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ESO Plus crowns not added

Antony S
Antony S
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Dear ESO Support Team!

Today I bought a 12-month ESO Plus subscription. But I noticed that the 19,800 crowns and other game in game bonus items were not added.

Could you be so kind to help me with that ticket - 260402-001571

Kind regards,
Antony_Sin

  • ZOS_CouchTato
    Antony S wrote: »
    Dear ESO Support Team!

    Today I bought a 12-month ESO Plus subscription. But I noticed that the 19,800 crowns and other game in game bonus items were not added.

    Could you be so kind to help me with that ticket - 260402-001571

    Kind regards,
    Antony_Sin

    Your ticket is in the right place and awaiting an agent. Please allow 24-72 hours for a response, although it can be sooner. Please also keep in mind that sending additional responses can reset your ticket's position in the queue, leading to longer wait times.
    Staff Post
  • Lydawobbles
    Lydawobbles
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    Did you eventually get your crowns, Antony?

    There's a few people I know in the same boat at the moment.
  • YoshiPikachu
    YoshiPikachu
    ✭✭
    Hi so I’ve had the same issue and I got one response and that was on the 3rd. I didn’t get my crowns and my eso plus completely deactivated even though I bought a 12 month sub subscription.
  • Pops_ND_Irish
    Pops_ND_Irish
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    same here been a week
  • Muroga
    Muroga
    Been a week for me as well and the same response you just got from @ZOS_CouchTato is the only response I've been getting on every forum. It's been a week... longest 72 hours I've ever experienced and I bought the 12 month one too.
  • Muriel_La_Strega
    Muriel_La_Strega
    ✭✭✭
    Antony S wrote: »
    Dear ESO Support Team!

    Today I bought a 12-month ESO Plus subscription. But I noticed that the 19,800 crowns and other game in game bonus items were not added.

    Could you be so kind to help me with that ticket - 260402-001571

    Kind regards,
    Antony_Sin

    Your ticket is in the right place and awaiting an agent. Please allow 24-72 hours for a response, although it can be sooner. Please also keep in mind that sending additional responses can reset your ticket's position in the queue, leading to longer wait times.

    i hade the same issues, 3 days ago, i submitted ticket, i added screenshot of the purchase, but still no answer, no crowns; i wanted to buy some stuff from the crown store with that crowns, but that stuff will be removed from crown store in 4 days....
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