Lost Among the Ashes quest in Eastern Solstice is stuck

Pwoo

I cannot interact with the ashes of Livanio Deltorius in the Brutal Arena section of Ashbound Hall. The quest arrow is stuck on Sirilonwe "reacting" to his attack even after killing him and telling me to search his ashes. When I leave to the next room and come back he respawns so I tried all of his dialogue options but the bug remains. Logging out doesn't help either.

I reported the bug in game (ticket 251115-003008) when I noticed other players around me didn't have any issues with the quest. Maybe it's worth noting that I had issues interacting with Livanio Deltorius when I first got to this stage of the quest as well - he was there but there was no quest marker on him or way to talk to him.

Gabriel_H

If you are looking to complete like now, abandon and re-take.

Pwoo

Gabriel_H wrote: »

If you are looking to complete like now, abandon and re-take.

Welp, retaking the quest helped. It's just a bummer I had to run through the majority of the quest again (it's a pretty long one). It's also the second quest I had to abandon in the new zone.

Gabriel_H

Pwoo wrote: »

Gabriel_H wrote: »

If you are looking to complete like now, abandon and re-take.

Welp, retaking the quest helped. It's just a bummer I had to run through the majority of the quest again (it's a pretty long one). It's also the second quest I had to abandon in the new zone.

Yeah, I had to abandon some to. The bugs sucked a lot of the joy out of the new content. I feel for the design teams.

LordDragonSlayer

I am sure this will get banned for being rude but this is inexcusable. It is not like this is a brand new game and there is no excuse for this or any quest not functioning the way it is supposed to function. Honestly, I feel like the developers/designers do not care about our time as players.

Chaos2088

Yeah bugged for me to

nlunknb16_ESO

still bugged, start over ?? ..... ..... ..... .....

ZOS_JasonBarnes

Thanks for the report all. We're taking a look into it and seeing what we can find or why it's bugging out for some but others.

ivaylo.krumoveb17_ESO

Is there at least one quest in the new area that isn't broken?

YstradClud

Same issue on Xbox NA.

AllenaNightWood

a friend had this same issue we were grouped in a set of 3 2/3 of us had no issues

bobdrad

I am still having this issue. Is zos still investigating @ZOS_JasonBarnes ?
I abandoned and retook it. Same issue.

Update: finally got it. I think the difference is that you must not predot and kill Livanio before he can talk to Sirilonwe. She needs to be the one to kill him so that you can search his ashes. Just a guess, but when I didn't predot the quest progressed as expected. Ashes were left containing the next Aspect, and Sirilonwe's dialog progressed.

Dalsinthus

I just had this same bug happen with the quest today. Really sad to see these bugs linger for months after release.

Cloudtrader

This is still an issue. I just got halted on this quest at this exact location at the same part. I did not try to attack him before Sirilonwe. I also did not have a quest marker above his head before choosing dialogue options. I guess I'll redo the whole quest. Which is a bummer.

Cloudtrader

Update: I finished the quest on the second go round. The only thing I did differently was that I didn't touch the second rubble earlier in the quest until it was actually glowing. Note that the first time around it was available to interact with before it started glowing and I did so. Perhaps that is what bugged the quest for me the first time around, @ZOS_JasonBarnes ?

Bird_Brain

This quest has been out for months. A very long quest for it to break at the end. Does any body work for this company anymore? No admins responding, no roll out of a fix.