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https://forums.elderscrollsonline.com/en/discussion/668861

Did they break the mobile forums?

RylukShouja
RylukShouja
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The new layout seems to be broken. When I go to the home screen there are no options other than to click "English" at the bottom of the screen, which takes me to the same page.

Anyone else having this issue? Note this is the mobile version only, the full version is fine for me.

EDIT: if anyone has a workaround/fix that would be appreciated; I find it easier to navigate the mobile forums than the full version.
Edited by RylukShouja on May 17, 2014 7:22PM
  • ariella321
    Yes, it just changed for me a little while ago, too. Happened on another occasion -- maybe 1 - 2 weeks ago, but they quickly changed it back. The new format seems 'prettier', but less functional. Hope they fix it again...
  • Bittercold
    Bittercold
    Soul Shriven
    I was wondering if something was wrong as well. I can no longer view the developer tracker on the mobile version.
  • ZOS_JasonI
    ZOS_JasonI
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    Hey there, everyone. Thank you for bringing this to our attention. We're currently investigating the problem.
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • elwhy
    elwhy
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    Also the recent discussions list doesn't show the time of the most recent comment anymore...way lame.
  • ZOS_JasonI
    ZOS_JasonI
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    Thanks for the update, guys. Earlier today, we implemented a new mobile theme for our forums. To help identify the problems you're encountering, can you let us know what type of mobile device you're using?
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • elwhy
    elwhy
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    ZOS_JasonL wrote: »
    Thanks for the update, guys. Earlier today, we implemented a new mobile theme for our forums. To help identify the problems you're encountering, can you let us know what type of mobile device you're using?

    I'm not having problems, it just isn't as functional and seems to run a little laggy. I use an htc one (the m7 from last year). Thanks.
  • Elvent
    Elvent
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    Always hated the mobile version, never lets me post. I click or spam "Post" but nothing ever happens. I choose the Full Site option from my mobile and everything is back to normal.
  • Enteum
    Enteum
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    Elvent wrote: »
    Always hated the mobile version, never lets me post. I click or spam "Post" but nothing ever happens. I choose the Full Site option from my mobile and everything is back to normal.

    Always had this problem on iPhone 4s...I always had to click Full Site at the bottom to be able to post. If I clicked post on mobile version it would only save it as a draft.
    Edited by Enteum on May 18, 2014 12:17AM
    Asira Avalis - Mage
  • Tabia
    Tabia
    Also on iPhone, same posting issue so if the new theme works im happy :)
  • alphawolph
    alphawolph
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    It's broken on my mobile
  • wrlifeboil
    wrlifeboil
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    Their brand template is removed too. Most of the time I see the plain blue and white vanillaforum ui.
  • Iago
    Iago
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    ZOS_JasonL wrote: »
    Thanks for the update, guys. Earlier today, we implemented a new mobile theme for our forums. To help identify the problems you're encountering, can you let us know what type of mobile device you're using?

    It is a complete pain to use. Instead of just clicking a couple of links to get where I need to be I have to use a search system that only brings up most recent posts and is giving me threads that have nothing to do with what I am looking for. My phone is a Motorola electrify II.

    Seriously though aren't there bigger problems you could be working on fixing? Such the horrible billing problem your having?(which should be your first concern and out is a massive issue for many people myself included) or maybe the horrible lag or bots and broken quests and unanswered or ignored customer service requests. Surely these things should take priority over making a mobile forum prettier or more functional.....

    P.S. I know the standard rig amoral that this is just how your billing system works and that prepaid time cards are available and it has been heavily implied that it is MY fault I can't play right now just because you billed me 29.98 for a one month subscription that should only have been 14.99. In fact just today I walked into McDonalds and bought a big Mac for 30.00 because hey why not pay more or twice as much for something that has an advertised price. In a few weeks when my $$$ gets released I'll by a game time card and that won't be an issue anymore.

    In the meantime work on real issues not minor issues such as mobile forums. Your customers would probably be a lot happier with you for the effort.

    Thank you and have a wonderful day.
    That which we obtain to cheap we esteem to lightly, it is dearness only that gives everything its value.

    -Thomas Pain

  • RylukShouja
    RylukShouja
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    I am on an iPhone 5. I never have had issues until today, but with the new forum layout I could not navigate away from the "home" page. I have never had posting issues.
  • Yakidafi
    Yakidafi
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    Using lg optimus g

    Currentlyviewing in "normal" mode because mobile version not work. Have similar problems as them above
    Moons and sands shall be your guide and path.
    PC EU/NA
  • Enkil
    Enkil
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    Are you guys still working on this? I use iPhone 5 and mobile forum is now just blank with language options. I have to click full site to post.
  • AreoHotah
    AreoHotah
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    Im on a crappy LG and everything works fine.
    Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

    https://imageshack.com/i/p2rF313Qj/b]
  • Mango995
    Mango995
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    I have the samsung galaxy s2 i am using the normal browser can not go to main site
  • Khenarthi
    Khenarthi
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    I'm on a Samsung Galaxy Note II. I can post and navigate but clicking on Home does not allow me to choose forum section anymore - just to select a language or go to the main site.

    Edited to add: selecting a language will change the language of the menus on the blue navigation bar (top of screen), but that's it. To go from Customer Support to New Player Questions I have to go to the main site, or navigate from my own comments in those sections...
    Edited by Khenarthi on May 21, 2014 12:34PM
    PC-EU
  • kewl
    kewl
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    Motorola Droid 4, Android version 4.1.2
  • Giraffon
    Giraffon
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    Windows phone - no visible search function in the mobile version. Other stuff seems to work.
    Giraffon - Beta Lizard - For the Pact!
  • pinkempyreal
    pinkempyreal
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    Same for me on Motorola Maxx. I bypass by clicking Best of... then randomly picking a post and using the link at the top of the post to get me to the sub forum that post was posted under. Not completely functional but I hate using full site on my phone and having to adjust display size all the time.
  • daza1978
    daza1978
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    Hi all,

    Tonight I tried to access the mobile version of the forum and couldn't locate the forum index page. There was only a message about the patch for tomorrow.

    This was on a Samsung mobile.
    Edited by daza1978 on May 21, 2014 8:11PM
    An MMO player since 2003. A new adventure awaits in Tamriel.Warden - PC EU.
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