Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Unable to update ESO with the launcher

voodoodoo
voodoodoo
hi all,
I just bought the game today, tried playing but I had a problem with the launcher and could not get the launcher to work at all! Its very frustrating. After opening the launcher, I get stuck where it says "loading..." but when I try to close it, it sometimes will get into the update screen, but it never tries to update anything and stays at 0% the whole time. I don't know what to do. Can someone please help? Is there a way I can redownload the launcher or something? Thanks.
  • ZOS_RobertM
    ZOS_RobertM
    ✭✭
    Could you provide a Game Consultant please? You can generate this by selecting the Cog at the top right of the launcher, Selecting About, and then Game Consultant.
    Staff Post
  • voodoodoo
    voodoodoo
    I have no idea what you are talking about.... sorry
  • voodoodoo
    voodoodoo
    I have no idea what you are talking about.... sorry
  • ZOS_RobertM
    ZOS_RobertM
    ✭✭
    When you open the Launcher, at the top right of the screen where there is the button to close and minimize. If you select the circle cog up there it'll bring up settings. You'll click About on the left side of that window and then click Game Consultant. Then if you can click "Run Tests" to generate the report and post the results here so we can get a better understanding.
    Staff Post
Sign In or Register to comment.