How may bug complaints are really just human error?

traigusb14_ESO2 · June 2014

ers101284b14_ESO wrote: »

TheGrandAlliance wrote: »

There is no error. Only Zule.

I think quite a few......but I also have to agree with Zule

Actually it is Zuul.

;D

Ohioastro · June 2014

A good example: sometimes you run to the quest location, but where you want to be is above or below you. People will complain in /zone about bugs, until they realize that they should be on the bridge, not under it.

Another example, mixed: sometimes something isn't a bug, but the design and quest are unclear. There is a quest where you need to find rat parts on the AD side ...and the location of the rats isn't at all obvious.

Addons also cause tons of problems. My game visibly slows when I use some, and they can cause all sorts of interface problems.

And there are internet connection and hardware problems, which are not user error (but are also not bugs...)

TheGrandAlliance · June 2014

traigusb14_ESO2 wrote: »

ers101284b14_ESO wrote: »

TheGrandAlliance wrote: »

There is no error. Only Zule.

I think quite a few......but I also have to agree with Zule

Actually it is Zuul.

;D

*noted for record

trucqulent · June 2014

poll results are interesting

Mordria · June 2014

Do you mean "How Many bug complaints..."?

bugulu · June 2014

A substantial amount is human error from my experience.
Working as a technician this is true in real life as well.

Tannakaobi · June 2014

AlexDougherty wrote: »

Very few are human error, if you read what the errors are, it becomes apparant very quickly that the games has plenty of bugs, it's a good game, but bugged.

There is some bugs but not nearly as many as you would think from reading comments.

So plenty of bugs, but even more human errors. Particularly when it comes to VR zones.

Nala_ · June 2014

Hadria wrote: »

I'm gonna say a good amount of it is human error, most people have no idea how to do anything so when somethings not working right they jump to the it has to be the game n not them.

more than a good amount im sure.

Dayv · June 2014

There are tons of bugs in this game, genuine ones, not just perceived ones. Some complaints may be human error, but a lot of people here seem to think that means it's the user's fault when it could also mean that the design, whilst operating as intended, is poor.

kevlarto_ESO · June 2014

I think a lot of problems for some people are mods and add on's not working I have a lot of friends running them they always seem to have some issue, they remove them problem goes away, guess keeping them up to date after patches or updates is important..

Pele · June 2014

thorntk421 wrote: »

I voted a substantial amount. I worked for 2 years as a telephone tech support rep for a major US computer company. And, I would say an easy 75% of the calls I resolved were user error.
Not saying there are no bugs in ESO, because there are some big ones. But, from past real world experience most casual PC users have very little to no idea how to keep a PC running well.

Ah, yes. Good ol' PEBCAK.