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Attention all Guild Officers!

  • aipex8_ESO
    aipex8_ESO
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    So, I just logged into the game and hit G and I just get a message that I can start or join guilds (meaning I am no longer a member of ANY of the guilds I was!) Can you please look into this, Gina? One of those guilds I was also the only officer that still logs in (guild master has also not logged in for over a month), so I will need to be reinstated as officer as well.
  • zScars
    zScars
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    dem all the guilds with inactive guild leaders will die
    Founder of Incognito Merchants. Join us- head to our thread for more info. forums.elderscrollsonline.com/discussion/121613/official-trading-incognito-merchants#latest
  • smeeprocketnub19_ESO
    smeeprocketnub19_ESO
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    Warraxx wrote: »
    Everyone lean back and take a deep breath. Ahhhh, everything is going to be alright, just give it a little time.

    yup, i'm just kicking back waiting for a real werewolf fix too...

    what adding a nice cooldown to devour doesn't count as a fix? ;)
    Dear Sister, I do not spread rumors, I create them.
  • Warraxx
    Warraxx
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    seriously, this is looking to be a bigger fail than patch 1.2.3
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    aipex8_ESO wrote: »
    So, I just logged into the game and hit G and I just get a message that I can start or join guilds (meaning I am no longer a member of ANY of the guilds I was!) Can you please look into this, Gina? One of those guilds I was also the only officer that still logs in (guild master has also not logged in for over a month), so I will need to be reinstated as officer as well.
    We actually just turned off all guild functionality. There's a sticky thread here where you can track the issue - we'll be updating that as we get more info: http://forums.elderscrollsonline.com/discussion/124155/temporarily-disabling-na-guild-functionality
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Warraxx
    Warraxx
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    thank the Dev team for acting fast on this. and thank you for the quick replies here.
    Edited by Warraxx on August 4, 2014 7:50PM
  • SirAndy
    SirAndy
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    We actually just turned off all guild functionality.
    Is your QA team on vacation???

    You do have a QA team, right?
    unsure.gif

    Edited by SirAndy on August 4, 2014 7:50PM
  • agreygamer
    agreygamer
    Soul Shriven
    SirAndy wrote: »
    We actually just turned off all guild functionality.
    Is your QA team on vacation???

    You do have a QA team, right?
    unsure.gif
    Could you please spell QA for them!
  • Warraxx
    Warraxx
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    this is more proof that consistency isn't always a good thing.
  • baratron
    baratron
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    Hi Gina, sorry - posted on the forum then ran out to a medical appointment. My guilds are Merchants of Zenithar and UESP. MoZ is a tiny guild of friends with a handful of Officers, UESP is a medium-sized guild of around 100 people with a Guild Store.

    I got a text message from a friend while at the doctor's to say that "never mind the Guild Bank, the Guild Store is completely messed up". So they will also need to be looked at.
    Guildmaster of the UESP Guild on the North American PC/Mac Server 2350+ CP & also found on the European PC/Mac Server 1700+ CP

    These characters are on both servers:
    Alix de Feu - Breton Templar Healer level 50
    Brings-His-Own-Forest - Argonian Warden Healer level 50
    Hrodulf Bearpaw - Nord Warden Bear Friend & identical twin of Bjornolfr level 50
    Jadisa al-Belkarth - Redguard Arcanist Damage Dealer level 50

    NA-only characters:
    Martin Draconis - Imperial Sorceror Healer (Aldmeri Dominion) level 50
    Arzhela Petit - Breton Dragonknight Healer (Daggerfall Covenant) level 50
    Bjornolfr Steel-Shaper - Nord Dragonknight Crafter (Ebonheart Pact) level 50 EAGERLY AWAITING HIS BEAR
    Verandis Bloodraven - Altmer Nightblade Healer & clone of Count Verandis Ravenwatch (Aldmeri Dominion) level 50
    Gethin Oakrun - Bosmer Nightblade Thief (Ebonheart Pact) level 50
  • smeeprocketnub19_ESO
    smeeprocketnub19_ESO
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    are guild banks accessible at all right now? Just got done downloading 26gb (still haven't got a callback from support) and it is very slowly applying the patch. So I want to know if I can do anything at all when I log in, assuming the game doesn't continue to crash.
    Dear Sister, I do not spread rumors, I create them.
  • Noslim
    Noslim
    Soul Shriven
    @ZOS_GinaBruno So all guilds are shut down because some people choose to be members of dead guilds with no GM? Clearly the effects of resetting guild member ranks wasn't thought out but as a GM myself of 450+ members I have corrected the rank issue in my guild and now we can't do anything as a guild..

    If this is only a bank access issue, turn the guild functions back on and let CS sort out the dead guild issues..

    Some people want extra guild storage and now all guilds are shut down for a few people that want the extra 500 slots..

    Not cool!
  • smeeprocketnub19_ESO
    smeeprocketnub19_ESO
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    Noslim wrote: »
    @ZOS_GinaBruno So all guilds are shut down because some people choose to be members of dead guilds with no GM? Clearly the effects of resetting guild member ranks wasn't thought out but as a GM myself of 450+ members I have corrected the rank issue in my guild and now we can't do anything as a guild..

    If this is only a bank access issue, turn the guild functions back on and let CS sort out the dead guild issues..

    Some people want extra guild storage and now all guilds are shut down for a few people that want the extra 500 slots..

    Not cool!

    I think the problem is some guilds where people were promoted and might have bank access that shouldn't.

    However, I need guild bank access to make my armor since that is where all my supplies are so this better be fixed quickly, as opposed to two or three days.
    Dear Sister, I do not spread rumors, I create them.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    are guild banks accessible at all right now? Just got done downloading 26gb (still haven't got a callback from support) and it is very slowly applying the patch. So I want to know if I can do anything at all when I log in, assuming the game doesn't continue to crash.
    Guild banks are not accessible at this time.
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Rhoric
    Rhoric
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    Some of you really need to learn how servers work. You can have the exact same server setup and settings. You put the exact same game on both or software. But it does not mean that it will work perfectly on both. What worked on the PTS does not always mean it will work properly on the Live server.

    This is coming from someone who was head of tech support for a software company for 2 years.
  • DaniAngione
    DaniAngione
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    Same happened to my guild, Draconian Argentum. Everyone got promoted to Officer and I couldn't demote them or change the ranks properly.

    Although the bug really bugs me (no pun intended) and it's quite annoying, I'm glad you're able to shut off guild functions on the fly, with the server running... I wonder how many guild banks got ransacked before that and how many feuds ended with someone kicking others though :P

    I think we should name this patch "Update 3: French Revolution!"
    Edited by DaniAngione on August 4, 2014 8:22PM
  • gm_ESO
    gm_ESO
    All my guilds were messed up, including the one I run. Ranks were scrambled and seemed to give regular members officer privileges or higher. Bank access didn't work. Promotion/demotion didn't really work reliably.

    Worst of all, one of my guilds that has an AWOL leader -- Reserve Bank of Tamriel -- LOOKED like everybody had every access possible, which meant if it worked anybody could've emptied the bank. But there was no actual access. Which may mean we lose everything in there because there likely won't ever be a GL again there?

    Meanwhile, its replacement guild, which we were in the process of moving to, the Royal Bank of Tamriel, just didn't work -- and again, everybody was set to an officer rank. No bank access for anybody but me as GL, no guild store selling access. I was in the process of sorting it all out when the guild system was taken offline.
  • Noslim
    Noslim
    Soul Shriven
    I think the problem is some guilds where people were promoted and might have bank access that shouldn't.

    It appears that they set everyone to the second from bottom rank by default in all guilds..

    So can you change it to the bottom rank by default and turn everything back on?

    We allow all members to withdraw from our bank so this is not an issue for us either way =/
  • skeletorz_ESO
    skeletorz_ESO
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    Yet more proof that the game is actually run by a bunch of monkeys.
    “If you would be a real seeker after truth, it is necessary that at least once in your life you doubt, as far as possible, all things.” -- René Descartes
  • gm_ESO
    gm_ESO
    Noslim wrote: »
    I think the problem is some guilds where people were promoted and might have bank access that shouldn't.

    It appears that they set everyone to the second from bottom rank by default in all guilds..

    No, that's not it. One of my semi-defunct (missing GL) guilds had everybody set to the 2nd from highest rank; that is, one step down from GL.
  • Smurfalot
    Smurfalot
    Soul Shriven
    They should have included a "Second Leader" function that would default the GM role to selected officers if they go inactive for 30 days, like I told them to do in Beta..... but f-ck no that would be too logical and easy, now we have guilds with inactive GM's that are totally screwed.
    Edited by Smurfalot on August 4, 2014 9:15PM
  • Insignia91
    Insignia91
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    Everyone needs to chill out. Go outside run around lose some weight come back and the guilds will be back to normal.
  • Karoneth
    Karoneth
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    Ha! I did just that was out for a 25 minute run. All de-stressed, but the guilds still need help. In time, they'll get to it. I'm going to play with the fun dyes in the meantime.
    Guildmaster, Brotherhood of Redemption [DC - NA - PvX - Moderate]
    http://eso.borguild.com/
  • HurlinMerlin
    HurlinMerlin
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    NPOPD

    Never Play On Patch Day........long time MMO players know this... best thing to do is read the boards and learn the bugs before you ever bother logging in.

    I have been caught more than once in various MMO's where a faulty patch resulted in rolling back the servers to pre patch... you lose anything you gained during that time frame.

    Not saying there is going to be a roll back, but anything is certainly possible.

    Since retiring and moving I went from FIOS to DSL. At 3 hours I am up to 23% with one restart on download due to failed to retrieve blah blah blah. So I really can't play on patch day if I wanted to lol.

    Weeeeeeeeeee fun times.
  • rusila22
    rusila22
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    After this patch i lost all my 5 guilds at the same time how could it be possible :(
    Rusila CP :600
    Title : Monster Hunter
    Currently : Beta Tester in Morrowind
  • gm_ESO
    gm_ESO
    rusila22 wrote: »
    After this patch i lost all my 5 guilds at the same time how could it be possible :(

    http://forums.elderscrollsonline.com/discussion/124155/temporarily-disabling-na-guild-functionality
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