Does the CoD and send gold via mail interface need work?

crush83

Okay, so this isn't technically a New Player Question, but I did phrase it cleverly as a question...maybe someone can help me figure out a work around, or we can just agree that this needs to change.

Here's my issue.

I have a rare staff that I'm selling in Zone chat for 200g. Barry O'Sorcerer decides he wants to buy my staff and asks me to send it to him via C.O.D. Happy that I'm able to even find a buyer for my item in the atrocious economic model, I quickly open my email, click compose, attach said item, type in 200g, and click send.

Problem is, I forgot to click the radio button next to C.O.D...

So now, ol' Barry is getting my item and my money. Of course, he doesn't say anything, and it's not until a few hours later that I realize I never got my money for that item. That's when it sinks in. I'm not just giving items away...I'm paying people to take my items.

Now, after this happening 3 or 4 times, I've gotten much, much more careful about it.

But wait. There's more.

My brother and I send materials back and forth for our various crafting professions.

Well, say after I C.O.D'd Barry his new staff, and he paid for it...I decide to send my brother some runes before I log off.

I go to compose, start clicking runes from my inventory, and hit send...as the email is sending, I notice something.

The amount of gold I had placed in the C.O.D. field when I sent Barry his new staff is still filled out. Only now, "Send gold" is selected. That's right, I'm sending my brother 200g along with the items, despite not having interacted with that portion of the mail at all.

So can we at least get this thing to default to 0 on every mail that is sent? And perhaps, would it be possible to somehow better distinguish the C.O.D. section, so that I don't forget to click C.O.D. when I'm sending C.O.D.?

What do others think about this?

Kyosji

Totally agree. They need to make C.o.D. in its own tab for sending mail. It's happened to me once with 2k worth of materials. Luckily the guy was cool about it and sent me back 4k. There are far too many times where I'm hesitant on sending mail for this reason.

Also, on a side note, the CoD charges seem outrageous. What type of formula is it on? I'm getting random numbers all the time, like 30g for a 300g item, 100g for a 500g item, and I even had to travel somewhere because they waned me to pay nearly 1500 for a 2000 item. I'm not seeing any set formula with this. Is there supposed to be one? Or is this another possible bug?

Enteum

Same thing. But I received the items plus cash. Yes, down to my gaming etiquette I gave him/her back the money. It should be more user friendly, I agree. But, it's a lesson in a young game. Watch what you're doing. Your own observations will serve you well.

crush83

@Enteum I agree, it doesn't take long to learn your lesson. I think the worst of the two bugs is the not defaulting back to 0 when you compose a new email. The C.O.D. thing was totally my fault, though I still think that the interface is not well defined in that area.

I can only imagine that someone losing 2-4k in one message due to this would be enough to demotivate them from continuing to play. Especially if the recipient wasn't well mannered enough to return the money, along with what was owed.

Zakua

Yes, I should pay attention but why not just have CoD on a diff tab...so you know when you click into that UI you are doing exactly as you hoped ....lol

Daverios

I noticed this as well and filed a report.

Kyosji

Another issue with this is if you move things around, the value doesn't change untill you send. It gives you false numbers. I noticed this when adding parts and the amount didn't change. If I clicked Gold then back to CoD, the value updated, but it kind of stinks to think your spending 200, but the system charges you 500.

Zaldoras

I bought an item earlier and someone sent me both the item, and the amount I was supposed to pay via CoD. Luckily I'm not an ***, I sent both the payment and the accidental gold back to him. So this is definitely an issue.

crush83

Zaldoras wrote: »

I bought an item earlier and someone sent me both the item, and the amount I was supposed to pay via CoD. Luckily I'm not an ***, I sent both the payment and the accidental gold back to him. So this is definitely an issue.

Yep, that's what has been happening to me.

The thing is most of the people I sent the money and item to haven't bothered to send it back and say anything. I assume they didn't notice?

It sounds like this is affecting more people than I thought.