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How may bug complaints are really just human error?

trucqulent
trucqulent
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After reading all kinds of feedback about "bugs" from various sources, I gotta say.. seems like a lot of reports stem from lack of the users computer literacy.

To the tech-save folk like myself out there, what do ya think? How often did someone "forget to plug it in" :D

ps - be nice. Don't be a skeever.
Edited by trucqulent on June 17, 2014 5:00AM

How may bug complaints are really just human error? 123 votes

Most of em, probably
12% 15 votes
a substantial amount
39% 49 votes
a small amount
39% 49 votes
human error doesn't exist
8% 10 votes
  • TheGrandAlliance
    TheGrandAlliance
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    THERE IS NO ERROR... ONLY ZUUL!!!
    Edited by TheGrandAlliance on June 17, 2014 11:58PM
    Indeed it is so...
  • trucqulent
    trucqulent
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    yes, clearly humans never make mistakes and blame something else!
  • Asasinka
    Asasinka
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    nice option there :D
    from the perspective no human error exists because everything's just a part of learning curve :)
    I'm fighting for a higher purpose
  • TheGrandAlliance
    TheGrandAlliance
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    Asasinka wrote: »
    nice option there :D
    from the perspective no human error exists because everything's just a part of learning curve :)

    Well... it is more that human error is "relative" and of course if you "believe" in the "theory of relativity" that would mean that since there is no absolute definition of "error" therefore no true error can "exist".


    Alas.... ONLY ZUUUUUUUUUUUUUUULE! :smile:
    Edited by TheGrandAlliance on June 17, 2014 5:31AM
    Indeed it is so...
  • gclifton58ub17_ESO
    gclifton58ub17_ESO
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    It is "tech-savvy". =P
  • Saint_JiubB14_ESO
    Saint_JiubB14_ESO
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    This is actually common in many games. People believe there are bugs when really it is human error or on the user's end not the games'. But I haven't really seen a ton of people complaining about bugs that sound like they were PEBKAC. But that is just what I've seen.
    You have enemies? Good. That means you've stood up for something, sometime in your life.

    Winston Churchill
  • Tavore1138
    Tavore1138
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    One would have to say that they are all human error... just depends if the human responsible for a particular BR is a player or a coder :)
  • Cogo
    Cogo
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    Good question. I been wondering this but I have to admit, I did not have the strength to post about it. My flame suit is looking like swiz cheese.

    I think its a mix of client side and their ISP. There HAS to be a reason, why Telia (Swedish) gets through to US, with less lag then some of the UK ISPs.

    Also, I always wondered about all these millions of small, by themselves, harmless software that gets installed on SO many computers. May it be in the browser, a service running. Or hell....just a clogged registry?

    I am a pretty good technical USER (not a real tech), and it was a month ago, when I went through all the active services that where running, to check what each did. And found Site-search or whats it was called. It looked like a microsoft thing. Even if I dont like them very much, I do trust Microsoft to not harm my system.....anymore.

    After a fast google, it showed to be a PLAGUE that gets installed by loads of different ways. Puts itself in the services and add itself as a microsoft needed file, so you couldn't delete it.

    Took me like an hour to get rid of the damn thing.

    It was a pretty harmless service. It remembered where you where surfing, so it sent that information to online companies that sells stuff. Including amazon.
    The "service" was to show you when you enter a sale site, interesting products for YOU....

    If we skip the part where I HATE having any sort of software that send my info anywhere. The bugger was always on. Harmless...but took resources from MY system. And I didn't put it there!
    Edited by Cogo on June 17, 2014 5:39AM
    Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
    Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
    Guildsite: The Nephilim

    "I don't agree with what you are saying, but I'll defend to the death your right to say it"
    -Voltaire

    "My build? Improvise, overcome and adapt!"
  • Misty
    Misty
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    Getting stuck in a funny stance, keys not responding in combat, not being able to leave a mission through a door, then finding why, by looking at the map, and finding I am somewhere out at sea. Plus many, many other little glitch's and bugs.

    None of them are my fault. I am sure they will get sorted in time.
  • trucqulent
    trucqulent
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    Asasinka wrote: »
    nice option there :D
    from the perspective no human error exists because everything's just a part of learning curve :)

    Well... it is more that human error is "relative" and of course if you "believe" in the "theory of relativity" that would mean that since there is no absolute definition of "error" therefore no true error can "exist".


    Alas.... ONLY ZUUUUUUUUUUUUUUULE! :smile:


    ura zule

  • trucqulent
    trucqulent
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    trucqulent wrote: »
    Asasinka wrote: »
    nice option there :D
    from the perspective no human error exists because everything's just a part of learning curve :)

    Well... it is more that human error is "relative" and of course if you "believe" in the "theory of relativity" that would mean that since there is no absolute definition of "error" therefore no true error can "exist".


    Alas.... ONLY ZUUUUUUUUUUUUUUULE! :smile:


    ura zule
    its crypic of course
  • Dayv
    Dayv
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    Is user error an indicator of poor design?
  • Micallef
    Micallef
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    It's never wrong to complain about bugs, provided one takes the time to report them as well...
  • Cogo
    Cogo
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    @Dayv

    Did the *** game let you in? Or still got problems?
    Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
    Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
    Guildsite: The Nephilim

    "I don't agree with what you are saying, but I'll defend to the death your right to say it"
    -Voltaire

    "My build? Improvise, overcome and adapt!"
  • Dayv
    Dayv
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    @Cogo, I can get in now since the EU server maintenance this morning. It seems that in most cases Error 301 is a server side problem, that disappears after a server reset. I'm just keeping my fingers crossed that I don't get it again and they fix the root cause soon because not having access for days on end is a real dealbreaker for a subscription game.
    Edited by Dayv on June 17, 2014 7:35AM
  • david271749
    david271749
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    100% of misspelled titles are due to human error. ;)
    Edited by david271749 on June 17, 2014 8:45AM
  • Pele
    Pele
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    It is "tech-savvy". =P
    I'd rather be tech-save. It sounds more heroic. Or discount bin. Take your pick.
  • Anvos
    Anvos
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    No there are a lot of issues on Zenni's side or were caused on their side.
  • Reykice
    Reykice
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    Few are human error... yes most are fixed with a relog but they are still bugs.
  • AlexDougherty
    AlexDougherty
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    Very few are human error, if you read what the errors are, it becomes apparant very quickly that the games has plenty of bugs, it's a good game, but bugged.
    People believe what they either want to be true or what they are afraid is true!
    Wizard's first rule
    Passion rules reason
    Wizard's third rule
    Mind what people Do, not what they say, for actions betray a lie.
    Wizard's fifth rule
    Willfully turning aside from the truth is treason to one's self
    Wizard's tenth rule
  • trucqulent
    trucqulent
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    100% of misspelled titles are due to human error. ;)

    working as intended
  • ers101284b14_ESO
    ers101284b14_ESO
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    There is no error. Only Zule.

    I think quite a few......but I also have to agree with Zule
  • rbenkepub19_ESO
    rbenkepub19_ESO
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    In any given zone, there may be one or two bugged quests. But in zone chat, people are asking "is so and so bugged?" in reference to twenty different quests. I'm exaggerating, but the point is valid. If someone can't figure out how to do a quest, their first assumption is that it's bugged, when in fact most of the time it's not.
  • madfeldoreb17_ESO
    Can't really vote as I don't know. Should be more like "in your opinion" ;)

    But some are due to a lag of course, but how many, shrug. Some might be due to people lying, but that is probably a very minority, even might not exist, thing.
    Some could be because of thinking there was a bug, but it was just a feature or they just failed (players), like doing a quest.
    There has been a lot of bugs in this game and still are I guess, not saying that. Hell (sorry swearing) even I faced few, not many, but few.

    Humar errors also from the programmers, for the bugs.

    Please make a better poll so I would actually be able to vote:)

    Cheers...

    -Feldor


  • SDZald
    SDZald
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    All of them, the players are just a bunch of losers and ZOS is THE gaming God, no problems in game at all.

    I don't know what bugs me worse, the sky is falling crowd, who constantly post threads and polls about the game dying. Or the Fan Boys who stick their heads in the sand and claim anyone who have problems are just trolls or losers.

    Now there would be a good poll.

    WHAT BUGS YOU MOST?
    A)Fan Boys
    B)Doom and Gloomers
  • yodased
    yodased
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    Well technically its all human error as the perceived bug is caused by a human creating machine code.

    Its not like skynet is active and they can actively think yet.
    Tl;dr really weigh the fun you have in game vs the business practices you are supporting.
  • AlexDougherty
    AlexDougherty
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    yodased wrote: »
    Well technically its all human error as the perceived bug is caused by a human creating machine code.

    Its not like skynet is active and they can actively think yet.

    Some of the bugs are caused by lag (especially the disconnects) and computers going out of synch with the server.

    But I take your point.
    People believe what they either want to be true or what they are afraid is true!
    Wizard's first rule
    Passion rules reason
    Wizard's third rule
    Mind what people Do, not what they say, for actions betray a lie.
    Wizard's fifth rule
    Willfully turning aside from the truth is treason to one's self
    Wizard's tenth rule
  • Lkory
    Lkory
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    A lot of player, I am sure, are not aware of the word 'workarounds' :)
  • thorntk421
    thorntk421
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    I voted a substantial amount. I worked for 2 years as a telephone tech support rep for a major US computer company. And, I would say an easy 75% of the calls I resolved were user error.
    Not saying there are no bugs in ESO, because there are some big ones. But, from past real world experience most casual PC users have very little to no idea how to keep a PC running well.
  • Hadria
    Hadria
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    I'm gonna say a good amount of it is human error, most people have no idea how to do anything so when somethings not working right they jump to the it has to be the game n not them.
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