Good - Game quality is very good, Customer Support is fast and helpful but some tweaks needed in certain area.
I will say its a really good game. Certainly the best MMO I have ever played. However, as an MMO it really can't achieve the 'excellent' standard. The quests have been great and top notch story telling. However, unless they go to MUCH more instancing, the dungeons are dull and lack the feel of exploration that you get in the single player games.
Probably have about 600 hours into it so far, which is about the same amount of time that I eventually put down Skyrim the first time as well.
Will likely allow my sub to eclipse when the time comes, but may renew in a year or two should they start putting a lot more solo content in. All the group stuff doesn't do anything for me.
Fair - Game quality is OK, Customer Support is average, polishing and tweaks urgently needed in a significant amount of areas.
I voted 'fair' because I was just on GW2 and the responsiveness of clicking an ability and it taking effects is night and day better than ESO where there is a palpable delay between clicking an ability and having it take effect in the world. GW2 runs so much smoother and ESO should run as well IMO.
Good - Game quality is very good, Customer Support is fast and helpful but some tweaks needed in certain area.
The game is good, sure there are a few things that need improving, but the game is really enjoyable to play, questing is done really well. I realise how great this game is after seeing what Archeage is like when I tried the beta.