When are you fixing the crashes/memory leak in 1.3 patch?

monkeymystic
monkeymystic
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Every since the 1.3 patch went live, a lot of people are reporting about a memory leak and that the game sucks up more and more memory the longer you play.

After the 1.3 patch the game also ALWAYS crash after some playtime in cyrodiil.
Take a look at the campaign zone chat, or guild chat and you will see this is a common problem now.
The game crash, a lot.

Can we have an ETA on a fix, or if you are working on a fix?
@zos_ginabruno
  • onlinegamer1
    onlinegamer1
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    Seconded.

    ZoS incompetence has reintroduced two previously fixed bugs:
    - FPS drop is back
    - Memory leak is back

    How can a company be so incompetent?
  • dharbert
    dharbert
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    Yes, this is definitely a problem. My game has crashed 12 times in the past 2 days.
  • Cogo
    Cogo
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    Seconded.

    ZoS incompetence has reintroduced two previously fixed bugs:
    - FPS drop is back
    - Memory leak is back

    How can a company be so incompetent?

    How can a MMO player with so many "vet" chars know so little about how MMOs work?
    Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
    Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
    Guildsite: The Nephilim

    "I don't agree with what you are saying, but I'll defend to the death your right to say it"
    -Voltaire

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  • onlinegamer1
    onlinegamer1
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    Cogo wrote: »
    Seconded.

    ZoS incompetence has reintroduced two previously fixed bugs:
    - FPS drop is back
    - Memory leak is back

    How can a company be so incompetent?

    How can a MMO player with so many "vet" chars know so little about how MMOs work?

    I've played over 20 MMOs. This is the first to re-break things they already fixed.

    The.
    First.
    One.
    Ever.
  • Teargrants
    Teargrants
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    Crash? I thought it was a feature to make que count down faster so that ppl can get into the single full pvp server? :confused:
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    ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
    EP ※ Teargrants ※
    EP ※ Kissgrants ※
    DC ※ Kirsi ※
    Vehemence Council
    #JustOutOfRenderRange
    ~Teargrants YouTube~
    ┬┴┬┴┤(・_├┬┴┬┴
  • Kego
    Kego
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    Hope that the fix comes with 1.3.4 at Monday. If not, hope for 1.3.5.

    I know it can be really annoying, but remember not everyone suffers these problems. I for myself had no crashes, no fps issues and that makes it kinda hard to find the culprit, cause it is no general issue that everyone suffers from.
  • Komma
    Komma
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    I have almost no fps issues even in very large fights. I am having the memory leak issue though. About every 1 to 2 hours the memory fills up and dumps me completely out of game. Seems like it was dumping several in my guild at the same time last night so it may not be a slow leak but rather something that is triggering it. Does seem like I am using a lot more memory than usual as well.
    Kohma Kozzy-cr160-Stamblade
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  • GFBStarWars
    GFBStarWars
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    Quote: "Never"
  • Circuitous
    Circuitous
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    Definitely getting a memory leak with 1.3 that I wasn't getting before. Actually BSOD'd at one point just by alt-tabbing, that was rough.

    I play a few hours, quit and log back in just to clear out the RAM a bit. It jumps from 800k at launch to ~2.8GB in that time, it's crazy. Really hope they can get it resolved quickly.
    Thank Stendarr it’s Fredas.
    Elanirne: Altmer Templar Healer, DC
    Auria Dolabella: Imperial Nightblade Tank, DC
  • Idna_Twoblades
    Definitely having issues with crashing. I thought it might be because of the updated graphics so I made sure my drivers were up-to-date, but still having the same problem. Seems to be random; not in the middle of battles or in any place in particular.
  • Rhoric
    Rhoric
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    Cogo wrote: »
    Seconded.

    ZoS incompetence has reintroduced two previously fixed bugs:
    - FPS drop is back
    - Memory leak is back

    How can a company be so incompetent?

    How can a MMO player with so many "vet" chars know so little about how MMOs work?

    I've played over 20 MMOs. This is the first to re-break things they already fixed.

    The.
    First.
    One.
    Ever.

    I call **** on that. I have played MMOs for 14 years. I have seen stuff break again after being fixed.
  • smeeprocketnub19_ESO
    smeeprocketnub19_ESO
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    Something is definitely killing my fps
    Dear Sister, I do not spread rumors, I create them.
  • dharbert
    dharbert
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    I started a similar thread yesterday. I'm crashing every 10 minutes or so in Cyrodiil. I don't have to be doing anything in particular. Riding a horse, using a wayshrine, doesn't matter, it crashes.

    I'm also crashing in other zones after leaving Cryodiil. If I leave Cyrodiil and go to Rivenspire, a few minutes later it crashes.

    I've also had it crash after about an hour without having gone to Cyrodiil at all. It will just randomly crash while using a bank, etc.... in Shornhelm.

    To make a long story short, the game crashes at least 10 to 15 times per day, depending on how long I decide to put up with it before calling it quits for the day.
  • Sabin1269
    Sabin1269
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    Don't play Cyrodill at all (can't stand PvP content and disappointed that all the quest and dungeon content is group centric) I got a.tom of memory leak errors after the last big patch and after a couple weeks they went away. Guess what? They're back and just as bad. I'm seeing my RAM go all the way up to 3.7-3.8 GB in anywhere from the first 5 minutes to 30 minutes. No Addons, just running the game the way it was made and with an extra 28 GB RAM to spare it's a little disappointing to say the least. Sent a bug report and got the generic "We are aware of the problem and are working on a fix.". Wish they would find out what is causing this and make sure they fix it before another big patch. I know that sounds to easy but if I knew something was going to break when I did something else I would figure out how to stop the first thing from breaking before I did it again!
  • Magdalina
    Magdalina
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    Hm, haven't actually checked the memory, but I do crash a lot now. I don't PvP(but some of my friends do and I can tell when they're doing that - they'll be going off and back on every half an hour in best case. Crash crash crash, must be fun) but I crash everywhere else, too, at least several times a day. I think I've crashed...maybe several times in all previous months. I've already outdone this since last patch. I manage to crash in dungeons in middle of the fights(I'm the healer so you can imagine how good it goes after that)-.- I crash just running around, I even crash just standing in a city doing nothing, chatting to some friends. ESO is so...ESO. *sigh*

    Hope they fix this soon. Good to know I'm not alone in this, at least.
  • Vahrokh
    Vahrokh
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    There's a memory lead indeed.

    I have never had "leak related" crashes since game release because my computer has a lot of memory.
    But since this last patch the game starts well and then gets slower and slower over time until the computer starts to swap. If I keep playing for 30 minutes past that, then it becomes unplayable and sometimes it crashes.

    This is expecially evident and shows quicker everywhere there's a lot of skills and spells spam: trials and PvP.
  • Audigy
    Audigy
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    The FPS drops or crashes are not on every system.

    I for instance have won FPS since 1.2, while others complained they had lost them. That said I can still drop to 30-35 in crowded areas, but its not as bad as before when I hit 15-20 at times.

    As for crashing, I did crash twice since 1.3 - the PC just locked up and had to be reset. This is an issue since 1.3 and ESO had not done this before. If its a driver issue or a compatibility issue I don't know yet.

    I didn't change anything on my end, but maybe ZO did on theirs and this now conflicts with my system.


    The big problem for any gaming company are the different setups that we people run. They fix stuff for one type of system, but break it for another at the same time.

    While I don't make games, I know how it feels if you have to consider thousands of possibilities on your customers end while you make a product. Its a pain in the ... at every minute ;)
  • Kos
    Kos
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    I am no programmer but I am also fed up with incompetence. How difficult it can be, I have searched online and I have already found the piece of code that may fix lag in Cyrodill:

    knight.kick ( )
    damage = 1
    If ( world.isKnightsTurn )
    Knight_HP set color to (1, 1, 1) duration = 0.02 seconds
    knight.rightLeg turn backward 0.25 revolutions duration = 0.5 seconds
    knight.rightLeg turn forward 0.25 revolutions duration = 0.5 seconds
    If ( choose true 0.6 (60%) of the time )
    damage set value to ( ( ( random number minimum = 1 maximum = 4 integerOnly = true ) + 1 ) )
    crispyKnight.decHitPoints damage = damage
    CK_HP.updateHP ( crispyKnight.getHitPoints )
    Else
    Do Nothing
    world.toggleTurn
    print crispyKnight.hitpoints
    CK_HP set color to (0, 1, 0) duration = 0.02 seconds
    Else
    Do Nothing


  • Maulkin
    Maulkin
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    What is this a thread by monkeymystic everyone agrees on? What has happened to this place?
    EU | PC | AD
  • zgrssd
    zgrssd
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    Seconded.

    ZoS incompetence has reintroduced two previously fixed bugs:
    - FPS drop is back
    - Memory leak is back

    How can a company be so incompetent?
    You make it sounds as if Memory Leaks weren't the second hardest to avoid, reproduce, detect and fix bugs in computer science (only race conditions are slightly worse).
    Wich means you don't have any knowledge of the area and really should not call people incompetent. You are only making yourself look stupid and sound like a bad person.


    Regarding crashing:
    Memory leaks can cause a crash too. In fact that is considered the best behavior a programm can have in case of runtime memory leaks.
    When the game needs more memory but there is none (due to a leak), an exception and gracefull ending of the programm is the only real answer.

    You can try to mitigate how much memory is needed. Texture size and visible player/world distance in particular should have a effect. Textures need exponentially more memory the higher thier quality is.
    All textures have to be dragged through the RAM and decompressed to the last byte before being send to the GPU. If you lowever how much RAM they take, this might give you a longer time till failure.
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  • Buck
    Buck
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    This is ridiculous. I can't PvP for more than 30mins cause of the memory leak and if I make it that long it's because I didn't use weapon swap and get stuck with my second weapon not switching back, and my first skill bar being useless.

    I didn't log in yesterday at all after crashing 15 times Friday night. Today I log in and craft some potions, food, and hit the bank, and then I hit weapon swap while contemplating PvP, but I get the weapon swap bug. Then my only options is to relog... when this happens in PvP and I relog I then have to wait forever to get back into PvP. It's become a joke just to try and play this game and I am very close to cancelling my sub.
  • Skafsgaard
    Skafsgaard
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    zgrssd wrote: »
    Seconded.

    ZoS incompetence has reintroduced two previously fixed bugs:
    - FPS drop is back
    - Memory leak is back

    How can a company be so incompetent?
    You make it sounds as if Memory Leaks weren't the second hardest to avoid, reproduce, detect and fix bugs in computer science (only race conditions are slightly worse).
    Wich means you don't have any knowledge of the area and really should not call people incompetent. You are only making yourself look stupid and sound like a bad person.

    When those people happily keep charging for a faulty product I reserve the right to call them incompetent!

    It seems like there're always a lot of 'pro coders' and wannabe programmers coming in the DEFENCE of ZOS and their *** (please snip it out) product atm.

    So when a BANK decides to throw all your money away and you call them incompetent - without any major insights into banking let alone a financial education, you can not call them imcompetent - even if it is evident to everyone and his mother that they indeed are?

    ZOS is incompetent, end of story. How could they remedy this? Make sure that everyone subbed post 1.3 is FULLY refunded in term of subbing, MAKE an annoucement that something is in the works! While i understand coding an MMO is diffcult, it is not only the coding that is incompetent but the entire charade. Now pls go back to your 'oh so difficult coding'¨tyvm.
    Edited by Skafsgaard on August 10, 2014 5:44PM
    The Elder Scrolls Online: Tamriel Unlimited supports hundreds of players on screen at once in an open world fight for control of Cyrodiil. Get ready for the most intense online PvP experience ever created, with The Elder Scrolls Online: Tamriel Unlimited.

    Yes, I am ready...


    Source:
    http://www.elderscrollsonline.com/en-us/game-guide/the-alliance-war
  • SirenofEntropy
    SirenofEntropy
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    zgrssd wrote: »

    Regarding crashing:
    Memory leaks can cause a crash too. In fact that is considered the best behavior a programm can have in case of runtime memory leaks.
    When the game needs more memory but there is none (due to a leak), an exception and gracefull ending of the programm is the only real answer.

    You can try to mitigate how much memory is needed. Texture size and visible player/world distance in particular should have a effect. Textures need exponentially more memory the higher thier quality is.
    All textures have to be dragged through the RAM and decompressed to the last byte before being send to the GPU. If you lowever how much RAM they take, this might give you a longer time till failure.

    I agree with you on most points, but the kicker here is that they had already fixed their previous memory leak problem, only to reintroduce it with the 1.3 update. It shouldn't be a matter of turning down our view distance and texture detail when the majority of us with this problem didn't have ANY issues at all before the update. I understand that the game needs to process a lot of data through the RAM, but it seems that the issue here is that the game isn't releasing anything from the RAM even after it's no longer relevant. This causes the memory to bloat up to the maximum that a 32-bit client can handle, and then we get a lovely CTD. It doesn't matter if we have 32GB of RAM on our systems because a 32-bit client can't use that.

    If they are completely unable to locate the source of the leak and fix it, then maybe the solution (for some of us at least) would be for them to release a 64-bit version of the client. Then the game can chew on all the RAM it likes until it somehow manages to use 30+ gb of it.
    "You have spirit in your eyes. I may take those from you when this is over."
    Daggerfall Covenant ~~ Breton ~~ Sorcerer ~~ Vampire
  • zgrssd
    zgrssd
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    Skafsgaard wrote: »
    zgrssd wrote: »
    Seconded.

    ZoS incompetence has reintroduced two previously fixed bugs:
    - FPS drop is back
    - Memory leak is back

    How can a company be so incompetent?
    You make it sounds as if Memory Leaks weren't the second hardest to avoid, reproduce, detect and fix bugs in computer science (only race conditions are slightly worse).
    Wich means you don't have any knowledge of the area and really should not call people incompetent. You are only making yourself look stupid and sound like a bad person.

    When those people happily keep charging for a faulty product I reserve the right to call them incompetent!

    It seems like there're always a lot of 'pro coders' and wannabe programmers coming in the DEFENCE of ZOS and their *** (please snip it out) product atm.
    You don't know s**t about programming. You propably cannot even grasp the scale and compelxity of a word processor, and those are childs play compared to a MMO.
    You simply have not the knowledge nessesary to cirticise a programmer. Period.

    To give a picture of the scale:
    Programming a MMO is like building a city. From scratch. While also having to minimise running costs of the city.
    Now tell me, how there are not going to be problems while making and expanding something so complex?
    Edited by zgrssd on August 10, 2014 6:12PM
    Elana Peterson (EU), Dominion, Imperial Sorc, Rune & Alchemy Crafting Char
    Leonida Peterson (EU), Daggerfall, Kajiit Nightblade, Tank & main Crafter
    Kurga Peterson (EU), Ebonhart, Ork Dragonknight, Provision Mule
    Coldblood Peterson (EU) Argonian Templer, Daggerfall, Healer
    Incendia Peterson (EU), Dominion, Dunmer Dragonknight, fire DPS & healer
    Haldor Belendor (EU), Ebonhart, Breton Sorcerer, Tank
    Fuliminictus Peterson (EU), Ebonhart, Altmer Sorcerer, Electric DPS

    Me babbling about PvE roles and Armor, Short Guide to Addon Programming (for Programmers)

    If you think anything I or somebody else said violates the Rules of this Forum, you are free to flag my posts. Till I get any notifcaion from this, I just asume you know you have no case against me or Zenimax disagrees with you.
  • SirenofEntropy
    SirenofEntropy
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    Buck wrote: »

    I didn't log in yesterday at all after crashing 15 times Friday night. Today I log in and craft some potions, food, and hit the bank, and then I hit weapon swap while contemplating PvP, but I get the weapon swap bug. Then my only options is to relog... when this happens in PvP and I relog I then have to wait forever to get back into PvP. It's become a joke just to try and play this game and I am very close to cancelling my sub.

    This right here is heartbreaking, too. I'm pretty much in the same boat. I don't really pvp yet, but I've been crashing a lot in PVE, and I went from logging in every day and playing frequently to not logging in as much because the crashes are just so frustrating. I'm sure as hell not bored with ESO, I WANT to be able to play it. But crashing every 30 mins isn't fun at all. If I'm lucky I can get 3-4 hours in the game before it crashes and that isn't as big of a deal, but the whole time I'm playing I just keep thinking "when is it going to crash again?"

    I've already tried just about every suggestion I've read about to try and fix it on my end, and nothing so far has made any difference.

    If they can't get a handle on this problem it's going to cost them subscribers who otherwise may have continued playing the game for a long time to come.

    "You have spirit in your eyes. I may take those from you when this is over."
    Daggerfall Covenant ~~ Breton ~~ Sorcerer ~~ Vampire
  • Rune_Relic
    Rune_Relic
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    This patch increased the lighting effects right ?
    Perhaps not all the graphics cards (or drivers) out there support these lighting effects properly and they are offloaded to cpu or something ?

    I know this has been many issues with other games over exactly this kind of issue and proper DX11 DX10 support

    Did they not introduce texture caches too ? What if these caches are leaking ? Would explain weapon swapping issues and graphics effects.
    Edited by Rune_Relic on August 10, 2014 6:34PM
    Anything that can be exploited will be exploited
  • Skafsgaard
    Skafsgaard
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    zgrssd wrote: »
    Skafsgaard wrote: »
    zgrssd wrote: »
    Seconded.

    ZoS incompetence has reintroduced two previously fixed bugs:
    - FPS drop is back
    - Memory leak is back

    How can a company be so incompetent?
    You make it sounds as if Memory Leaks weren't the second hardest to avoid, reproduce, detect and fix bugs in computer science (only race conditions are slightly worse).
    Wich means you don't have any knowledge of the area and really should not call people incompetent. You are only making yourself look stupid and sound like a bad person.

    When those people happily keep charging for a faulty product I reserve the right to call them incompetent!

    It seems like there're always a lot of 'pro coders' and wannabe programmers coming in the DEFENCE of ZOS and their *** (please snip it out) product atm.
    You don't know s**t about programming. You propably cannot even grasp the scale and compelxity of a word processor, and those are childs play compared to a MMO.
    You simply have not the knowledge nessesary to cirticise a programmer. Period.

    To give a picture of the scale:
    Programming a MMO is like building a city. From scratch. While also having to minimise running costs of the city.
    Now tell me, how there are not going to be problems while making and expanding something so complex?

    When did I ever pretend to claim to know coding/programming? You missed my point entirely, which says more of you - and your repeated onslaughts on people who doesnt know programming (like we're somehow inferior). I know incompetence when I see it and as I tried to explain, it matters not in which sector (whether programming (in this case an MMO), the bank or even my local supermarket (note: I have no 'diploma' skills in either of the 3 mentioned cases)).

    Keep your l33t qbasic skills to yourself (its the only coding i ever done, hence the reference). If you repost that I dont know programming, pls reread previous post.
    Edited by Skafsgaard on August 10, 2014 7:24PM
    The Elder Scrolls Online: Tamriel Unlimited supports hundreds of players on screen at once in an open world fight for control of Cyrodiil. Get ready for the most intense online PvP experience ever created, with The Elder Scrolls Online: Tamriel Unlimited.

    Yes, I am ready...


    Source:
    http://www.elderscrollsonline.com/en-us/game-guide/the-alliance-war
  • Tharvall
    Tharvall
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    Seconded.

    ZoS incompetence has reintroduced two previously fixed bugs:
    - FPS drop is back
    - Memory leak is back

    How can a company be so incompetent?

    Scrum / Agile grown out of control.
    There you go.
    Edited by Tharvall on August 10, 2014 8:03PM
  • spinedoc
    spinedoc
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    Major FPS issues here, sometimes it feels like lag where you just freeze for a second. Also anyone else have issues where you cannot attack, nothing works at all for several seconds or even longer, I've gotten killed because of this. Just terrible.
  • GamerzElite
    GamerzElite
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    These bugs are not new or never fixed. Having these issue from past 1 Months (and more)
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