Random Crashing during game play

optmusprime

ok i keep getting this error randomly with/with-out mods all drivers are up to date and i have tried a lot of "recommended" fixes but to avail i still keep getting the crashing.
also attached is the report generated from the game thank you are any help on this.

====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.964485
branch = live
char.account = OptmusPrime
char.alliance = 1
char.name = Optmusprime
client.executablebits = 32
client.mode = inworld
client.renderertype = D3D11
client.session_start_timestamp = 2014-04-11T16:13:03.540Z
client.time_since_load = 1508
client.timestamp = 2014-04-11T17:16:13.106Z -frme 238617-
client.uptime = 3790.0
computer.name = MATT-PC
computer.user = matt
cpu.arch = 0
cpu.count = 12
cpu.level = 6
cpu.type = 586
data.depotid = 4000
data.dir = E:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 964485
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 9.18.13.3523
gfx.deviceid = 4488.646985794.161
gfx.driver = NVIDIA GeForce GTX 690
gfx.vendorid = 4318
globby.address = 198.20.200.26
globby.port = 24503
loc.wloc = 235 110492 15329 108425 -44.85
loc.world = Grahtwood
loc.worldid = 235
loc.zone = Grahtwood
login.address = 198.20.200.26
mem.current = 1396
mem.peak = 1478
mem.physical = 16332
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3
version.major = 1
version.patch = 0
version.subpatch = 0

ZOS_ChesterN

Hail Defiler of Molag Bal!

Thank you for posting your Game Consultant Report! I see that your Ping Test and Trace Routing didn't make the connection with our server. That's why you're getting the unknown error. A few things you can try to overcome this issue is:

-Run a hardline form your computer to the modem.

-Reconfigure your router to open the following outbound ports to:

TCP / UDP Ports 24100 through 24131
TCP / UDP Ports 24500 through 24507

-Run a DNS Flush on your router:

-Click on the Start button.
-Type cmd in the Start Menu.
-Right-click on Command Prompt and select Run as Administrator.
-Type "ipconfig /flushdns" and hit enter.
-If it was successful, you will see the message "Windows IP configuration successfully flushed the DNS Resolver Cache."
-Power cycle the router to clear the cache so that it doesn't store the bad route.

optmusprime

ok i will give those a shot and see of that clears it up. ty for the help