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Outdated Client

bugeyes
bugeyes
Soul Shriven
As of this morning my client isn't updating when I launch the launcher and I am now getting this message [eng] You've attempted to use an invalid or outdated client. Please exit and update your client using the patcher. My launcher doesn't have a repair option, and I can't figure out how to manually update my client.
  • Moonraker
    Moonraker
    ✭✭✭✭
    bugeyes wrote: »
    As of this morning my client isn't updating when I launch the launcher and I am now getting this message [eng] You've attempted to use an invalid or outdated client. Please exit and update your client using the patcher. My launcher doesn't have a repair option, and I can't figure out how to manually update my client.
    Try turning Auto Update option off in the Game Options > Settings. Quit, then relaunch and see if the Repair option is there.
  • bugeyes
    bugeyes
    Soul Shriven
    I can't find were the game options are. It does not show game options on the log in screen and I can't get in game.
  • bugeyes
    bugeyes
    Soul Shriven
    Well at this point I can't play the game unless I re-install the whole client is what it is looking like. Does anyone at Zenimax look at these issues? Is there a fix to this or is anyone else having this problem?
  • bugeyes
    bugeyes
    Soul Shriven
    Well I fixed this myself by going into the control panel and uninstalling the 2 Elder Scrolls folders in their. My client is installed on a data drive, so this was not affected and stayed intact. I then reinstalled elder scrolls from a downloaded beta client I had into the folder my client was at. This updated the launcher, which then gave me a manifest error 209 code, which then I repaired the client and from there it actually worked and I am now in game. It probably sounds convoluted, but it doesn't sound like anyone else was having this problem.
  • kenny.g.rabyb14_ESO
    I'm having the same problem. The technical support for this game is and has been horrible. It is obvious they don't care about the users. I've had issues I've had to work around since beta - things that are known and other folks had posted about in the forums that I've opened tickets on and they don't do anything about. Gold selling is rampant, Bugs are constant, always having to reboot or relog to complete quests. People loosing items, game crashing, etc. etc.
  • Rollo1
    Rollo1
    I had the same error but I was able to resolve it by forcing the launcher to Check for updates (click on Game Options drop down menu which is right about where the news appears).
  • bugeyes
    bugeyes
    Soul Shriven
    Rollo1 wrote: »
    I had the same error but I was able to resolve it by forcing the launcher to Check for updates (click on Game Options drop down menu which is right about where the news appears).

    Ah, that's were the game options sit. Its so small and inconspicuous I didn't see it. That probably would of been an easier fix than what I did. Thanks Rollo.
  • Jaydogg1984_ESO
    I am also getting this annoying message.. I just installed a patch yesterday so i have no idea how my client isn't patched up and ready to go. Elder scrolls online wants me to sub when im constantly dealing with BS like this? Bugged quests getting stuck on loading screens and not being able to log in is getting old.
  • Durai_Rorik
    On top of the News is and option called *game options*
    Click it: Auto update : Never.
    Close and open your Launcher: Click on game options and cick Update.
    I got the same sit :[ENG] invalid client
    You've attempted to use an invalid or out dated client .
    Please exit and update your client using the patcher
    Edited by Durai_Rorik on May 2, 2014 11:20AM
  • mattprowseb16_ESO
    I turned off auto update, reloaded and turned it on again and now I'm patching correctly. I hope this helps anyone else.
  • Freddkrueger
    Freddkrueger
    Soul Shriven
    Thanks. Had same problem and did not see the game option menu. Now I have it and its downloading. Thanks for your help - was two days crying in front of my PC.
    -
  • chriscbowmanb14_ESO
    chriscbowmanb14_ESO
    Soul Shriven
    My launcher doesn't even open, it goes straight to the log in screen and there are no options in there from which I can update my client correctly. Is there a way I can just download the launcher?
  • ZOS_AmeliaR
    ZOS_AmeliaR
    ✭✭✭✭✭
    @chriscbowmanb14_ESO‌ - Did you download the client directly from your account page? If so, that download should've included the launcher itself. Can you check the folder in which you have the game saved to see if the launcher is hiding in there (the default location should be C:\Program Files (x86)\Zenimax Online\ for Windows and /Applications/ZeniMax Online/ for Mac OS)?
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  • chriscbowmanb14_ESO
    chriscbowmanb14_ESO
    Soul Shriven
    @ZOS_AmeliaR Yes, it wasn't there for some reason. I downloaded it from my account page again and it is updating now. Gonna be some time before its finished because of the limited internet options on base here (USN) but thank you for the help!
  • allmightyoz
    allmightyoz
    Soul Shriven
    This is happening to me now and none of these suggestions have worked.
  • checo43
    checo43
    Soul Shriven
    I have the same problem, but i just downloaded the game by steam, i tried reinstalling, giving permissions, downloading the client from eso page, but nothing worked
  • checo43
    checo43
    Soul Shriven
    and when i download the launcher from the page it doesn't open
  • Elirienne
    Elirienne
    ✭✭✭✭
    bugeyes wrote: »
    Well at this point I can't play the game unless I re-install the whole client is what it is looking like. Does anyone at Zenimax look at these issues? Is there a fix to this or is anyone else having this problem?

    No they don't. They don't *** care :(:(
  • Tirluka
    Tirluka
    Soul Shriven
    Here's one for you. The loader doesn't update. There is no auto-update choice above the news. There is no game options. Now how do you fix that one?
  • Tirluka
    Tirluka
    Soul Shriven
    bugeyes wrote: »
    As of this morning my client isn't updating when I launch the launcher and I am now getting this message [eng] You've attempted to use an invalid or outdated client. Please exit and update your client using the patcher. My launcher doesn't have a repair option, and I can't figure out how to manually update my client.

    I've got one better. The screen with game options is completely bypassed and goes to a login screen with the newsfeed below it with no way to change the settings.
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