Maintenance for the week of June 17:
· [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – June 17, 4:00AM EDT (8:00 UTC) – 8:00AM EDT (12:00 UTC)
· [COMPLETE] ESO Store and Account System for maintenance – June 17, 10:00AM EDT (14:00 UTC) – 12:00PM EDT (16:00 UTC)
· Xbox One: NA and EU megaservers for patch maintenance – June 19, 6:00AM EDT (10:00 UTC) – 10:00AM EDT (14:00 UTC)
· PlayStation®4: NA and EU megaservers for patch maintenance – June 19, 6:00AM EDT (10:00 UTC) – 12:00PM EDT (16:00 UTC)
Game Crashes With Error 11 After Clicking "Play"
Apologies if this is a duplicate posting. I haven't seen anything on the forums about this particular issue. After I click the "Play" button on the Launcher, the screen goes black for about 3-4 seconds and then I get a window entitled "The Elder Scrolls Online Crash Reporter". The details description says "Client Fatal Error. ESO encounter a fatal error (Error 11)".
The game was running fine until yesterday. I did receive and install a Windows 7 update from Microsoft earlier in the week. This is the first time I've tried to play ESO after installing the Windows update. Not sure if this has anything to do with it or not.
I've tried reinstalling the launcher as was mentioned in a few previous postings, but that didn't work. I've also tried lowering my video res from 2560x1600 to 1920x1200.