News flash, you got a license to use the product, you got what you paid for.

Maintenance will always hit someone's fun.

phairdon wrote: »

Falmer wrote: »

Well.. You do have Kangaroos. Just think about that!

btw.. Do you honestly believe less time exists in Australia than in the rest of world? Would love to see the physics on how that works exactly.

Problem is, server maintenance times run into Australian prime time, depending on which part of Australia you're in.

No way around this. Change maintenance time & another group of players from other time zones are going to be effected. Same complaints will be voiced.

They could just rotate the maintenance times ...

IrishGirlGamer wrote: »

phairdon wrote: »

Falmer wrote: »

Well.. You do have Kangaroos. Just think about that!

btw.. Do you honestly believe less time exists in Australia than in the rest of world? Would love to see the physics on how that works exactly.

Problem is, server maintenance times run into Australian prime time, depending on which part of Australia you're in.

No way around this. Change maintenance time & another group of players from other time zones are going to be effected. Same complaints will be voiced.

They could just rotate the maintenance times ...

With the game being based in North America; rotating times could be even more of a disadvantage for SEA & Oceanic players as I cannot imagine they work 24/7.

MonkHood wrote: »

1. most of us due to time difference only get to play about 5 time a week, server downtime's impede our ability to enjoy the game, yet American players get to benefit from longer game time utilizing the full cost of the subscription.

2. Notifications on how long the game will be unavailable is not available,

3. I am sure many North American players will argue this point, however they are not on the receiving end and would not understand how frustrating this can be.

4. There are many bugs in the game and yet we pay $15 AU dollars to play and end up frustrated and unsatisfied.

5. Over all we are paying more for a game that is buggy, less time to enjoy it, conflicting maintenance times with playing times, and no communication at all with customers.

I agree (although point one is a little confused); I know some people will argue that some of these issues are felt by all however I think players who are not in NA have the shorter end of the stick.

MonkHood wrote: »

Good to see that no one even care's just put down others because you have the advantage.

Advantage? Seriously, advantage for what? Would this be some imaginary prize we're competing for? What you've done there, instead of discussing/debating like an adult, is used a plea to emotion type argument. That's simply a fallacious argument where instead of making your case with facts or logic, you respond with emotionally charged language instead.

MonkHood wrote: »

@Aeradon‌
I understand where you are coming from, but there are people who do more than play, some of us may work or have family, its a disadvantage when the little time you have to play is hindered.

I have a family too... My friends that play also have families and jobs... It's called being an adult. You don't get all the time to do the things you'd like to do, because you have things you have to do. Again, not ZOS's fault or problem in any shape or form that you're married and a part of a work-force. And again, you mention some sort of disadvantage that I'm still failing to see. Is it a disadvantage because you had a day off and maintenance is going on? I don't think disadvantage means what you think it does. In fact, I think the word you're looking for is inconvenience, or maybe 'pain in the ass.' There is no gold medal, no monetary prize, you literally have no disadvantage whatsoever.

MonkHood wrote: »

I just wish to voice an opinion and thank you to every one who understands my point of view and was polite with their responses.

This one I find really funny... Up at the top, other folks stated their opinions, and if it wasn't worded to stroke your ego, or tell you everything's gonna be alright, or some sopping wet sympathy piece....you simply stated "no one even care's just put down others because you have the advantage." Surely you can step back, read that, and realize that it sounds similar to things my six year old used to say when he was four. You can absolutely voice your opinion, but again, someone disagreeing with your opinion does not make their 'point of view' or responses invalid.

My advice? Suck it up, drink some water, and move on. If you'd rather give the EU megaserver a try, perhaps that would be more accommodating to your particular playtime. If not, maybe you could write an email asking if there are plans in the near future for an Asia megaserver that would more appropriately suit your needs.

All of that being said, I live in the central time zone here in the states. I get it, it's frustrating for the servers to be down for nearly twelve hours sometimes, from morning all the way until evening. But frustration doesn't validate bitching and moaning over something as trivial as a video game. I'd tell you to go outside and play, but as I have friends that live in Australia, I can't do that in good conscience (since everything in your country seems to have evolved specifically to kill human beings).

VampiricOmen wrote: »

I respectfully disagree with some of your statements. Personally, I feel as though the $15 AUD subscription fee per month is a reasonable cost for something I find enjoyable. My other hobbies have an expenditure of far more than that, just to get started. Nevertheless, just because I find the game to be at a satisfactory standard, it doesn't mean that others won't think differently.

Being 14-18 hours ahead of PST and a minority as far as player base goes, those within the GMT 8-12+ time zones will more often than not, get the short straw when it comes to maintenance times. I don't like it, but I understand why downtime occurs during low traffic hours for NA players. I don't play on the EU server, but I imagine they'd perform maintenance on the EU server during low traffic hours over in Europe.

I would very much appreciate an ETA on maintenance times, as would most other players. That I can agree with you on. Chances are I'd be asleep by the time the game came back online, but a rough time estimate wouldn't go astray for those that stay up.

Correct me if I am wrong, but isn't the subscription fee $15USD per month as well? Last I checked, the Aussie dollar was worth less than the US dollar - so they're paying more as far as dollar value goes. I may have misunderstood here, were you referring to cost per month being different, or time to be able to play being in favour of those in NA; therefore more "costly" to those outside of the server's time zone?

$15 U.S. right now = 15.96 AU

Problem is, server maintenance times run into Australian prime time, depending on which part of Australia you're in.

No way around this. Change maintenance time & another group of players from other time zones are going to be effected. Same complaints will be voiced.

Is it that hard to come up with a rotating maintenance schedule?? Does it have to be done at the same time each week? Why is it not possible to run maintenance at 7am one Tuesday and 12pm the next, followed by 2pm the tuesday after that? Many MMOs I've played run maintenance times that alter from week to week so no one country gets the ass end of the deal.

Yes it hits people in Western Australia badly for those that work during the day and play at night, which I do. An 8 pm maintenance start time for us does cramp our gaming, but the benefit of having the maintenance done outweighs the detriment for me.

As others have said they choose the maintenance time to cause the least affect on its total player base. The fact that they moved maintenance as well so that it didn't fall on our Friday night says to me they are a pretty reasonable bunch about it.

The only problem I ever have with maintenance is when it is not communicated. ZOS has a set schedule that we should all be aware of now. When they stick to it and communicate that it is coming I really do not have a problem with it. I can plan my evenings in advance.

Best thing to do if you want to game on those nights is to play on the PTS, which is awesome as well so would recommend setting it up and giving it a try, or playing on the EU server.

Just want to finish with a thanks to ZOS for improving the communication with the last few maintenance runs it has been noticed and appreciated. Keep up the good work @ZOS_GinaBruno‌ and @ZOS_JessicaFolsom‌

ozgod22_eso wrote: »

Unfortunately Aussies are a victim of the fact that the population is small. The entire population of Australia is less than the population of New York City. Hence your influencing power is commensurate with your population. Which kind of sucks but that's the way it is. Maybe need to procreate some more.

You have said that before so I thought I would just clarify that for you. New York City ~8.3 Million population. Population of Australia ~23.5 million. Most of the Australian capital cities are actually larger than most of the US capital cities other than the top 3 US cities.

Time zones of Australia include the time zone of Japan, China and Korea. If the game catered for more languages this may be a very different conversation

I play in Hong Kong. EU server, because like the OP said, the US server only allows me the chance to play 5 days a week. Haven't played at all since the last patch however.

phairdon wrote: »

I don't know. Can only assume zenimax do not work 24 hours per day. Because of this maintenance takes place mid morning NA east coast time? As not to impact on NA prime time....
Perhaps Zenimax can answer this for us.

Notice all the times I offered (as an example) are within a regular 8 hour working day. The last option i gave was 2pm so they still had 3 hours to get the patch done by 5pm and home in time to please the missus. If they choose 3-4 times within a working day, then choose a different one each maintenance the problem is solved. NA, and every other country, doesn't have to have the downtime in their prime time EACH week. One week it might be in prime time for you guys, the next week it might be 3 hours earlier or later, and the same goes for all other countries. Ie. we ALL share a little of the burden instead of one country copping it every single week.

Curragraigue wrote: »

You have said that before so I thought I would just clarify that for you. New York City ~8.3 Million population. Population of Australia ~23.5 million. Most of the Australian capital cities are actually larger than most of the US capital cities other than the top 3 US cities.

Conveinant numbers you chose.
U.S Population : 314 million
AU: 23 million
,
Edit: I just realized I might have misinterpreted your intentions. My apologies if so. The numbers are still relevant to the topic.

vanillexhope wrote: »

Curragraigue wrote: »

You have said that before so I thought I would just clarify that for you. New York City ~8.3 Million population. Population of Australia ~23.5 million. Most of the Australian capital cities are actually larger than most of the US capital cities other than the top 3 US cities.

Conveinant numbers you chose.
U.S Population : 314 million
AU: 23 million

Did you read the quote in my post? He was incorrectly comparing the NYC population to the Australian population so I merely did the same comparison but with the actual numbers.

I was not suggesting (nor did I say) that the population of Australia was greater than the population of the US so not sure why you consider the figures to be 'convenient' for anything or why you felt the need to provide the numbers for that comparison.

I was merely correcting the information in the other posters post.

Curragraigue wrote: »

Did you read the quote in my post?
(snip)
I was merely correcting the information in the other posters post.

And I apologized if I misunderstood you.

DocStockman wrote: »

VampiricOmen wrote: »

I respectfully disagree with some of your statements. Personally, I feel as though the $15 AUD subscription fee per month is a reasonable cost for something I find enjoyable. My other hobbies have an expenditure of far more than that, just to get started. Nevertheless, just because I find the game to be at a satisfactory standard, it doesn't mean that others won't think differently.

Being 14-18 hours ahead of PST and a minority as far as player base goes, those within the GMT 8-12+ time zones will more often than not, get the short straw when it comes to maintenance times. I don't like it, but I understand why downtime occurs during low traffic hours for NA players. I don't play on the EU server, but I imagine they'd perform maintenance on the EU server during low traffic hours over in Europe.

I would very much appreciate an ETA on maintenance times, as would most other players. That I can agree with you on. Chances are I'd be asleep by the time the game came back online, but a rough time estimate wouldn't go astray for those that stay up.

Correct me if I am wrong, but isn't the subscription fee $15USD per month as well? Last I checked, the Aussie dollar was worth less than the US dollar - so they're paying more as far as dollar value goes. I may have misunderstood here, were you referring to cost per month being different, or time to be able to play being in favour of those in NA; therefore more "costly" to those outside of the server's time zone?

$15 U.S. right now = 15.96 AU

Thank you for the conversion!

Currently, I am only paying $15.00AUD per month. If I had to pay $15.00USD per month, that amount would be $15.96AUD as you've mentioned.

But since I am only paying $15.00AUD - when converted to USD, that is only $14.13USD per month. Which is cheaper than what a player from North America pays if we are converting dollar values. It seems ZeniMax have instead gone for a flat rate subscription fee, as far as dollar values go (because charging £15.00 or €15.00 would be a little outrageous).

One game I used to play charged $7.95USD per month for those in the US and charged $9.50AUD per month for those in Australia. With dollar value conversion... Aussies paid around $1 more for the same amount of game time in the name of dollar values.

What I'm saying is this: I'm used to paying more for the same amount of time, since the Aussie Dollar is not as valuable as the US Dollar.