Since the little hotfix patch on 9/17/14, I have been unable to get into the game. Upon running the ESO.exe file, my screen goes to fullscreen (when it should be windowed screen), I see the Bethesda and Zenimax logos (as per normal) but then, instead of seeing the username and password log ins, my screen goes black.

I hear the music on the log in screen and I can move my mouse cursor around but nothing happens when I click on the mouse. There's no interactivity on the screen, just a black screen. Nothing happens when I push Esc. The only way to leave is to do Ctrl-Alt-Delete.

I've run a repair from the launcher but I get the exact same problem when I run the game again. So, the hotfix patch on 9/17/14 did something horribly wrong and I'm locked out of the game. I have no idea what to do.

I'd rather not uninstall and re-install the game until I hear some advice from people who understand how computer programs work better than I do (which should be almost everybody).

So, advice please? What should I try?

Thanks in advance.