Maintenance for the week of March 16:
• PC/Mac: No maintenance – March 16
• ESO Store and Account System for maintenance – March 18, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)
... saying to repair the game and make sure ports are open. Already repaired game, ports have been open for a month. Useless reply. Ticket marked as "solved". Super.