Manage subscription is broken
Vadim
Soul Shriven
Subscription management is broken and doesn't work in several cases. For instance, in my region the only method to pay is electronic payments system "Webmoney".
What should I do to set it as preferred payment method?
I clicked "Manage subscription" > "Setup your recurring subscription" > "30 day subscription" > "Continue" > "Continue" > "Webmoney" > "Confirm and process to checkout".
After that I was redirected to the webmoney site. To the error page. I reloaded previous page and appeared on the page where I offered to pay the bill. I confirmed payment, paid the second bill for an additional horse and the money was debited from my account.
I expect that I will redirect back to the TES online page that I could complete the subscription, but it never happened.
No letter with proof of payment was sent to my e-mail. No info about these transactions come to the "Billing History".
So, I paid for a month plus in theory I have 30 free days for pre-purchased imperial edition, but I still cannot play...
I apologize for my English
What should I do to set it as preferred payment method?
I clicked "Manage subscription" > "Setup your recurring subscription" > "30 day subscription" > "Continue" > "Continue" > "Webmoney" > "Confirm and process to checkout".
After that I was redirected to the webmoney site. To the error page. I reloaded previous page and appeared on the page where I offered to pay the bill. I confirmed payment, paid the second bill for an additional horse and the money was debited from my account.
I expect that I will redirect back to the TES online page that I could complete the subscription, but it never happened.
No letter with proof of payment was sent to my e-mail. No info about these transactions come to the "Billing History".
So, I paid for a month plus in theory I have 30 free days for pre-purchased imperial edition, but I still cannot play...
I apologize for my English
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