Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
too many bots and cheaters - cancel subscription
i'm not enjoying this game any longer. this last week i was unable to enjoy one single dungeon because of bots and cheaters that zenimax is allowing. most dungeons now marked as finished on my character weren't finished by me but by a bunch of cheaters that stole my fun and the boss drops.
i was expecting to be able to play at least until the end of the first month, but the game got ruined by cheaters too fast. so, at this moment i have 15 days of game time remaining, and i want to stop playing while it's not enjoyable.
- is there any way to put my account in stand by right now and save my 15 days of game time remaining for a future time if you decide to ban all those cheaters one day, or is there only the option to cancel the subscription?
- if i cancel my subscription today will i lose my 15 days of game time remaining? or can i cancel my subscription today and use my 15 days of game time remaining in a future month when i decide to return?