The issues on the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
There is another thread on this. One issue may be if you do not have a static IP. You may want to check this first to determine if this is the issue or something else.
@Azalin76 While it is true most cable modems are technically static, if you've had a power outage in your area or reset your modem it is possible for the IP to change. More so for the former than the latter; resetting won't normally change it except in the rarest cases.
That said, I do not think it is wholly based on IP. If I change my PC's name for example it asks me to re-verify. (I change my laptops name frequently, not so much my desktop) I also recently changed out my RAM and it asked me to re-verify... So, that leads me to believe that multiple factors are checked and verified when the game starts.
Edited by Armianlee on August 3, 2014 5:06PM
Basic circle of complaints on ESO Forums:
1) Users: Fix game/class/bug
2) Zenimax Online: Brings servers down and fixes issues and deploys patches.
3) Users: OMG SERVERS ARE DOWN!!!!!
4) Zenimax Online: Brings servers back up!
5) See 1)
What is this all about? I have been logging in from the same computer since I started playing this game, why am I getting this error?
I had the same problem and had to put in a passcode everytime from my email well how I fixed it was on the login screen theres a lock and a house you have to click on the house and make it your home