Black_Wolf88✭✭✭the loading screen issue started with patch 1.5.2 and continued since. its a pain because its ruins so much and is a constant annoyance.
every single time you go into a loading screen your actually surprised that it ended within 5sec to 1min as you usually get infinite loading screen 50% of the time.
especially in cyrodiil and after being in dungeons/instances the infinite loading screen have a habit of appearing."The key to immportality is first living a life worth remembering." -Bruce Lee1 -
firstdecan✭✭✭✭✭
✭It's a game feature allowing you an opportunity to appreciate the loading screen artwork.7 -
AshySamurai✭✭✭✭✭
✭I get kick to login screen without any error every day at least once. And infinite loading screen ofc.Make sweetrolls, not nerfs!3 -
Moonshadow66✭✭✭✭✭
✭I'm having the same problem, and yes, it appears even more often after update 5. I can tell by the sound of my computer when it won't load anymore, it's like the memory gets emptied, and that was it. When the game is running the PC sounds like at the airport, and when it doesn't load anything anymore, it goes back to the normal loudness.
It's not only the loading screens when leaving a dungeon and such, also when I'm just walking around outside I get random loading screens. The latter actually does load and I can continue, but it's annoying either way.Venus Ocean - Breton Sorceress VR16, EP, Tamriel Hero | Gixia - Breton Sorceress VR16, EP, Tamriel Hero
Frances Demnevanni - Breton Dragonknight VR16, EP, Tamriel Hero | Raygee - Breton Nightblade VR16, EP, Tamriel Hero
Lady Olivieri - Breton Nightblade VR16, EP, Tamriel Hero | Donna Demnevanni - Breton Templar VR16, DC, Tamriel Hero
Elaine Benes - Breton Templar VR16, EP | Ray McCluck - Breton Sorcerer VR16, EP
Moonshadow Demnevanni - Dunmer Dragonknight Lvl 50, EP | Jamie Stacey - Redguard Templar Lvl 50, EP
Caia Cosades - Imperial Nightblade, EP0 -
Lord_Kreegan✭✭✭✭✭If this was SW-TOR and the Hero engine, I'd say that the loading screens pop up to let the client "catch up"; that's EA/BioWare's explanation of their loading screens... which is reasonable, I guess, except they tie dead reckoning algorithms into the problem for a little extra "spice". If you're on autorun when a SW-TOR loading screen pops up, you'll autorun right off a cliff... or; my favorite, since they don't properly check the z-coordinate when they use dead reckoning; you'll run off some high stairs and continue at the elevation you started... can be fun when the loading screen disappears and you're 100 feet in the air. Luckily, that didn't happen too often (the stairs, not the loading screens; the loading screens happened all the time)...
The fanbois insist ZOS only used the Hero engine for prototyping quests and graphics during development while they were developing their own engine; but there sure seems to be a lot of similarities in performance... especially problematic performance. I wonder if ZOS did the same thing as BioWare and built their engine on top of the Hero engine.
This game has the same lmitations and same core problems: lack of memory management, "phasing", graphical hitching, freezing, random crashes, and the infinite loading screens... and the SW-TOR female characters all have big butts.2 -
hutchinsonhatch✭✭✭ers101284b14_ESO wrote: »It only happens to certain people at certain times because....reasons.
I can actually reproduce this phenomenon in Auridon, when I run from wayshrine to crafting area immediately after my character appears on the screen. I assume, the content hasn't been completely loaded into memory.0 -
Lord_Kreegan✭✭✭✭✭hutchinsonhatch wrote: »ers101284b14_ESO wrote: »It only happens to certain people at certain times because....reasons.
I can actually reproduce this phenomenon in Auridon, when I run from wayshrine to crafting area immediately after my character appears on the screen. I assume, the content hasn't been completely loaded into memory.
Yes.
I assume they're using caching techniques to minimize loading times for graphics when you cross zone/sub-zone boundaries, but caching introduces its own problems. When there is a major change (such as using a wayshrine to move between areas), the engine has to not only load the new vertices, textures, etc. for graphical objects, it also has to clear out the objects already in the cache. Since they're using a disk cache (same as SW-TOR), you can hear the disk thrashing...
BUT...
It shouldn't lock up the game.
In SW-TOR, you could actually delete the disk cache before playing (the engine simply created a new one) and the game ran much more smoothly for a couple of hours (no need to clear out the cache). I haven't found an identifiable caching file for ESO yet, so it's probably embedded in the other files.Edited by Lord_Kreegan on December 17, 2014 1:36PM0 -
Maidenname✭✭✭I called it ETERNAL LOADING SCREEN.... And yes, it happens to me ALL DAY, EVERYDAY! It is annoying,... travelling from 1 keep to another by transitus shrine or jump into a dungeon or leaving the dungeons...whether it's pledge dungeons or quest Craglorn dungeon. This is annoying if you are with a group helping in skyshards or dolmens or whatever reasons. I can't imagine how bad it will be if a newbie or new alt running with a pug group for that kind of achievements, no one will wait that long for you except if it's Guild organized runs.
Initially I thought it was the Add ons that causes it, but turning them off didn't improve the speed of loading screen. Fix it please Zenemax...this is getting old!!!!He who knows others is intelligent; he who understands himself is enlightened;
He who is able to conquer others has force, but he who is able to control himself is mighty.
*** Beta player3 -
Gyudan✭✭✭✭✭
✭✭I've been getting very long loading screens every time the group gets reformed after trials and players get sent back to their previous locations.Wololo.0 -
OrphanHelgen✭✭✭✭✭
✭✭I can confirm that this is a problem. I have it too all the time. But I see someone does not have this problem at all, so maybe it is different from server to server. I am having this trouble on Ebonhearth, EU server.PC, EU server, Ebonheart Pact
Finally a reason not to play League of Legends0 -
Slurg✭✭✭✭✭
✭✭There's a thread on this over in Customer Support. Lots of people are having this problem.
Spoiler (but no surprise): ZOS says the problem is on the user's side and to submit a support ticket.Happy All the Holidays To You and Yours!
Remembering better days of less RNG in all the things.0 -
Olern✭✭✭I get this quite often when I zone into Grahtwood (Elden Root)and run to the Undaunted area.. As soon as I get ready to leave the tree, this happens.0
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ZOS_GinaBrunoCommunity ManagerThanks very much for the details and repro steps on this, guys. We'll dig into it and see if there's a larger issue here.3 -
Dagoth_Rac✭✭✭✭✭
✭✭✭✭✭I get this quite often when I zone into Grahtwood (Elden Root)and run to the Undaunted area.. As soon as I get ready to leave the tree, this happens.
I get this a lot when leaving the big tree in Elden Root, too. I do Undaunted from Stormhaven, not Grahtwood, but I still see this unexpected loading screen when leaving the big tree. Only seems to happen when leaving via the south arch/exit of the big tree. The other two ways in and out of the big tree are OK.
While I only get that loading screen via the south exit, I get universally bad performance in Elden Root. I avoid that town as much as possible. If
I am in AD, I much prefer making my "home base" Vulkhel Guard or Raw'khel because I can get my vend/bank/repair/decon done so much faster due to the superior game performance compared to Elden Root.
I have tweaked all kinds of graphical settings and they make little difference in Elden Root. FPS just drops to the teens and single digits constantly. I have similar problems in caves in Grahtwood.1 -
derpsticks✭✭✭✭@Lord_Kreegan
I would love to setup a ramdisk to store the on disk cache while in use. I bet the performance increase would be amazing.0 -
Savitar✭✭✭@Lord_Kreegan
There is a cache file. It's mainly geared towards the graphic textures, so I don't know how much it may or may not affect the endless load screen.
Also, on first load after deleting this cache, it takes a bit to load back into the game. They used to suggest deleting this file during beta when the game was being a pain or textures not populating quickly.
Could be a help or not, but something to tinker with.
The file is the ShaderCache.cooked file located in:
/Documents/Elder Scrolls Online/live0 -
dharbert✭✭✭✭✭
✭✭ZOS_GinaBruno wrote: »Thanks very much for the details and repro steps on this, guys. We'll dig into it and see if there's a larger issue here.
No digging required. There is a larger issue. I get the infinite loading screen multiple times per day, every single day. And that used to not be the case.Edited by dharbert on December 17, 2014 4:13PM3 -
Lord_Kreegan✭✭✭✭✭@Lord_Kreegan
There is a cache file. It's mainly geared towards the graphic textures, so I don't know how much it may or may not affect the endless load screen.
Also, on first load after deleting this cache, it takes a bit to load back into the game. They used to suggest deleting this file during beta when the game was being a pain or textures not populating quickly.
Could be a help or not, but something to tinker with.
The file is the ShaderCache.cooked file located in:
/Documents/Elder Scrolls Online/live
Thank you. Sincerely. I don't remember this being mentioned in Beta.
I'm going to tinker with it a bit.
EDIT:
For a cache, it's a surprisingly small file: only 7.82MB; the cache in SW-TOR was force-set to 1GB.
EDIT#2:
Renamed the original file. The game created a new ShaderCache.cooked file immediately after launch (not at the launcher, but after ESO.exe started up). At that time the file was 533 bytes, so basically nothing more than a file structure with essentially no contents.
On reaching the character-select screen; that is, before a character is even selected such that textures/shaders are even identified for the location where a character is at, the file grew to 7.81MB. This suggests that it certainly isn't a texture file per se (since it would then be a lot larger and wouldn't have loaded textures at that point during execution); I'm guessing it's an indexing file for textures/shaders.
I played for about a half-hour. NO HITCHING. None. Nada. Nil. Zip. Keine. Nitchs. Non. However, I wasn't in one of the large cities like Elden Root and a half-hour of game time isn't enough to cause much in the way of memory fragmentation, so this certainly wasn't a definitive test.
But, again, NO HITCHING at all. Usually the hitching in ESO starts up fairly early in a game session. That being the case, I suggest (but only suggest) the ShaderCache may be related to the graphical hitching problems we've been seeing. That doesn't mean it's related to the loading screen issue, though...
On ending the short play session the file size was back to 7.82MB.
I'll play with it some more this evening, actually go into Elden Root. Wouldn't hurt to have some other folks testing this out, too.Edited by Lord_Kreegan on December 17, 2014 6:04PM0 -
capcody✭✭✭i get a long if not never ending loading screen of death. when i log in, and i am in cryidle. and i take the port to another fort/or forward camp. it only happens on the first port i take upon logen in. after that its fine.. if i was dead upon log in and want to spawn at a fort or forward camp.. same thing. loading screen of death. usually ends in alt f4.0 -
Observant✭✭✭✭I have yet to see a player DPS enough to overcome the Loading Screen Boss...
Well played ZOS.Vehemence2 -
Robocles✭✭✭✭✭Agreed on Elden Root... that area sucks rocks. And, yes, I've played with graphics settings (though I have little issue except in Cyrodill... sniff) and my broadband reads nearly 50 up and 50 down when I'm having these issues.0
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SteveCampsOut✭✭✭✭✭
✭✭I have to suggest that as they've been updating this game and adding content right and left, it is highly likely that it is outgrowing the original minimum system requirements. I was experiencing these loading screens with increasing frequency and duration until I broke down and bought myself a new MSI GT70 gaming laptop with 24 Gigs RAM, 6 Gigs dedicated Video RAM, 256GIG SSD Boot drive and 1 TB HD. I no longer see ANY random loading screens! Ok, well I think I saw one once for a microsecond but I could have been hallucinating..... So, I suggest a new PC is in order....
@ֆȶɛʋɛƈǟʍքֆօʊȶ⍟
Sanguine & Psijic Group Beta Tester.
NA Server:Steforax Soulstrong CH782 Sorcerer ADEU Server:
Grumpy Kahjiti CH782 Dragonknight AD
Rheticia Le Drakisius CH782 Nightblade DC
Razmuzan Thrasmas CH782 Templar EP
Sheenara Soulstrong CH782 Dragonknight DC
Erik Ramzey CH782 Nightblade AD
Growling Kahjiti CH782 Nightblade EP
One of Many Faces CH782 Sorcerer DC
Grumpasaurus Rex CH782 Warden DCGuildmaster of Pacrooti's Hirelings AD Based LGBT Friendly Guild.
Stefrex Souliss CH701 Sorcerer AD
Grumpy Kahjiti CH701 Dragonknight DC
Slithisi Ksissi CH701 Nightblade EP
Pokes-With-Fire CH701 Dragonknight AD
Josie-The-Pussi-Cat CH701 Templar AD
Stug-Grog M'God CH701 Templar DC
One With Many Faces CH701 Nightblade DC
Trixie Truskan CH701 Sorcerer EP
Grumpetasaurus Rex CH701 Warden EP0 -
Robocles✭✭✭✭✭SteveCampsOut wrote: »I have to suggest that as they've been updating this game and adding content right and left, it is highly likely that it is outgrowing the original minimum system requirements. I was experiencing these loading screens with increasing frequency and duration until I broke down and bought myself a new MSI GT70 gaming laptop with 24 Gigs RAM, 6 Gigs dedicated Video RAM, 256GIG SSD Boot drive and 1 TB HD. I no longer see ANY random loading screens! Ok, well I think I saw one once for a microsecond but I could have been hallucinating..... So, I suggest a new PC is in order....
If that's what is needed to play, then they need to hire real coders.
Your comment about changes to the game has merit, though. I would imagine certain areas are not very well optimized for rendering.0 -
grimsfield✭✭✭ETA till mods move this thread over to support in an attempt to kill it?SteveCampsOut wrote: »I have to suggest that as they've been updating this game and adding content right and left, it is highly likely that it is outgrowing the original minimum system requirements. I was experiencing these loading screens with increasing frequency and duration until I broke down and bought myself a new MSI GT70 gaming laptop with 24 Gigs RAM, 6 Gigs dedicated Video RAM, 256GIG SSD Boot drive and 1 TB HD. I no longer see ANY random loading screens! Ok, well I think I saw one once for a microsecond but I could have been hallucinating..... So, I suggest a new PC is in order....
My machine is a monster and I still get loading screens. So I kind of doubt this is the issue.
I have mainly noticed these loading screens when in a group with other players, so pretty much whenever I play this game. If you don't group much though, you probably don't deal with this very much.
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SteveCampsOut✭✭✭✭✭
✭✭grimsfield wrote: »ETA till mods move this thread over to support in an attempt to kill it?SteveCampsOut wrote: »I have to suggest that as they've been updating this game and adding content right and left, it is highly likely that it is outgrowing the original minimum system requirements. I was experiencing these loading screens with increasing frequency and duration until I broke down and bought myself a new MSI GT70 gaming laptop with 24 Gigs RAM, 6 Gigs dedicated Video RAM, 256GIG SSD Boot drive and 1 TB HD. I no longer see ANY random loading screens! Ok, well I think I saw one once for a microsecond but I could have been hallucinating..... So, I suggest a new PC is in order....
My machine is a monster and I still get loading screens. So I kind of doubt this is the issue.
I have mainly noticed these loading screens when in a group with other players, so pretty much whenever I play this game. If you don't group much though, you probably don't deal with this very much.
I don't group at all so you may have a point but my point is still valid. IE: Old PC.... Loading Screens every 15 feet of running in Vulkelgard and other congested areas. New PC. NADA.@ֆȶɛʋɛƈǟʍքֆօʊȶ⍟
Sanguine & Psijic Group Beta Tester.
NA Server:Steforax Soulstrong CH782 Sorcerer ADEU Server:
Grumpy Kahjiti CH782 Dragonknight AD
Rheticia Le Drakisius CH782 Nightblade DC
Razmuzan Thrasmas CH782 Templar EP
Sheenara Soulstrong CH782 Dragonknight DC
Erik Ramzey CH782 Nightblade AD
Growling Kahjiti CH782 Nightblade EP
One of Many Faces CH782 Sorcerer DC
Grumpasaurus Rex CH782 Warden DCGuildmaster of Pacrooti's Hirelings AD Based LGBT Friendly Guild.
Stefrex Souliss CH701 Sorcerer AD
Grumpy Kahjiti CH701 Dragonknight DC
Slithisi Ksissi CH701 Nightblade EP
Pokes-With-Fire CH701 Dragonknight AD
Josie-The-Pussi-Cat CH701 Templar AD
Stug-Grog M'God CH701 Templar DC
One With Many Faces CH701 Nightblade DC
Trixie Truskan CH701 Sorcerer EP
Grumpetasaurus Rex CH701 Warden EP0 -
Lord_Kreegan✭✭✭✭✭SteveCampsOut wrote: »... 24 Gigs RAM ...
So, I suggest a new PC is in order....
ESO is a 32-bit application. It can't even address 4GB. So, even if you had 16 TB, it wouldn't affect gameplay. Sorry to pop your bubble.
Hope you got a 64-bit OS or you wasted your money.
The graphic card makes a difference of course, but if we all have to buy a new rig every time a new game comes out, that's the deathknell for that game... and some devs and a whole marketing department needs to be fired.
In the for what it's worth column, whenever I buy a PC it's a top of the line monster because I intend to get at least 5 years out of it. This rig cost $5K.1 -
Robocles✭✭✭✭✭Lord_Kreegan wrote: »SteveCampsOut wrote: »... 24 Gigs RAM ...
So, I suggest a new PC is in order....
ESO is a 32-bit application. It can't even address 4GB. So, even if you had 16 TB, it wouldn't affect gameplay. Sorry to pop your bubble.
Hope you got a 64-bit OS or you wasted your money.
The graphic card makes a difference of course, but if we all have to buy a new rig every time a new game comes out, that's the deathknell for that game... and some devs and a whole marketing department needs to be fired.
In the for what it's worth column, whenever I buy a PC it's a top of the line monster because I intend to get at least 5 years out of it. This rig cost $5K.
Not just a new game... but a new update? Please.0 -
zaria✭✭✭✭✭
✭✭✭✭✭
Interesting, I also has an good system and don't get the random ones, however sometimes the game hang a long time then entering cyrodil on a full server or Elden root in prime time, both is probably server based because of the population. For some reason Raw'kwl don't have loading screen but it takes 2-3 seconds before all loads, longer then I load the game as I tend to quit at the trading post.SteveCampsOut wrote: »I have to suggest that as they've been updating this game and adding content right and left, it is highly likely that it is outgrowing the original minimum system requirements. I was experiencing these loading screens with increasing frequency and duration until I broke down and bought myself a new MSI GT70 gaming laptop with 24 Gigs RAM, 6 Gigs dedicated Video RAM, 256GIG SSD Boot drive and 1 TB HD. I no longer see ANY random loading screens! Ok, well I think I saw one once for a microsecond but I could have been hallucinating..... So, I suggest a new PC is in order....
Grinding just make you go in circles.
Asking ZoS for nerfs is as stupid as asking for close air support from the death star.0
