The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Problem with Payment/Subscription!!
Hi.
I want to know if there is a problem with the system, I just payed $15 from my MasterCard but it says I have no days left of sub in my ESO account. I also received the email confirming my purchase and specifying that I have 30 days of sub.
I proceeded to check my bank account and talked to the teller and he said that it was deduced from my account, the $14.99 USD
So is there any way this can be fixed ASAP?
Help!
Edited by Rakky on May 19, 2014 7:14PM