ESO "Stopped Responding"

alexj4596b14_ESO

ok so during random times during my game play the game stops responding, and its been increasing in frequency recently. i wanted too know if anyone else has this problem?

Here is my dixdag.
System Information
Time of this report: 4/16/2014, 20:57:22
Machine name: ALEXPC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 04/27/13 15:30:24 Ver: 39.04
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 12288MB RAM
Available OS Memory: 12252MB RAM
Page File: 8115MB used, 16387MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

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Display Devices

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Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6810)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6810&SUBSYS_E271174B&REV_00
Display Memory: 1752 MB
Dedicated Memory: 4074 MB
Shared Memory: 1774 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HD2200
Monitor Id: GWY08A5
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1267 (English)
Driver Version: 13.350.1005.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/12/2014 12:10:42, 1329352 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-2B50-11CF-0870-7BC2BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6810
SubSys ID: 0xE271174B
Revision ID: 0x0000
Driver Strong Name: oem24.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:13.350.1005.0:pci\ven_1002&dev_6810
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

ZOS_PierreL

Hello @alexj4596b14_ESO,

We can see that your graphic card drivers are up to date and your system correspond to our system requirement. Still, can you try to check for any new one (especially for your OS)?
Have you already tried a "repair" from the launcher ?

We would also recommend you to try running the game with lower settings to see if the problem still appears.

alexj4596b14_ESO

ZOS_PierreL wrote: »

Hello @alexj4596b14_ESO,

We can see that your graphic card drivers are up to date and your system correspond to our system requirement. Still, can you try to check for any new one (especially for your OS)?
Have you already tried a "repair" from the launcher ?

We would also recommend you to try running the game with lower settings to see if the problem still appears.

I just updated the drivers 2 days ago's, thinking that was the problem. I have put the graphic setting on low and still received the same problem. My average FPS is is between 80-100 depending on what weather pattern is going on in game. The only thing i can say that i have noticed is that its happens the most when im coming around corners. just finished loading into a wayshringe or going from one questing area too anther questing area with the same zone.

I have also turned all the add-ons off and still received the problem.

Im a tankish player and i cant fullfill that role right now because the game is Not responding allot of the time when im in a dungeon.

I hope we can get this fixed other wise i will have too cancel the sub (please note this is not a threat!) im just saying how it is.