My Mac Client is trying to download the WHOLE game again?

TheCHEWER

Hey guys, I hope you are able to help me:

I played ESO in Beta and during early access without any problems. Today I wanted to update ESO to the latest patch and started the client. First of all the button which normally says "PLAY" now said "INSTALL". So I clicked it and I got an error message "Not enough hard drive space" something like that. I was like: Mhh ok, maybe they just wanted to make sure that there is nothing that causes trouble. So I deleted a LOT of stuff from my hard drive (I use a SSD with just about 250 GB).

So I started the download. But now it tells me that it is downloading the WHOLE game again! First I thought it's because I need the most recent client. So I installed the lastest one from your website, but nothing changed.

As I said, I played in the Beta and am playing on the European Server and use a Mac.

Please help me, I REALLY REALLY REALLY enjoy this game and ZOS did a great job, but: I want to play it soooo bad and it would take me ages to download the whole game again with my slow download speed.

Please help me. Did I miss something? Am I as stupid as I feel? xD

Thanks in advance!
Greetings from Munich, Germany

Beryl

I am a PC user, but I had the same problem after the last patch during the early access. Instead of a patch installation I saw that a full game is being downloaded again. I paused it and checked the previous installation folder - there was nearly nothing there. I have 2 folders of 30 GB each (NA and EU) earlier that day, and only one folder with less than 5 GB after I tried to patch. I got quite furious since my internet is not exactly unlimited.

After searching on the forums I learnt that you can copy the game from one computer to another by moving the whole folder there (and the corresponding folder in the /users section if you use Windows). So after the last re-installation I copied everything related to ESO from my PC to a portable drive. IF such disaster will happen again, I will try to recover the client from that drive. If it does not work - I will simply stop playing and cancel my subscription. It is the first time ever I have such problems with an online game.

Moonraker

This issue was resolved on the Mac Technical Support section on the thread with the same name.

Vikova

Well, that's all sorts of crappy.