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PVP server crashes and rollbacks costing factions - KEEP THREAD OPEN

Malveria
Malveria
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THIS IS AN ONGOING ISSUE. The last thread was closed because of trash-talking and the 'naming and shaming' policy, not the thread topic itself. As such, I have created a new thread because this issue needs to be discussed. The fact that it can happen NEEDS to be discussed. Do not trash talk on this thread, do not get it closed by moderators. This NEEDS TO END.

This is no longer an issue of 'so and so did this'. The fact that the servers can crash at all as a result of deliberate actions on behalf of players, irrelevant of who is doing it, is a broken coding system that needs to change.

If it cannot be changed with any expedience, then Zeni needs to be prepared to repair the damage done by rollbacks in their servers. Factions have lost keeps, scrolls, and emperorships in PVP because of rollbacks. Regardless of what faction this is happening to, this is beyond unacceptable for a paid service that we expect to be functional, let alone competent. If you can't fix it, at least be mindful of the damage done by it.

Factions lose, and gain, points, buffs and bonuses in a way that has nothing to do with player action and everything to do with sub-par coding in this game. This game was marketed with end game PVP/AVA, and unless that has radically changed in the recent months, Zeni is ignoring it's end game, distracting us with shiny things, nerfing and buffing things that don't need nerfing and buffing, looks like they're not actually paying attention to their game, and not communicating with its player base.

I don't think Zeni understands that this is an issue that will cause people to leave. You cannot expect people to idly accept that YOUR broken game mechanic is costing THEM the time and effort they put into this game.

This is an unacceptable issue.

If Zeni is doing something, tell us. Let us see some evidence of action, instead of silence and closing threads because that's all you seem to be able to do.

As for the players, do not point the finger in this thread. Keep it ON TOPIC. And get this issue addressed! A dozen crying people can get miniscule abilities buffed or nerfed, but the player base can't get this issue addressed? Or at least repaired?

Prioitise.

Venatus
  • Columba
    Columba
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    here's what I think may be going on. Groups clump and charge their ults before a push. the constant casting to charge ults on BOTH sides may be driving the crashes.
  • Malveria
    Malveria
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    Spamming abilities crashing a 'megasever' by overtaxing the system is unacceptable, regardless of why it's happening.
    Venatus
  • dcincali
    dcincali
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    Columba wrote: »
    here's what I think may be going on. Groups clump and charge their ults before a push. the constant casting to charge ults on BOTH sides may be driving the crashes.

    smh... put your hand over your head so next time the topic flies over you can catch it.
  • demonlkojipub19_ESO
    demonlkojipub19_ESO
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    Columba wrote: »
    here's what I think may be going on. Groups clump and charge their ults before a push. the constant casting to charge ults on BOTH sides may be driving the crashes.

    TB is right now having extremely large zerg combat, and no issues. No doing the running man when trying to charge at people, nothing. None of the ult charging they are doing before pushes has caused any lag.
    Edited by demonlkojipub19_ESO on September 8, 2014 12:43AM
  • Columba
    Columba
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    Columba wrote: »
    here's what I think may be going on. Groups clump and charge their ults before a push. the constant casting to charge ults on BOTH sides may be driving the crashes.

    TB is right now having extremely large zerg combat, and no issues. No doing the running man when trying to charge at people, nothing. None of the ult charging they are doing before pushes has caused any lag.

    perhaps they don't have that many players.
  • Columba
    Columba
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    spamming abilities to build ults is not cheating. try again.
  • demonlkojipub19_ESO
    demonlkojipub19_ESO
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    Columba wrote: »
    Columba wrote: »
    here's what I think may be going on. Groups clump and charge their ults before a push. the constant casting to charge ults on BOTH sides may be driving the crashes.

    TB is right now having extremely large zerg combat, and no issues. No doing the running man when trying to charge at people, nothing. None of the ult charging they are doing before pushes has caused any lag.

    perhaps they don't have that many players.

    No, there were plenty. Its just the the questionable people weren't present around :trollface:
  • Malveria
    Malveria
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    Columba wrote: »
    spamming abilities to build ults is not cheating. try again.

    No one said it was cheating. But if it is spamming to crash, it is.

    This thread is to promote this subject being addressed guys. No finger pointing and stay on subject please.
    Venatus
  • Columba
    Columba
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    Malveria wrote: »
    Columba wrote: »
    spamming abilities to build ults is not cheating. try again.

    No one said it was cheating. But if it is spamming to crash, it is.

    This thread is to promote this subject being addressed guys. No finger pointing and stay on subject please.

    obviously others would rather accuse a guild.

  • Honfold
    Honfold
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    I do not think it is done intentionally. It only makes sense to sit in a keep and charge up your zerg's ultimate before a big push. I do understand the frustration, but I do not see how one group could determine if the outcome of a crash would be beneficial even if they planned to do it.

    Now, I think everyone can agree that there should be absolutely ZERO reasons why the servers should crash under activity load. If the servers cannot handle the amount of people in Cyrodiil using their skills, then reduce the limit. It is absolutely ridiculous that a company that charges a subscription can't keep the servers up under heavy load. Hell, why should we even experience ability lag to the degree of a couple seconds if we are being charged a subscription fee?

    @ZOS_BrianWheeler‌

  • Lionxoft
    Lionxoft
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    Honfold wrote: »
    I do not think it is done intentionally. It only makes sense to sit in a keep and charge up your zerg's ultimate before a big push. I do understand the frustration, but I do not see how one group could determine if the outcome of a crash would be beneficial even if they planned to do it.

    Now, I think everyone can agree that there should be absolutely ZERO reasons why the servers should crash under activity load. If the servers cannot handle the amount of people in Cyrodiil using their skills, then reduce the limit. It is absolutely ridiculous that a company that charges a subscription can't keep the servers up under heavy load. Hell, why should we even experience ability lag to the degree of a couple seconds if we are being charged a subscription fee?

    @ZOS_BrianWheeler‌

    Because vacations. Seems like the entire team has been on vacation since November of last year. I can't really think of any other excuse to willingly lose customers.

    My constructive feedback is for them to become constructive and fix problems that are almost (if not more than) a year old.
  • Krinaman
    Krinaman
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    To actually help the devs understand when the crashes are occurring, this is what I've noticed:

    Every time I've been playing and there was a crash it invariably happens when a large number of players from multiple factions are fighting over a flag. This mostly happens in keeps but I've seen it on resources as well. It typically starts with skills not going off so everyone just starts spamming their buttons as hard as they can hoping to get one to go off. This goes on for a little while then bam, loading screen.

    My guess is that the lag leads to skill spamming which floods the server with requests. The server can't handle it and crashes.



  • Lionxoft
    Lionxoft
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    Krinaman wrote: »

    My guess is that the lag leads to skill spamming which floods the server with requests. The server can't handle it and crashes.

    You should see the "Light Show" in reaper's march... Synchronized efficient purges and the occasional healing spring. xD It's actually quite beautiful until it drops you to 6-8 fps on a nice PC with a great ISP and connection.

    But really... It's pretty cool looking.
  • cuz_mike200
    cuz_mike200
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    Whenever I am in a huge PvP zerg and I am in a large group I lag, get bad FPS and my game crashes. But when I leave the group everything is fine even in huge raids. :( This needs to be fixed.
  • themizario
    themizario
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    I was asked by someone tonight to come to cyro to help rollback the server. Whisper was "need more in cyro for rollback, can you come?"
  • Malveria
    Malveria
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    I hope you reported that person.
    Venatus
  • Sallington
    Sallington
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    Whenever I am in a huge PvP zerg and I am in a large group I lag, get bad FPS and my game crashes. But when I leave the group everything is fine even in huge raids. :( This needs to be fixed.

    I definitely agree with something be wrong with how grouping works. When I initially join a group, ESO locks up for a second or two, which I'm assuming shouldn't happen. I crash due to data load errors in Cyrodil all the time in a large group.

    Soloing? Barely ever.
    Daggerfall Covenant
    Sallington - Templar - Stormproof - Prefect II
    Cobham - Sorcerer - Stormproof - First Sergeant II
    Shallington - NightBlade - Lieutenant |
    Balmorah - Templar - Sergeant ||
  • Agrippa_Invisus
    Agrippa_Invisus
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    There is no legal move a player should be able to make in game that could have any hope of crashing the server. There is no move that 50 players doing it at once should be able to crash the server.

    This is a failure on ZOS's part to have stable, powerful servers. Either the hardware is insufficient (unlikely) or the code base is insufficient (more likely) to handle it. Either way, the burden is on ZOS to fix it.

    This does not excuse players who have figured out what does this and knowingly do it to cause the crashes.

    If any proof, at all, can be found that it is intentional, the guild responsible should be:

    1. Disbanded
    2. Have it's officers permabanned from the game.
    3. All other members receive a 7 day suspension as a warning.

    The last two days at Faregyl on Thornblade have been laggy as all hell -- but the server never crashed. That's with all three factions present at times.

    Why does this happen on Chillrend?
    Agrippa Invisus / Indominus / Inprimis / Inviolatus
    DragonKnight / Templar / Warden / Sorcerer - Vagabond
    Once a General, now a Citizen
    Former Emperor of Bloodthorn and Vivec
    For Sweetrolls! FOR FIMIAN!
  • Pixysticks
    Pixysticks
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    There is no legal move a player should be able to make in game that could have any hope of crashing the server. There is no move that 50 players doing it at once should be able to crash the server.

    This is a failure on ZOS's part to have stable, powerful servers. Either the hardware is insufficient (unlikely) or the code base is insufficient (more likely) to handle it. Either way, the burden is on ZOS to fix it.

    Exactly, but first they should make healing springs generate 0 ultimate unless its actually healing the person and they're in combat. That will rid all excuses for <You know who>, and if they're caught doing it again then it's proven 100% intentionally, since there's no underlying benefit other than the crashing of the server.
    Alacrity

    Retired 05/04/15.
  • Agrippa_Invisus
    Agrippa_Invisus
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    Pixysticks wrote: »
    There is no legal move a player should be able to make in game that could have any hope of crashing the server. There is no move that 50 players doing it at once should be able to crash the server.

    This is a failure on ZOS's part to have stable, powerful servers. Either the hardware is insufficient (unlikely) or the code base is insufficient (more likely) to handle it. Either way, the burden is on ZOS to fix it.

    Exactly, but first they should make healing springs generate 0 ultimate unless its actually healing the person and they're in combat. That will rid all excuses for <You know who>, and if they're caught doing it again then it's proven 100% intentionally, since there's no underlying benefit other than the crashing of the server.

    Agreed.

    ZOS has stated and implied repeatedly that Ultimates were something that was supposed to build through combat, not Out of Combat, and everyone needing to have a resto staff just to build Ultis was definitely not a goal that ZOS had in mind for the average PVPer.

    I like seeing healers on the battlefield as much as the next guy, but it shouldn't be 'Resto Staff or Bust' just to have ultis ready.

    Then again, this goes into deeper things like the insanely low TTK (time to kill) this game has and how many battles between organized teams are 'he who gets the ulti drop first wins'.

    The best fights in any MMO are those that last at least a few minutes, require in game tactical thought, and smart play.
    Agrippa Invisus / Indominus / Inprimis / Inviolatus
    DragonKnight / Templar / Warden / Sorcerer - Vagabond
    Once a General, now a Citizen
    Former Emperor of Bloodthorn and Vivec
    For Sweetrolls! FOR FIMIAN!
  • xaraan
    xaraan
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    Using springs to charge ults will not be enough to cause a crash on its own. They will charge up before the crash, even with tons of people doing it. This is something that has to go on much longer with all those people doing it to cause a crash. (Though really, you should only get ulti build on those if you actually heal missing health, not just for casting).

    I'm fairly certain it's being done intentionally based on things certain players have said in game from the other side. But even if it's not - ZoS should be on top of any problem that is causing a rollback like this, intentional or not, player caused or equipment caused.
    -- @xaraan --
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    AD • NA • PC
  • Tripwyr
    Tripwyr
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    Now that we are nearly 6 months post launch, we have a thriving online community in a game that runs smoothly. We have adjusted staffing to meet the ongoing needs of the studio, which continues to operate with a large work force.

    I think it is quite clear what ZOS' position is on this matter.
    Alacrity Founder | Forum Emperor
    World First Veteran Dragonstar Arena

    Tripwyr Manawrath - AD NA Sorcerer, Former Emperor of Haderus; Former Emperor of Hopesfire, First Cycle
    Tripwyr Flamewrath - AD NA Dragon Knight, Former Emperor of Thornblade, First Cycle
    Imperial Tripwyr - AD NA Templar, Former Emperor of Blackwater Blade
    Ripwyr - DC NA Templar
    Nyrv - EP NA Sorcerer

    I am of the firm opinion that subtracting "raging stupidity" from anyone's voice can only cause them to sound more like myself.
  • IKilled007
    IKilled007
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    Game design is the entire problem here, not players. It should a metaphysical impossibility for players to crash servers. Period. But because the hardware and/or coding of this game is substandard combined with the fact that the devs encourage players to wear dresses and use resto staves exclusively, it is very easy to crash the servers both intentionally and inadvertently. It's ridiculous and it's not players' faults.
    Edited by IKilled007 on September 8, 2014 4:36PM
    The only substitute for victory is overkill.
  • Agrippa_Invisus
    Agrippa_Invisus
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    Tripwyr wrote: »
    Now that we are nearly 6 months post launch, we have a thriving online community in a game that runs smoothly. We have adjusted staffing to meet the ongoing needs of the studio, which continues to operate with a large work force.

    I think it is quite clear what ZOS' position is on this matter.

    Translation of ZOS's statement:

    nothing_to_see_here.jpg
    Agrippa Invisus / Indominus / Inprimis / Inviolatus
    DragonKnight / Templar / Warden / Sorcerer - Vagabond
    Once a General, now a Citizen
    Former Emperor of Bloodthorn and Vivec
    For Sweetrolls! FOR FIMIAN!
  • decado0024_ESO
    decado0024_ESO
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    Columba wrote: »
    Malveria wrote: »
    Columba wrote: »
    spamming abilities to build ults is not cheating. try again.

    No one said it was cheating. But if it is spamming to crash, it is.

    This thread is to promote this subject being addressed guys. No finger pointing and stay on subject please.

    obviously others would rather accuse a guild.

    please stop posting on this thread. your going to get it closed again. the fact remains there is a guild coordinating to crash this server when they get in trouble not going to point out who but it is happening if you are going to sit here on this thread and try and make excuses as to other reasons its happening you are going to anger ppl and the thread will get closed again. like Agrippa said the fact that this CAN happen is now the issue. I agree completely if this continues it will cause the game to fail and as a side issue we pay a subscription fee for this game im not trying to say it needs to be fixed yesterday but an official post from zenimax would be helpful. At the very least confirmation they have eyes on it but better yet their proposed plan of action.
    D'ecado V12 Nightblade
    Decado rahl v12 Dk
    Officer of TKO
  • Krinaman
    Krinaman
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    please stop posting on this thread. your going to get it closed again. the fact remains there is a guild coordinating to crash this server when they get in trouble not going to point out who but it is happening

    Statements like this are going to get the thread closed. You folks keep accusing a guild of intentionally doing it.


  • Columba
    Columba
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    Columba wrote: »
    Malveria wrote: »
    Columba wrote: »
    spamming abilities to build ults is not cheating. try again.

    No one said it was cheating. But if it is spamming to crash, it is.

    This thread is to promote this subject being addressed guys. No finger pointing and stay on subject please.

    obviously others would rather accuse a guild.

    please stop posting on this thread. your going to get it closed again. the fact remains there is a guild coordinating to crash this server when they get in trouble not going to point out who but it is happening if you are going to sit here on this thread and try and make excuses as to other reasons its happening you are going to anger ppl and the thread will get closed again. like Agrippa said the fact that this CAN happen is now the issue. I agree completely if this continues it will cause the game to fail and as a side issue we pay a subscription fee for this game im not trying to say it needs to be fixed yesterday but an official post from zenimax would be helpful. At the very least confirmation they have eyes on it but better yet their proposed plan of action.

    There's no proof that this can be done intentionally, and less that it is being done intentionally. Your assumption is that a guild is coordinating to crash a server. It's NOT A FACT. Prove it or pipe down.
  • Pixysticks
    Pixysticks
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    Columba wrote: »
    There's no proof that this can be done intentionally

    Can you prove that this is being done accidentally? Prove it or pipe down.
    Alacrity

    Retired 05/04/15.
  • decado0024_ESO
    decado0024_ESO
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    Krinaman wrote: »
    please stop posting on this thread. your going to get it closed again. the fact remains there is a guild coordinating to crash this server when they get in trouble not going to point out who but it is happening

    Statements like this are going to get the thread closed. You folks keep accusing a guild of intentionally doing it.


    A true statement is not an accusation those sir are called facts. However again I will repeat the point of this new thread is not to point fingers or use it to passively aggressively defend your guild but to address the issue that is CAN be done.
    D'ecado V12 Nightblade
    Decado rahl v12 Dk
    Officer of TKO
  • decado0024_ESO
    decado0024_ESO
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    Columba wrote: »
    Columba wrote: »
    Malveria wrote: »
    Columba wrote: »
    spamming abilities to build ults is not cheating. try again.

    No one said it was cheating. But if it is spamming to crash, it is.

    This thread is to promote this subject being addressed guys. No finger pointing and stay on subject please.

    obviously others would rather accuse a guild.

    please stop posting on this thread. your going to get it closed again. the fact remains there is a guild coordinating to crash this server when they get in trouble not going to point out who but it is happening if you are going to sit here on this thread and try and make excuses as to other reasons its happening you are going to anger ppl and the thread will get closed again. like Agrippa said the fact that this CAN happen is now the issue. I agree completely if this continues it will cause the game to fail and as a side issue we pay a subscription fee for this game im not trying to say it needs to be fixed yesterday but an official post from zenimax would be helpful. At the very least confirmation they have eyes on it but better yet their proposed plan of action.

    There's no proof that this can be done intentionally, and less that it is being done intentionally. Your assumption is that a guild is coordinating to crash a server. It's NOT A FACT. Prove it or pipe down.

    Ok First it is against the laws of physics that there can "be no proof" of this being done intentionally and that there is at the same time "less" proof of the same thing. Second lets ignore the fact that the old thread was accusing your guild and lets focus on the fact that the situation in question is possible in the first place k thanx
    D'ecado V12 Nightblade
    Decado rahl v12 Dk
    Officer of TKO
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